I am getting the message "error loading dll32" when I reboot. My internet is working but only through AOL software. I am able to get email through Outlook also. However, when I OPEN IE or Foxfire, it says the page cannot be opened. I am now also missing paths to shortcuts on my computer. This problem started just today. I have followed all of the malware removal instructions and my logs are attached.

[ATTACHMENT deleted by admin]To completely remove Norton/SYMANTEC go to add remove programs and uninstall anything with Norton, Symantec or Live Update in the name.

Download the Norton Removal Tool (SymNRT) to your Desktop.

Once DOWNLOADED please close ALL open browsers, also save any work because this may require a restart.

• Go to your desktop and double click on the removal tool and then click Setup.
  
• Once open Click Next
  
• Accept the license agreement and click Next
  
• Type in the letters/numbers that you see into the text box then click Next.
  
• Then click Next and the tool will start running.
  
• Once finished restart the PC.
• Delete Nortonremoval tool from your Desktop.