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Solve : Computer Slow, mwsbar.dll error on start up?

Answer»

Hello,

We have a dell Windows machine running XP service pack 3. The computer is starting to run slow and we are receiving mwsbar.dll errors on start up.

Below is the hijack this file can you provide any recommendations on how to proceed?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:49:17 AM, on 3/22/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Shutterfly\Studio\BIN\SFlyStudio.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\IPOD\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\2.bin\MWSBAR.DLL,S
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MaxMenuMgr] "C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ShutterflyStudio] C:\Program Files\Shutterfly\Studio\BIN\SFlyStudio.exe /trayonly
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Search - ?p=ZU
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage VALIDATION Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

--
End of file - 11679 bytes


Thanks for your considerationWelcome to CH.

Disable Spybot's TeaTimer

While TeaTimer is an excellent tool for the prevention of spyware, it can also interfere with malware fixes. Please disable TeaTimer for now until you are clean.

1. Right click Spybot in the System Tray (looks like a calendar with a padlock symbol). Choose Exit Spybot S&D Resident
2. Run Spybot S&D
3. Go to the Mode menu, and make sure Advanced Mode is selected.
4. On the left hand side, choose Tools > Resident
uncheck Resident TeaTimer and OK any prompt and Restart your computer.

Note:
If TeaTimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.

If TeaTimer will not turn off then uninstall Spybot until we are done cleaning.

----------

Open HijackThis and select Do a system scan only.

Place a check mark next to the following entries: (if there)

- R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
- O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present


Important: Close all open windows except for HijackThis and then click Fix checked.

Once completed, exit HijackThis.

----------

Download Malwarebytes' Anti-Malware (MBAM)

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
    • Then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform quick scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy and Paste the entire report in your next reply.
    .
    Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

    ----------

    Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop.

    Link #1
    Link #2

    **Note: It is important that it is saved DIRECTLY to your Desktop

    Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.

    Temporarily disable your antivirus, and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

    Double click combofix.exe & follow the prompts.
    When finished ComboFix will produce a log for you.
    Post the ComboFix log in your next reply.

    Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

    Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.

    If you have problems with ComboFix usage, see How to use ComboFix
    evilfantasy,

    Thank You for your time. I have run the suggested fixes see logs below.

    Please let me know if there are additional steps that need to be taken. It seems that things are running better now but I have had little interaction with PC due to work schedule.

    Thanks Again

    Pug

    Malwarebytes' Anti-Malware 1.34
    Database version: 1889
    Windows 5.1.2600 Service Pack 3

    3/23/2009 6:33:24 PM
    mbam-log-2009-03-23 (18-33-24).txt

    Scan type: Quick Scan
    Objects scanned: 73200
    Time elapsed: 9 minute(s), 46 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 14
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 3
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{2eff3cf7-99c1-4c29-bc2b-68e057e22340} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63d0ed2c-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98d9753d-d73b-42d5-8c85-4469cda897ab} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    C:\Program Files\MyWaySA (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\MyWaySA\SrchAsDe (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\MyWaySA\SrchAsDe\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.

    Files Infected:
    (No malicious items detected)

    ComboFix 09-03-23.01 - Mike 2009-03-24 16:12:05.1 - NTFSx86
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.237 [GMT -4:00]
    Running from: c:\documents and settings\Mike\Desktop\ComboFix.exe
    AV: McAfee VirusScan *On-access scanning disabled* (Updated)
    FW: McAfee Personal Firewall *enabled*
    * Created a new restore point
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\windows\IE4 Error Log.txt
    E:\Autorun.inf

    .
    ((((((((((((((((((((((((( Files Created from 2009-02-24 to 2009-03-24 )))))))))))))))))))))))))))))))
    .

    2009-03-24 15:18 . 2009-03-24 15:18d--------c:\windows\LastGood
    2009-03-23 18:20 . 2009-03-23 18:20d--------c:\program files\Malwarebytes' Anti-Malware
    2009-03-23 18:20 . 2009-03-23 18:20d--------c:\documents and settings\Mike\Application Data\Malwarebytes
    2009-03-23 18:20 . 2009-03-23 18:20d--------c:\documents and settings\All Users\Application Data\Malwarebytes
    2009-03-23 18:20 . 2009-02-11 10:1938,496--a------c:\windows\SYSTEM32\DRIVERS\mbamswissarmy.sys
    2009-03-23 18:20 . 2009-02-11 10:1915,504--a------c:\windows\SYSTEM32\DRIVERS\mbam.sys
    2009-03-22 09:48 . 2009-03-22 09:48d--------c:\program files\Trend Micro

