Answer» I've been so frustrated by this stupid virus for the LAST few days, and I have forms to fill out for school that I'm not comfortable doing with a potential keystroke tracker or ANYTHING else nasty. I appreciate the steps proposed in the forum to fix my machine, and on the surface, it looks to be removed. I'd just be thrilled to have one of you help me check the logs.
Thanks in advance!
SUPERAntiSpyware Scan Log http://www.superantispyware.com
Generated 01/02/2009 at 06:37 PM
Application Version : 4.24.1004
Core Rules Database Version : 3688 Trace Rules Database Version: 1664
Scan type : Complete Scan Total Scan Time : 00:26:56
Memory items scanned : 317 Memory threats detected : 0 Registry items scanned : 4371 Registry threats detected : 0 File items scanned : 31078 File threats detected : 0
Malwarebytes' Anti-Malware 1.31 Database version: 1456 Windows 5.1.2600 Service Pack 2
1/2/2009 6:48:45 PM mbam-log-2009-01-02 (18-48-45).txt
Scan type: Full Scan (C:\|D:\|) Objects scanned: 73644 Time elapsed: 9 minute(s), 1 second(s)
Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0
Memory Processes Infected: (No malicious items detected)
Memory Modules Infected: (No malicious items detected)
Registry Keys Infected: (No malicious items detected)
Registry Values Infected: (No malicious items detected)
Registry Data Items Infected: (No malicious items detected)
Folders Infected: (No malicious items detected)
Files Infected: (No malicious items detected)
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 6:49:27 PM, on 1/2/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal
Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\explorer.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe C:\Program Files\Acer\eRecovery\Monitor.exe C:\Acer\eManager\anbmServ.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\WISPTIS.EXE C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Windows NT\Accessories\wordpad.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/ F2 - REG:system.ini: Shell=explorer.exe O2 - BHO: (no name) - {0117E4BC-8A6F-4845-AFE3-CA4D23143F58} - C:\WINDOWS\system32\fccbAQhE.dll (file MISSING) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O4 - HKLM\..\Run: [LaunchApp] Alaunch O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\QtZgAcer.EXE O4 - HKLM\..\Run: [eRecoveryService] C:\Program Files\Acer\eRecovery\Monitor.exe O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe" O4 - HKLM\..\Run: [OPSE reminder] "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\Ereg.exe" -r "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\ereg.ini" O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKUS\S-1-5-18\..\Run: [msiexec.exe] msiconf.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [msiexec.exe] msiconf.exe (User 'Default user') O4 - Startup: Nikon Monitor.lnk = ? O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL O20 - AppInit_DLLs: dhzpav.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O20 - Winlogon Notify: opnoPFuT - opnoPFuT.dll (file missing) O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
-- End of file - 5831 bytesDownload ComboFix by sUBs from one of the below links. Be sure to save it to the Desktop.
http://download.bleepingcomputer.com/sUBs/ComboFix.exe http://subs.geekstogo.com/ComboFix.exe
Close any open web browsers (Firefox, Internet Explorer, etc) before starting ComboFix.
Temporarily disable your anti-virus, and any anti-spyware real-time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
Double-click combofix.exe and follow the prompts. When finished, ComboFix will produce a log for you. Post the ComboFix log and a new HijackThis log in your next reply.
NOTE: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.
Remember to re-enable your anti-virus and anti-spyware protection when ComboFix is complete.My browser apparently has been hijacked; I can't go to any legitimate site to download combofix. I looked through a bunch of sketchy links, but don't really want to introduce any new trojans. Where is the best PLACE to find the program, other than bleeping computer and such?
You're so patient and helpful! Thanks!Try this...
Click Start > Control Panel > System > Hardware > Device Manager > View > Show Hidden Devices. - Scroll down to Non-plug and Play Drivers and click the plus icon to open those drivers.
- Then search for TDSSserv.sys
- Let me know if you find this or not.
- If you do find it, right click on it, and select Disable. Do not try to uninstall it.
- Also if this is found and you disable it, then reboot and see if you can run the other scans that would not run.
.
And then...
