A few weeks ago i had something going on with my computer, every time i tried to open anything i would get a message saying the file was infected and to activate virus software, or something to that EFFECT, well i did a system restore and everything was fine, or so i thought, yesterday i turned on my computer and i noticed that my task bar(i think thats what it's called, the bar with the start button and clock and everything) was gone(i was able to get it back by right clicking where it should be and clicking toolbar and desktop, then unclicking desktop), and i wasn't getting an internet connection, i tried to start my netgear PROGRAM to see if i could get it WORKING with no luck, the program would open but it couldn't connect to the network(clearly it's not the internet because i'm on my husbands computer right now, with no problems with the connection) anyway, i thought maybe i still had the bug so i tried to first run mcafee, program wouldn't open, i get no response when i click on it at all, so i decided to run mbam, when i click on that i get "run time ERROR '372' failed to load 'vbalgrid' from vbalgrid6.ocx..." i ran a defrag, spybots, and cc cleaner and repaired everything that needed to be with no luck, my last resort was trying to do another system restore, i figured it fixed the problem once, it will do it again, but nope i click to run the restore and i get a message "system restore is not able to protect your computer. Please restart and then run system restore again" i have tried going into safe mode and running it, along with the virus scans all with no luck, please please please help me!!!


i was not able to run SUPERAntiSpyware, HijackThis or mbam, as i didn't have the first 2 installed(and as i said i can't get online with that computer) and i get the error message with mbamThis will have to be done on a clean, functioning computer.

Go to this link to create a Rescue CD or to this site to create a Rescue USB. Carefully follow all the instructions for whichever method you choose.I just tried doing that, but i can't get my computer to read the cd...after doing some reading i'm pretty sure that my problem is caused by mcafee deleting the svchost.exe but i can't get any of the fixes i've read to workYou will need to change your boot sequence so that it will boot from your CD drive.

If you do not know how to set your computer to boot from CD follow the steps here

If you're sure that your problem has been caused by McAfee you can follow the directions here.