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InterviewSolution
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Solve : computer slow & hanging up in internet...had a trojan (see below)? |
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Answer» Hi, not long ago I had a trojan, which supposedly i got rid of...when I start my computer it says that C:\progra1/my WEB not found..My computer has gotten horribly slow within the last 3 wks and when I click on something to look at on the internet it will hang up but after a few minutes it will unhang. I'm a medical transcriptionist and can't be down...Quote I'm a medical transcriptionist and can't be down... Then you have a company computer right? What about tech support? no..I'm self employed.Download TrendMicro HijackThis.exe (HJT) to the desktop. * Double-click on HJTInstall. * Click on the Install button. * It will automatically place HJT in C:\Program Files\TrendMicro\HijackThis\HijackThis.exe. * Upon install, HijackThis should open for you. * Important! If using WINDOWS Vista or Windows 7, close HijackThis. Now right-click HijackThis and Run As Administrator * Click on the Do a system scan and save a log file button * HijackThis will scan and then a log will open in notepad. * Copy and then paste the entire contents of the log in your post. * Do not have HijackThis fix ANYTHING yet. Most of what it finds will be harmless or even required. |
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