Please print these instructions as they will be needed later when Internet access is not available.
Download SDFix by AndyManchesta and save it to your desktop. http://rapidshare.com/files/179891642/SDFix.exe.html
When using this tool, you must use the Administrator's account or an account with Administrative rights- Double click SDFix.exe and it will extract the files to %systemdrive%
- (this is the drive that contains the Windows Directory, typically C:\SDFix).
- DO NOT use it just yet.
.Reboot your computer in Safe Mode using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
Open the SDFix folder and double click RunThis.bat to start the SCRIPT.- Type Y to begin the cleanup process.
- It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
- Press any Key and it will restart the PC.
- When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
- Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
- Copy and paste the contents of the results file Report.txt in your next reply.
Don't try ComboFix again until you've gotten back to me about these new instructions first. SDFix: Version 1.240 Run by Chris on Fri 01/09/2009 at 04:53 PM
Microsoft Windows XP [Version 5.1.2600] Running From: C:\SDFix
Checking Services :
Restoring Default Security Values Restoring Default Hosts File
Rebooting
Checking Files :
Trojan Files Found:
C:\WINDOWS\antiv.exe - Deleted
Removing Temp Files
ADS Check :
Final Check :
catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-01-09 16:57:10 Windows 5.1.2600 Service Pack 2 FAT NTAPI
detected NTDLL code modification: ZwClose
scanning hidden processes ...
scanning hidden services ...
HKLM\SYSTEM\CurrentControlSet\Services\SENSka
scanning hidden autostart entries ...
scanning hidden files ...
C:\WINDOWS\system32\drivers\senekampyblhhb.sys 49152 bytes C:\WINDOWS\system32\drivers\seneka.sys 49152 bytes C:\WINDOWS\system32\senekadf.dat 16384 bytes C:\WINDOWS\system32\seneka.dat 16384 bytes C:\WINDOWS\system32\senekaevdyirtq.dll 16384 bytes C:\WINDOWS\system32\senekalrotpkds.dll 32768 bytes C:\WINDOWS\system32\senekalog.dat 49152 bytes C:\WINDOWS\system32\senekamloaqgom.dll 16384 bytes
scan completed successfully hidden processes: 0 hidden services: 1 hidden files: 8
Remaining Services :
Authorized Application Key Export:
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook" "C:\\Program Files\\Microsoft Office\\Office12\\groove.exe"="C:\\Program Files\\Microsoft Office\\Office12\\groove.exe:*:Enabled:Microsoft Office Groove" "C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
Remaining Files :
File Backups: - C:\SDFix\backups\backups.zip
Files with Hidden Attributes :
Sun 9 Nov 2008 1,024 ...HR --- "C:\WINDOWS\system32\NTICDMK7.dll" Sun 9 Nov 2008 1,024 ...HR --- "C:\WINDOWS\system32\NTIMPEG2.dll" Sun 9 Nov 2008 1,024 ...HR --- "C:\WINDOWS\system32\NTIFCD3.dll" Sun 9 Nov 2008 1,024 ...HR --- "C:\WINDOWS\system32\NTIBUN4.dll" Sun 9 Nov 2008 1,024 ...HR --- "C:\WINDOWS\system32\NTIMP3.dll" Mon 14 Mar 2005 299,008 A..H. --- "C:\Program Files\Canon\MP Navigator 2.0\Maint.exe" Mon 28 Feb 2005 61,440 A..H. --- "C:\Program Files\Canon\MP Navigator 2.0\uinstrsc.dll"
Finished!
Quote from: CBMatt on January 05, 2009, 04:34:27 PMTry this...
Click Start > Control Panel > System > Hardware > Device Manager > View > Show Hidden Devices.- Scroll down to Non-plug and Play Drivers and click the plus icon to open those drivers.
- Then search for TDSSserv.sys
- Let me know if you find this or not.
- If you do find it, right click on it, and select Disable. Do not try to uninstall it.
- Also if this is found and you disable it, then reboot and see if you can run the other scans that would not run.
Are you able to download and run ComboFix now after doing this?
|