Hello. I'm LOOKING for some help.

My computer had a virus of some kind and I called my cable company ( whom I have my internet service through) and they said they had a block on my email becuase it appeared I had a virus. So, that confirmed what I knew from my screens freezing and not being able to access anything.

SO, they recommended I run an anti-virus scan, which I did. I have sophos, and ran it. It said I had viruses and so I had it QUARANTINE them and then remove them.

Now, when I go to run my computer it does seem to be better starting up time and such, but it wont open a browser or let me access the web. In the lower right hand corner, the little computers to show the connection have a yellow triangle over them with an exclamation point over it. so, I need help in what I need to reconfigure now?

any advice is welcome.Alright but would you first post a HijackThis so Chriss (CBmatt) could take a look at it he is much better in that than I am.

Did you try to update the drivers of your Internet connection?
Here is how to do it:
1) Press the Winkey + Pause Break
2) go to hardware then to device manager.
3) go to the network adaptor and right cilck on it and click Update.

Let us know if it worked.

Jonas here's the problem. When I clicked on hijackthis link you had, it wanted to run the program. The computer I am on is my laptop and not my main computer where the problem is. I only hooked this one up so I could get online and get some help for the other computer.

Now what?Instead of clicking on the link, right-click on it and go to Save Target As.for the LIMITED connectivity try going to control panel network connections and right clicking your network adapter then disable it and then reenable it.I hate that *censored* yellow sign. Try right clicking the sign and pressing "Repair". If that doesn't work right-click and "Disable" then "enable" it. And if that still doesn't work go to your modem unplug it and wait about 40 seconds then put it back in and wait.Due to lack of feedback, I am closing this topic. If you are the original poster and you would like this topic to be re-opened for any reason, PM me or another MODERATOR and it can be arranged.

If you are not the original poster and you require help, please start a New Topic with information about your computer and your problem.