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Solve : CANNOT remove or delete programs! HELP!? |
Answer» Hello! Yet another problem, I have a few folders hidden from plain view but now all of a sudden I'm unable to show them. I click show hidden files and folders and when I click okay nothing happends. I go back to the list and see that it has switched back to 'do not show hidden files and folders' once again.quaxo responded: Quote From reading this and your other post, it sounds like you might have a virus or your Windows installation has gone bad.Print these instructions out. 1. Download SUPERAntiSpyware Free for Home Users: http://www.superantispyware.com/ * Double-click SUPERAntiSpyware.exe and use the default settings for installation. * An icon will be created on your desktop. Double-click that icon to launch the program. * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.) * Close SUPERAntiSpyware. Restart computer in Safe Mode. To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen * Open SUPERAntiSpyware. * Under "Configuration and Preferences", click the Preferences button. * Click the Scanning Control tab. * Under Scanner Options make sure the following are checked (leave all others unchecked): o Close browsers before scanning. o Scan for tracking cookies. o Terminate memory threats before quarantining. * Click the "Close" button to leave the control center screen. * Back on the main screen, under "Scan for Harmful Software" click Scan your computer. * On the left, make sure you check C:\Fixed Drive. * On the right, under "Complete Scan", choose Perform Complete Scan. * Click "Next" to start the scan. Please be patient while it scans your computer. * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK". * Make sure EVERYTHING has a checkmark next to it and click "Next". * A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu. * If asked if you want to reboot, click "Yes". * To retrieve the removal information after reboot, launch SUPERAntispyware again. o Click Preferences, then click the Statistics/Logs tab. o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log. o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor. o Please copy and PASTE the Scan Log results in your next reply. * Click Close to exit the program. Post SUPERAntiSpyware log. RESTART COMPUTER! 2. Download Malwarebytes' Anti-Malware: http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform full scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt RESTART COMPUTER! 3. Download HijackThis: http://www.snapfiles.com/get/hijackthis.html Post HijackThis log.OK I ran the program and here is my log as requested. SUPERAntiSpyware Scan Log http://www.superantispyware.com Generated 04/26/2008 at 05:02 PM Application Version : 4.0.1154 Core Rules Database Version : 3448 Trace Rules Database Version: 1440 Scan type : Complete Scan Total Scan Time : 00:55:50 Memory items scanned : 179 Memory threats detected : 0 Registry items scanned : 4274 Registry threats detected : 5 File items scanned : 44965 File threats detected : 64 Adware.Tracking Cookie C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][6].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][4].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][3].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][7].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][8].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][5].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][9].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt Browser Hijacker.Deskbar HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B} HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\ProxyStubClsid HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\ProxyStubClsid32 HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\TypeLib HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\TypeLib#Version Quote from: Broni on April 26, 2008, 09:08:18 AM Print these instructions out. Thank you Broni for your quick response. I'm still having problems though, I restarted the computer planning to follow your instructions and enter safe mode. I clicked Safe Mode when the option came up and then the screen flipped and this is something that showed and it froze on this: Multi(0)disk(0)rdisk(0)partition(1)\Windows and it continued \System32 and \drivers \partmgr \ compbatt.sys It was a long list and it went on and on and I wated but it froze there so I shut my pc down and enter normal mode to tell you. Another thing that started up yesterday is everything is showing up corrupt. Palstart:palstart.exe - Corrupt File Iexploer corrupt file msnmsgr corrupt and ect. PLEASE HELP! Okay, the last post of mine can be ignored. I finally got my computer to enter Safe Mode and I downloaded SUPERAntiSpyware and I would post the log but everytime I try to get it, it freezes. But what I do know is that 260 threats were found and deleted. A new problem: Tried to download the Malwarebytes Anti Malware but this is the error that comes up in the middle of instalation: Unable to register the DLL\OCX;CREATEPROCESS Failed; Code 2 The system cannot find the file specified. and it asks me if I want to abort or ignore. If I put ignore it keeps coming up untill none of the program can be downloaded. I know I must be getting annoying but my computer is a mess and not acting right at all, any help would be greatly appreciated. Thank you. Post HijackThis log, please. You may have some serious corruption of Windows files, though...Okay, Here it is: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:27:46 PM, on 5/1/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\GRISOFT\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\AWUSGSTA.EXE C:\WINDOWS\system32\DrvMon.