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-03-23 21:56---------d-----wc:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
    2009-03-23 21:55---------d-----wc:\program files\Spybot - Search & Destroy
    2009-03-23 02:0931,232----a-wc:\program files\assignment5b_report_template.doc
    2009-03-16 23:30---------d-----wc:\program files\Google
    2009-03-14 01:27---------d-----wc:\program files\WebEx
    2009-03-10 22:21---------d-----wc:\program files\Java
    2009-02-26 21:03---------d--h--wc:\program files\InstallShield Installation Information
    2009-02-09 11:131,846,784----a-wc:\windows\SYSTEM32\win32k.sys
    2009-02-09 11:131,846,784------wc:\windows\SYSTEM32\DLLCACHE\win32k.sys
    2009-01-24 13:59---------d-----wc:\program files\Coupons
    2009-01-17 02:353,594,752----a-wc:\windows\SYSTEM32\DLLCACHE\mshtml.dll
    2006-02-10 00:4713,824-c--a-wc:\documents and settings\Mike\atwbxdet.dll
    2005-10-16 15:31774,144-c--a-wc:\program files\RngInterstitial.dll
    2008-08-20 03:2832,768--sha-wc:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\MSHist012008081920080820\index.dat
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
    "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-08-14 68856]
    "ShutterflyStudio"="c:\program files\Shutterfly\Studio\BIN\SFlyStudio.exe" [2008-05-06 2500096]
    "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-08-25 339968]
    "IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 221184]
    "PCMService"="c:\program files\Dell\Media Experience\PCMService.exe" [2004-04-11 290816]
    "DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-08-23 57344]
    "MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2006-01-19 110592]
    "tgcmd"="c:\program files\support.com\bin\tgcmd.exe" [2002-04-24 1544192]
    "UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 110592]
    "dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-11-16 127035]
    "MimBoot"="c:\progra~1\MUSICM~1\MUSICM~3\mimboot.exe" [2006-01-19 11776]
    "Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-06 57344]
    "mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2007-08-04 582992]
    "TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-04-01 185896]
    "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-11-04 413696]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
    "MaxMenuMgr"="c:\program files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" [2008-10-28 181544]
    "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-11-10 136600]

    c:\documents and settings\Mike\Start Menu\Programs\Startup\
    Picture Motion Browser Media Check Tool.lnk - c:\program files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe [2007-07-30 344064]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 29696]
    Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2006-06-07 180224]
    Kodak software updater.lnk - c:\program files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe [2004-02-13 16423]

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
    BootExecuteREG_MULTI_SZ autocheck autochk *\0SsiEfr.ex

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
    "DisableMonitoring"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
    "DisableMonitoring"=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
    "c:\\Program Files\\BitTorrent\\bittorrent.exe"=
    "c:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"=
    "c:\\Program Files\\support.com\\bin\\tgcmd.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
    "c:\\Program Files\\Shutterfly\\Studio\\Bin\\SFlyStudio.exe"=
    "c:\\WINDOWS\\SYSTEM32\\DPVSETUP.EXE"=
    "c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
    "c:\\Program Files\\iTunes\\iTunes.exe"=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

    R2 FreeAgentGoNext Service;Seagate Service;c:\program files\Seagate\SeagateManager\Sync\FreeAgentService.exe [2008-10-28 156968]

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
    \Shell\AutoRun\command - E:\LaunchU3.exe -a

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{b78d9788-5ba4-11da-9b00-00038a000015}]
    \Shell\AutoRun\command - E:\setupSNK.exe

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{c54579f6-446c-11dc-9e01-001111854683}]
    \Shell\AutoRun\command - E:\LaunchU3.exe -a
    .
    Contents of the 'Scheduled Tasks' folder

    2009-03-19 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

    2007-12-15 c:\windows\Tasks\McDefragTask.job
    - c:\program files\mcafee\mqc\QcConsol.exe [2007-12-04 13:32]

    2008-09-01 c:\windows\Tasks\McQcTask.job
    - c:\program files\mcafee\mqc\QcConsol.exe [2007-12-04 13:32]
    .
    - - - - ORPHANS REMOVED - - - -

