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Solve : Dell charging customers for installation of free Mozilla Firefox?

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If you figure that Mozilla can be installed in about 10 minutes, then Dell is charging about $100 for the installation of the FREE app.

Source: Dell charging customers for installation of free Mozilla Firefox

Image credit and full story: Dell charging EU customers for Firefox installation, Mozilla's not having it
Hard to believe. Thats crazy. If anything it should be added as part of the bundleware that comes with the build. The last desktop computer I purchased as an off the shelf model came with all kinds of bundleware including AOL, WildTangent Games, and a bunch of other demos etc. All Dell would have to do is make Firefox part of the system recovery media in which its not charged for but sold with the system as free. That lets say 1 hour of adding that to their system installation process divided by say 10 million computers that use that specific build amounts to fractions of an hour per system if broken into added cost per system, and if the engineer was making $200 per hour who works on this project, it comes to an added cost of $0.00002 per computer. At that cost even if it took a full 40 hour week to implement Firefox to the build its only adding $0.0008 to each computer. Lets say there are 10 engineers working on this for a 40 hour work week at $200 an hour its still just $0.008 per computer added cost. And with Firefox as solid as it is, the support calls for it would be next to nothing to support.

However it would be nice if Dell contributed to the funding to maintain Firefox. I dontated a while back and got a shirt through the donation process. For some reason I feel this sense of guilt that I should make another donation one of these days since I use Firefox on many systems and its one of my most favorite browsers and its updated quite frequently to keep security and functionality problems to a minimum.Quote from: DaveLembke on March 05, 2014, 05:45:17 PM
The last desktop computer I purchased as an off the shelf model came with all kinds of bundleware including AOL, WildTangent Games, and a bunch of other demos etc.

Those are licensing deals. Dell isn't pre-installing that stuff for free.

Quote from: DaveLembke on March 05, 2014, 05:45:17 PM
For some reason I feel this sense of guilt that I should make another donation one of these days since I use Firefox on many systems and its one of my most favorite browsers and its updated quite frequently to keep security and functionality problems to a minimum.

Don't feel too bad. Google is the default search in Firefox and Mozilla MAKES tons of money year from us. In 2012 Google renewed a 3 year 1 billion dollar deal with Mozilla. Google-Firefox Search Deal is Antitrust Red Meat

Google, Mozilla, Facebook etc. We aren't the customers. We are the product being sold...


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