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Paltalk Messenger\palstart.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\NOTEPAD.EXE R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fatwaislam.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Favorites R3 - URLSearchHook: (no name) - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - (no file) O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FLASHGET\jccatch.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O2 - BHO: XBTP02634 - {F97DA966-F09D-4cab-BF29-75A0026986EA} - (no file) O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\fgiebar.dll O3 - Toolbar: (no name) - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - (no file) O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\K-Lite Codec Pack\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [AWUSGSTA.EXE] AWUSGSTA.EXE START O4 - HKCU\..\Run: [DrvMon.exe] C:\WINDOWS\system32\DrvMon.exe O4 - HKCU\..\Run: [amva] C:\WINDOWS\system32\amvo.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'Default user') O4 - Global Startup: PalStart.lnk = C:\Program Files\Paltalk Messenger\palstart.exe O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\XPPRESP3\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing) O14 - IERESET.INF: START_PAGE_URL=http://www.google.com O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1208390558276 O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{C97B725F-8AED-434C-A737-BC4598B5F638}: NameServer = 4.2.2.2,4.2.2.3 O20 - AppInit_DLLs: c:\progra~1\bandoo\bndhook.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O22 - SharedTaskScheduler: admissibility - {da3b49f6-8c54-4429-a275-21a86dcca413} - (no file) O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe -- End of file - 8556 bytes You DO have some serious infections... Download SDFix (http://downloads.andymanchesta.com/removaltools/sdfix.exe) and save it to your Desktop. * Run the SDFix.exe by double clicking on it. * Allow it to install into the default location which is c:\SDFix * Now please reboot your computer into Safe Mode: # After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually; # Instead of Windows loading as normal, the Advanced Options Menu should appear; # Select the first option, to run Windows in Safe Mode, then press Enter. * When you have booted into safe mode, open the C:\SDFix folder and double click RunThis.bat to start the script. * Type Y to begin the cleanup process. * It will remove any Trojan Services or Registry entries found and then prompt you to press any key to Reboot. * Press any Key and it will restart the PC. * When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons. * Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt. * Attach the Report.txt file to your next message. Post new HJT logOkay here is the Log. And one question, do you have a link to a good free virus protection? If so I would really appreciate it because right now I'm working with nothing. SDFix: Version 1.177 Run by XPPRESP3 on Sat 05/03/2008 at 03:54 PM Microsoft Windows XP [Version 5.1.2600] Running From: C:\SDFix Checking Services : Restoring Windows Registry Values Restoring Windows Default Hosts File Restoring Missing Security Center Service Rebooting Checking Files : Trojan Files Found: C:\autorun.inf - Deleted Removing Temp Files ADS Check : Final Check : catchme 0.3.1353.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-05-03 16:02:14 Windows 5.1.2600 Service Pack 2 FAT NTAPI scanning hidden processes ... scanning hidden services ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden processes: 0 hidden services: 0 hidden files: 0 Remaining Services : Authorized Application Key Export: [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "C:\\Program Files\\MSN Messenger\\MSNMSGR.EXE"="C:\\Program Files\\MSN Messenger\\MSNMSGR.EXE:*:Enabled:Messenger" "C:\\Program Files\\iMesh Applications\\iMesh\\iMesh.exe"="C:\\Program Files\\iMesh Applications\\iMesh\\iMesh.exe:*:Enabled:iMesh" "C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Call" [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" Remaining Files : File Backups: - C:\SDFix\backups\backups.zip Files with Hidden Attributes : Wed 4 Aug 2004 1,042,903 A..HR --- "C:\WINDOWS\SET3.tmp" Wed 4 Aug 2004 1,086,058 A..HR --- "C:\WINDOWS\SET4.tmp" Wed 4 Aug 2004 13,753 A..HR --- "C:\WINDOWS\SET8.tmp" Mon 21 Mar 2005 29,491 A..HR --- "C:\WINDOWS\SET31.tmp" Sat 19 Mar 2005 13,574 A..HR --- "C:\WINDOWS\SET32.tmp" Sat 19 Mar 2005 10,786 A..HR --- "C:\WINDOWS\SET33.tmp" Sat 19 Mar 2005 16,497 A..HR --- "C:\WINDOWS\SET34.tmp" Sun 20 Mar 2005 18,199 A..HR --- "C:\WINDOWS\SET35.tmp" Sat 3 May 2008 70,656 ..SHR --- "C:\WINDOWS\system32\amvo0.dll" Thu 23 Aug 2001 5,632 A..HR --- "C:\WINDOWS\system32\kbda1.dll" Thu 23 Aug 2001 5,632 A..HR --- "C:\WINDOWS\system32\kbda2.dll" Thu 23 Aug 2001 5,632 A..HR --- "C:\WINDOWS\system32\kbda3.dll" Thu 23 Aug 2001 5,632 A..HR --- "C:\WINDOWS\system32\kbdurdu.dll" Thu 23 Aug 2001 5,632 A..HR --- "C:\WINDOWS\system32\kbddiv1.dll" Thu 23 Aug 2001 5,632 A..HR --- "C:\WINDOWS\system32\kbddiv2.dll" Thu 23 Aug 2001 5,632 A..HR --- "C:\WINDOWS\system32\kbdsyr1.dll" Thu 23 Aug 2001 5,632 A..HR --- "C:\WINDOWS\system32\kbdsyr2.dll" Thu 18 Nov 2004 347,136 A..HR --- "C:\WINDOWS\system32\hypertrm.dll" Mon 28 Apr 2008 70,656 ..SHR --- "C:\WINDOWS\system32\amvo1.dll" Mon 28 Apr 2008 104,269 ..SHR --- "C:\WINDOWS\system32\amvo.exe" Tue 22 Apr 2008 54,784 A.SH. --- "C:\System Volume Information\_restore{18A18FFB-FF38-47D8-BA85-6731707266CB}\RP27\A0079691.dll" Tue 22 Apr 2008 54,784 A.SH. --- "C:\System Volume Information\_restore{18A18FFB-FF38-47D8-BA85-6731707266CB}\RP28\A0079725.dll" Finished! I need new HJT log.HJT LOG: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:37:50 AM, on 5/5/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\AWUSGSTA.EXE C:\WINDOWS\system32\DrvMon.