Solve : DLL file causes lockup - potential malware??

1.	Solve : DLL file causes lockup - potential malware??
Answer» That's bad. First, you should defrag your harddrive. Next, run the chkdsk I've posted below. If that doesn't help, please take a look at this. 1. Click Start, click Run, type chkdsk /f /r, and then click OK. 2. At the command prompt, type Y to let the disk scanner run when you restart the computer. 3. Restart the computer. 4. Chkdsk will run.Yikes. OK, I ran Disk Defragmenter and Chkdsk. The former ran overnight and after around 7 hours locked up. So I RESEARCHED non-Windows defragging SOFTWARE - I found Auslogics here: http://download.cnet.com/Auslogics-Disk-Defrag/3000-2094_4-10567503.html?tag=mncol;5#editorsreview - which fixed 116 fragmented files without any problems (phew). I also viewed the SYSTEM Health tab which tells me I have 3,185 Registry Errors (giving me a "Critical" status), and 3,569 Junk Files ("Serious" status). I ran CHKDSK which told me it had fixed a file in the Winsxs folder, and also placed a couple of bad clusters in a bad cluster folder (the Windows equivalent of the naughty step?...) - I didn't get TIME to read the full report before it booted up. What next - try running Kaspersky or one of the other malware scans again? Many THANKS A Quote What next - try running Kaspersky or one of the other malware scans again? No. The problem appears to be with the harddrive. You'll just have to wait and see if you have anymore BSOD's. Meanwhile, backup your important data to an external harddrive or DVD's just in case your harddrive gets worse.Hi SD I went back to the start and ran Windows Security Essentials Full Scan and it went through without a hitch Hopefully that's the end of it... Many many thanks for your advice and patience, you're a superstar. Take care, all the best AJust to be on the safe side, why not run a diagnostic on that harddrive. Run hard drive diagnostics: tacktech.com Make sure, you select tool, which is appropriate for the brand of your hard drive. Depending on the program, it'll create bootable floppy, or bootable CD. If downloaded file is of .iso type, use ImgBurn: imgburn to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable. For Toshiba hard drives, see here: Note : If you do not know how to set your computer to boot from CD follow the steps here Hi SD Thanks for the info. I tried running the diagnostic tool but it didn't work - I emailed Toshiba support who told me the diagnostic tools on their site are only for Fujitsu branded Toshiba hard drives, not genuine Toshiba ones. They recommended I use a third party program like SeaTools... ...which is what I've done, and having run most of the scans without a hitch, when I run what appears to be the most comprehensive one, Long Generic, guess what..... It locks up, after about an hour of scanning. I checked BlueScreenView and there are no new logs there. Your thoughts welcome as always. Many thanks A Sorry, I can't think of anything else.

Answer»

That's bad. First, you should defrag your harddrive. Next, run the chkdsk I've posted below. If that doesn't help, please take a look at this.

1. Click Start, click Run, type chkdsk /f /r, and then click OK.
2. At the command prompt, type Y to let the disk scanner run when you restart the computer.
3. Restart the computer.
4. Chkdsk will run.Yikes.

OK, I ran Disk Defragmenter and Chkdsk. The former ran overnight and after around 7 hours locked up.

So I RESEARCHED non-Windows defragging SOFTWARE - I found Auslogics here: http://download.cnet.com/Auslogics-Disk-Defrag/3000-2094_4-10567503.html?tag=mncol;5#editorsreview - which fixed 116 fragmented files without any problems (phew).

I also viewed the SYSTEM Health tab which tells me I have 3,185 Registry Errors (giving me a "Critical" status), and 3,569 Junk Files ("Serious" status).

I ran CHKDSK which told me it had fixed a file in the Winsxs folder, and also placed a couple of bad clusters in a bad cluster folder (the Windows equivalent of the naughty step?...) - I didn't get TIME to read the full report before it booted up.

What next - try running Kaspersky or one of the other malware scans again?

Many THANKS
A
Quote

What next - try running Kaspersky or one of the other malware scans again?

No. The problem appears to be with the harddrive. You'll just have to wait and see if you have anymore BSOD's. Meanwhile, backup your important data to an external harddrive or DVD's just in case your harddrive gets worse.Hi SD

I went back to the start and ran Windows Security Essentials Full Scan and it went through without a hitch

Hopefully that's the end of it...

Many many thanks for your advice and patience, you're a superstar.

Take care, all the best
AJust to be on the safe side, why not run a diagnostic on that harddrive.

Run hard drive diagnostics: tacktech.com
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: imgburn to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
For Toshiba hard drives, see here:

Note : If you do not know how to set your computer to boot from CD follow the steps here
Hi SD

Thanks for the info. I tried running the diagnostic tool but it didn't work - I emailed Toshiba support who told me the diagnostic tools on their site are only for Fujitsu branded Toshiba hard drives, not genuine Toshiba ones. They recommended I use a third party program like SeaTools...

...which is what I've done, and having run most of the scans without a hitch, when I run what appears to be the most comprehensive one, Long Generic, guess what..... It locks up, after about an hour of scanning.

I checked BlueScreenView and there are no new logs there.

Your thoughts welcome as always.

Many thanks
A

Sorry, I can't think of anything else.

Solve : DLL file causes lockup - potential malware??

Discussion

No Comment Found

Related InterviewSolutions

Reply to Comment