Solve : Fatal System Error (associated w/ csrss.exe) PLEASE HELP!!?

1.	Solve : Fatal System Error (associated w/ csrss.exe) PLEASE HELP!!?
Answer» THANK YOU IN ADVANCE FOR ALL THE HELP & ASSISTANCE Ok,....I like to think of myself as an "above-average" person when it comes to the health & welfare of computers. In most cases, I wouldn't trade my computers that are 5 or 6 YEARS old for some of my friends that are only 6 MONTHS old. But I guess that's irrelevant. I'VE FINALLY BEEN HIT!!.....AND HIT *GOOD!! Sometime over the last week or so, I managed to get "virused" and "malwared" REALLY BAD!! I've isolated and/or deleted some* of the less harmful ones, but apparently, the really bad ones remain. In researching, I found that a particular TROJAN likes to MASK itself as CSRSS.EXE. Well,....I took it upon myself to delete it, and now I get the 0xc0000005 Fatal System Error message. I also researched and found that that particular F.S.E. message is associated with CSRSS.EXE. So,....in short, I can't boot in normal mode. I can't boot in safe mode. I can't boot in safe mode with command prompt. It's also worth noting that one of the GAZILLION viruses/malwares/adwares that I've picked up over the last week, won't allow me to use System Restore neither. I also do not know where my system restore CD is neither. This is just the begining. If we can get this fixed/addressed, I'm going to need you fine folks to help me get back to a DECENT working order. PLEASE HELP!! I REALLY NEED IT. Thank you again in advance.Go here and follow the directions. A specialist *will* be with you. Quote from: Quantos on July 25, 2009, 10:02:18 PM Go here and follow the directions. A specialist *will* be with you. Thanks for the reply. However, I don't think posting there will do me any good (right now), because I can't even boot up the computer. I can't run HiJack This and/or anything else. Basically,.....right now, I am dead in water. Believe me though. If I can get this first step resolved, I WILL be posting there! Thanks.Do you know anybody that has a windows XP disc that you can borrow? Quote from: iamtonsoffun247 on July 25, 2009, 10:34:13 PM Do you know anybody that has a windows XP disc that you can borrow? Thank you for the reply. Not readily available. I do, however, have a Dell "operating system" CD from a different Dell I have. (My problem is on my Dell Inspiron laptop. I have the system recovery CD for a Dell Dimension desktop.) Both the laptop and desktop run XP. However, I just attempted to boot the CD ROM first, as opposed to the hard drive, because I was attempting to see if I could get MalwareBytes & HiJackThis to run/load. No such luck. Still got the Fatal System Error.

Answer»

**THANK YOU IN ADVANCE FOR ALL THE HELP & ASSISTANCE**

Ok,....I like to think of myself as an "above-average" person when it comes to the health & welfare of computers. In most cases, I wouldn't trade my computers that are 5 or 6 YEARS old for some of my friends that are only 6 MONTHS old. But I guess that's irrelevant.

I'VE FINALLY BEEN HIT!!.....AND HIT GOOD!! Sometime over the last week or so, I managed to get "virused" and "malwared" REALLY BAD!! I've isolated and/or deleted some of the less harmful ones, but apparently, the really bad ones remain. In researching, I found that a particular TROJAN likes to MASK itself as CSRSS.EXE. Well,....I took it upon myself to delete it, and now I get the 0xc0000005 Fatal System Error message. I also researched and found that that particular F.S.E. message is associated with CSRSS.EXE.

So,....in short, I can't boot in normal mode. I can't boot in safe mode. I can't boot in safe mode with command prompt. It's also worth noting that one of the GAZILLION viruses/malwares/adwares that I've picked up over the last week, won't allow me to use System Restore neither. I also do not know where my system restore CD is neither.

This is just the begining. If we can get this fixed/addressed, I'm going to need you fine folks to help me get back to a DECENT working order.

PLEASE HELP!! I REALLY NEED IT. Thank you again in advance.Go here and follow the directions.

A specialist will be with you. Quote from: Quantos on July 25, 2009, 10:02:18 PM

Go here and follow the directions.

A specialist will be with you.

Thanks for the reply. However, I don't think posting there will do me any good (right now), because I can't even boot up the computer. I can't run HiJack This and/or anything else. Basically,.....right now, I am dead in water.

Believe me though. If I can get this first step resolved, I WILL be posting there! Thanks.Do you know anybody that has a windows XP disc that you can borrow? Quote from: iamtonsoffun247 on July 25, 2009, 10:34:13 PM

Do you know anybody that has a windows XP disc that you can borrow?

Thank you for the reply.

Not readily available. I do, however, have a Dell "operating system" CD from a different Dell I have. (My problem is on my Dell Inspiron laptop. I have the system recovery CD for a Dell Dimension desktop.) Both the laptop and desktop run XP. However, I just attempted to boot the CD ROM first, as opposed to the hard drive, because I was attempting to see if I could get MalwareBytes & HiJackThis to run/load. No such luck. Still got the Fatal System Error.

Solve : Fatal System Error (associated w/ csrss.exe) PLEASE HELP!!?

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