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Paltalk Messenger\palstart.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fatwaislam.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Favorites R3 - URLSearchHook: (no name) - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - (no file) O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FLASHGET\jccatch.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O2 - BHO: XBTP02634 - {F97DA966-F09D-4cab-BF29-75A0026986EA} - (no file) O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\fgiebar.dll O3 - Toolbar: (no name) - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - (no file) O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\K-Lite Codec Pack\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [AWUSGSTA.EXE] AWUSGSTA.EXE START O4 - HKCU\..\Run: [DrvMon.exe] C:\WINDOWS\system32\DrvMon.exe O4 - HKCU\..\Run: [amva] C:\WINDOWS\system32\amvo.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'Default user') O4 - Global Startup: PalStart.lnk = C:\Program Files\Paltalk Messenger\palstart.exe O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\XPPRESP3\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing) O14 - IERESET.INF: START_PAGE_URL=http://www.google.com O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1208390558276 O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{C97B725F-8AED-434C-A737-BC4598B5F638}: NameServer = 4.2.2.2,4.2.2.3 O20 - AppInit_DLLs: c:\progra~1\bandoo\bndhook.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O22 - SharedTaskScheduler: admissibility - {da3b49f6-8c54-4429-a275-21a86dcca413} - (no file) O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe -- End of file - 8564 bytes *** You need to update your Java: http://java.sun.com/javase/downloads/index.jsp Java Runtime Environment (JRE) 6 Update 6 Uninstall all previous versions of Java through Add\Remove. *** Go Start>Control Panel>Add\Remove, and uninstall BearShare (if present) 1. Print this post out, since you won't have an access to it, at some point. 2. Close all windows, except for HijackThis. 3. Put a checkmark next to the following HijackThis entries (some entries will be checkmarked to disable unnecessary startups; in those cases (marked with *), no actual program will be removed): - R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb - R3 - URLSearchHook: (no name) - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - (no file) - O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file) - O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) - O2 - BHO: XBTP02634 - {F97DA966-F09D-4cab-BF29-75A0026986EA} - (no file) - O3 - Toolbar: (no name) - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - (no file) - *O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\K-Lite Codec Pack\QuickTime\qttask.exe" -atboottime - *O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" - O4 - HKCU\..\Run: [amva] C:\WINDOWS\system32\amvo.exe - O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE') - O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'NETWORK SERVICE') - O4 - HKUS\S-1-5-18\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SYSTEM') - O4 - HKUS\.DEFAULT\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'Default user') - O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\XPPRESP3\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing) - if Level 3 Communications, Inc. is NOT your ISP, checkmark: O17 - HKLM\System\CCS\Services\Tcpip\..\{C97B725F-8AED-434C-A737-BC4598B5F638}: NameServer = 4.2.2.2,4.2.2.3 - if you don't use Bandoo anymore, checkmark: O20 - AppInit_DLLs: c:\progra~1\bandoo\bndhook.dll - *O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll - O22 - SharedTaskScheduler: admissibility - {da3b49f6-8c54-4429-a275-21a86dcca413} - (no file) 4. Click on Fix checked button. 5. Restart your computer in Safe Mode (keep tapping F8 key, when your computer starts, until menu appears) 6. Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders. 7. Delete following files/folders (if present): - amvo.exe, syssetub.dll files from C:\WINDOWS\system32 NOTE: Don't mistake syssetub.dll for syssetup.dll! The latter is legit Windows file. 8. Restart in Normal Mode. 9. Post new HijackThis log.Hi Everyone: I could not remove IMESH. I followed a post to download HiJackThis. I started the program and when the file list came up, I looked at the end of each file for /MESHA or something like that. It turned out to be about 3 or 4 files. Scoll to the bottom looking at the end of each file. Then, click FIX HiJackThis deletes them. Then, I went to my computer and clicked REMOVE and finally it let me get all the way and starting deleting it from my computer. THANK YOU HIJACKTHIS!!!! |
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