After our broadband has run at a very measly 300kbs for the PAST three months i'd finally had enough, and rang up the telecom broadband line - after they did a series of tests they agreed with my... prognosis of their system, and after a quick two minute disconnection they turned up my speed to 4mbs. Its true - remember, you are the customer, you are always right. Sometimes, it is neccessary to abuse this privelege.

(nah i was actually polite on the phone. If i had have been rude, it would have been turned up, sure, but when you're polite, they turn it up more. As well as the above, remember to always be polite to poor defenceless indian telephone operators, (specially if you're in new zealand and all your CALL centres are based in india.)I hear ya.

I too am on Telecom here in NZ, and I'm on the ol' Go Large plan they released not so long ago.

300kbs...is that download speed or were you getting 30KB/s download speeds, like I do?

to beat it, I use Speedbit Video Accellerator for youtube, and downthemall firefox extension for my downloads.

What part of NZ are you based in, Bones?We were the last people in new zealand to sign up to unlimited before they pulled the plan when they realised it was destroying their lines

I'm in the far north, *the* WORST place to have internet. 300kps connection, 30kbs download, now we've got a 4mbs connection, and about 600-700kbps direct download (not tried it on a microsoft download yet, but I'm looking forward to it. Me and my local friends use downloading from microsoft to compare internet speeds, its the only way lol )Oh ok, I'm further south in the outskirts of Whangarei, and my connection is similar.

My modem connects at 7600Kilobits a SECOND, but I only see 20-40KB/s in my browser...unless I am downloading from NZ servers or faster servers.

I agree, the MS servers are faster a transfers, I can get 100-200KB/s using the normal downloader in FF, 300+ if I use DownThemAll.

I might have to give Telescum a ring... Good information Bones92, there are several line tests and diagnostics a broadband provider can do that will fix many different cable related issues.