Solve : computer hard shut down?

1.	Solve : computer hard shut down?
Answer» Does my computer get damaged if I have to hard shut down. Meaning holding the power BUTTON for about 5 seconds till it shuts down? The computer won't get damaged but CERTAIN programs may not shut down properly. It is certainly not the preferred method of shutting down your system, but if that's what you choose to do then you should run chkdsk /r from the Recovery Console on a regular basis.Thanks, I'm working on a damage claim were the customer states one of my techs caused his computer to crash due to the hard shut down. Define "crash"Customer is stating the computer doesn't work at all now due to the shut down. You'll need to find out what "doesn't work at all" means. It won't power on, it won't boot, Windows won't load..... it may be a very simple fix.i believe it powers on but it gets a bunch of reboot errors. Quote from: matthew280 on AUGUST 13, 2009, 01:01:02 PM i believe it powers on but it gets a bunch of reboot errors. It can't be both. Either it won't power on or he reboots. As I said, you need to know the EXACT problem he's facing. I'd bet it's an easy fix. Quote from: matthew280 on August 13, 2009, 12:41:52 PM Thanks, I'm working on a damage claim were the customer states one of my techs caused his computer to crash due to the hard shut down. You really can't USE anything posted here in an affidavit unless someone is willing to SIGN one. All you are getting here is opinion. Please remember that some circumstances are going to have to be replicated before you can actually say yes or no.It would entirely depend on what the computer was doing when it was shut down. If it was doing a firmware update, then yes, it definitely damaged some hardware.Quantos technically not damaged but the firmware would be in a corrupted state unable to be updated so the firmware chip would have to be reset or replacedThat's what he said... Quote from: patio on August 24, 2009, 04:05:19 PM That's what he said... Yeah, it's a little late, but that's never stopped me before, but thanks patio.

Answer»

Does my computer get damaged if I have to hard shut down. Meaning holding the power BUTTON for about 5 seconds till it shuts down?
The computer won't get damaged but CERTAIN programs may not shut down properly. It is certainly not the preferred method of shutting down your system, but if that's what you choose to do then you should run chkdsk /r from the Recovery Console on a regular basis.Thanks, I'm working on a damage claim were the customer states one of my techs caused his computer to crash due to the hard shut down. Define "crash"Customer is stating the computer doesn't work at all now due to the shut down.
You'll need to find out what "doesn't work at all" means. It won't power on, it won't boot, Windows won't load..... it may be a very simple fix.i believe it powers on but it gets a bunch of reboot errors. Quote from: matthew280 on AUGUST 13, 2009, 01:01:02 PM

i believe it powers on but it gets a bunch of reboot errors.

It can't be both. Either it won't power on or he reboots. As I said, you need to know the EXACT problem he's facing. I'd bet it's an easy fix. Quote from: matthew280 on August 13, 2009, 12:41:52 PM

Thanks, I'm working on a damage claim were the customer states one of my techs caused his computer to crash due to the hard shut down.

You really can't USE anything posted here in an affidavit unless someone is willing to SIGN one. All you are getting here is opinion.

Please remember that some circumstances are going to have to be replicated before you can actually say yes or no.It would entirely depend on what the computer was doing when it was shut down.

If it was doing a firmware update, then yes, it definitely damaged some hardware.Quantos
technically not damaged
but the firmware would be in a corrupted state unable to be updated
so the firmware chip would have to be reset or replacedThat's what he said... Quote from: patio on August 24, 2009, 04:05:19 PM

Solve : computer hard shut down?

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