    HKLM-Run-My Web Search Bar - c:\progra~1\MYWEBS~1\bar\2.bin\MWSBAR.DLL


    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.google.com/
    uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
    mWindow Title = Microsoft Internet Explorer provided by Comcast
    uInternet Settings,ProxyOverride = *.local
    IE: &Search - ?p=ZU
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    Trusted Zone: musicmatch.com\online
    FF - ProfilePath - c:\documents and settings\Mike\Application Data\Mozilla\Firefox\Profiles\3lei2oif.default\
    FF - prefs.js: browser.startup.homepage - hxxp://www.comcast.net/home.html
    FF - plugin: c:\program files\Mozilla Firefox\plugins\NPAdbESD.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npbittorrent.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npCouponPrinter.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npgcplug.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npmnqmp07010901.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npmozax.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npracplug.dll
    FF - plugin: c:\program files\Real\RealArcade\Plugins\Mozilla\npracplug.dll
    FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll

    ---- FIREFOX POLICIES ----
    FF - user.js: dom.disable_open_during_load - true // Popupblocker control handled by McAfee PRIVACY Service
    FF - user.js: yahoo.homepage.dontask - truec:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFE 0BD779-44EE-4A4B-AA2E-743C63F2E5E6", "AllAccess");
    c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFE 0BD779-44EE-4A4B-AA2E-743C63F2E5E6", "AllAccess");
    .

    **************************************************************************

    catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-03-24 16:13:59
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    HKLM\Software\Microsoft\Windows\CurrentVersion\Run
    tgcmd = "c:\program files\support.com\bin\tgcmd.exe" /server?cmd.exe" /server
    HKCU\Software\Microsoft\Windows\CurrentVersion\Run
    ShutterflyStudio = c:\program files\Shutterfly\Studio\BIN\SFlyStudio.exe /trayonly?mmand:?10????ALLUSERSPROFILE=c:\documents and settings\All Users??CLASSPATH=.;c:\program files\Java\jre6\l

    scanning hidden files ...


    **************************************************************************
    .
    Completion time: 2009-03-24 16:17:41
    ComboFix-quarantined-files.txt 2009-03-24 20:16:21

    Pre-Run: 39,000,006,656 bytes free
    Post-Run: 39,459,241,984 bytes free

    WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
    [boot LOADER]
    timeout=2
    default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
    [operating systems]
    c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
    multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

    159--- E O F ---2009-03-24 02:50:51



    Looks pretty good so far.

    * Click START then RUN
    * Now type Combofix /u in the runbox and click OK. Note the space between the x and the /u, it needs to be there.

    ----------

    Download CCleaner Slim and save it to your Desktop.
    When the file has been saved, go to your Desktop and double-click on ccsetupxxx_slim.exe
    Follow the prompts to install the program.
    Complete the installation then:

    • Double-click the CCleaner shortcut on the desktop to start the program.
    • Click on the Options block on the left, then choose Cookies.
      • Under Cookies to Delete, highlight any cookies you would like to retain permanently
      • Click the right arrow > to move them to the Cookies to Keep window.
    • Go into Options > Advanced uncheck Only delete files in Windows Temp folders older than 48 hours
    • Click Cleaner on the left then Run Cleaner on the right to run the program.
    • Important: Make sure that ALL browser windows are closed before selecting Run Cleaner
    • Caution: It is not recommended that you use the 'Registry' feature unless you are very familiar with the registry.
    • Exit CCleaner after it has completed its process.
    ----------

    Use the Kaspersky Lab Online Scanner

    In Microsoft Windows Vista, you must open the Web browser using the Run as Administrator command. From the Desktop right click the icon to open the browser and choose Run as Administrator.

    • Click on SCAN NOW
    • Click Accept.
    • The program will then begin downloading the latest definition files.
    • Once the files have been downloaded locate the Scan Settings and have it scan My Computer.
    • The scan will take a while, so be patient and let it finish.
    When the scan is done, in the Scan is complete window, any infection is displayed.
    There is no option to clean/disinfect, however, we need to analyze the information on the report.

    To obtain the report:
    Click on: Save Report As
    • Next, in the Save as prompt, Save in area, select: Desktop.
    • In the File name area use KScan, or something similar.
    • In Save as type: click the drop arrow and select: Text file [*.txt]
    • Then, click: Save


    Copy and paste the Kaspersky Online Scanner Report in your next reply.

    Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.


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