InterviewSolution
| 1. |
Solve : Firewall keeps turning off and Google keeps redirecting me? |
|
Answer» I have a few problems with my system. Every time I boot up my computer the firewall is turned off. I have to turn it on every time. Also, I keep getting redirected to different web pages from Google. I ran a scan with AVG and Lavasoft, and I only found a few tracking cookies. I ran a "Hijack This" scan and attached it. I am not sure if this is the problem, but two of the results are unknown files. Is this the problem?
After all of the fixes are complete it is very important that you enable real-time protection again. ---------- Install the new version of HJT and post a log from it. Download TrendMicro HijackThis.exe (HJT) to the Desktop.
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:18:56 PM, on 3/25/2009 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Normal Running processes: C:\Program Files\DigitalPersona\Bin\DpAgent.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe C:\Program Files\HP\HP Software Update\hpwuSchd2.exe C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Maxtor\OneTouch Status\MaxMenuMgr.exe C:\Windows\System32\rundll32.exe C:\Program Files\AVG\AVG8\avgtray.exe C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe C:\Windows\System32\p2phost.exe C:\Windows\ehome\ehtray.exe D:\Microsoft Student\Microsoft Student with Encarta Premium 2008 DVD\EDICT.EXE C:\Users\Sam Hern\Program Files\DNA\btdna.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe C:\Windows\ehome\ehmsas.exe C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = O1 - Hosts: ::1 localhost O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file) O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing) O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file) O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing) O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe O4 - HKLM\..\Run: [DpAgent] C:\Program Files\DigitalPersona\Bin\dpagent.exe O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\1.0" O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [HotSync] "C:\Program Files\PalmSource\Desktop\HotSync.exe" -AllUsers O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [Virtual PDF Printer] C:\Program Files\Virtual PDF Printer\VirtualPDFPrinter.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [lightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden O4 - HKCU\..\Run: [CollaborationHost] C:\Windows\system32\p2phost.exe -s O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [L08AXLRD_3627116] "D:\Microsoft Student\Microsoft Student with Encarta Premium 2008 DVD\EDICT.EXE" -m O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Users\Sam Hern\Program Files\DNA\btdna.exe" O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - Global Startup: Bluetooth.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: Encarta Search Bar - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O13 - Gopher Prefix: O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.2.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{BD889663-729B-4AD0-9E57-2CB8370BAD94}: NameServer = 85.255.112.225,85.255.112.199 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199 O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199 O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199 O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - AppInit_DLLs: avgrsstx.dll O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe O23 - Service: Biometric Authentication Service (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHostW.exe O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe -- End of file - 9700 bytes Open HijackThis and select Do a system scan only. Place a check mark next to the following entries: (if there)
Important: Close all open windows except for HijackThis and then click Fix checked. Once completed, exit HijackThis. ---------- Reset Vista Network Connections 1. Right-click the network icon in the System Tray. 2. From the pop-up menu, select "Diagnose and Repair". 3. Click "Automatically get new IP settings for the network adapter 'Local Area Connection'". At this stage there is annoyingly no "Reset network adapter" option. 4. In the "Windows needs your permission to continue" box, click Continue. 5. Wait for the "Repairing" window to complete (takes a while). 6. In the Windows Network Diagnostics window, click "Reset the network adapter 'Local Area Connection'". 7. You should see "The problem has been resolved". 8. Click Close. ---------- Download GooredFix from one of the locations below and save it to your Desktop. Link #1 Link #2 * Double-click GooredFix.exe to run it. * Select 1. Find Goored (no fix) by typing 1 and pressing Enter. * A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called GooredLog.txt). Note: Do not run Option #2 yet.I did all of the instructions except I was not able to reset Vista Network Connections. When I selected "Diagnose and Repair," a window came up and said that it could not find any problems with my Internet connection. Is there another method for reseting the network connections? I posted the log below. GooredFix v1.92 by jpshortstuff Log created at 14:00 on 26/03/2009 running Option #1 (Sam Hern) Firefox version 3.0.7 (en-US) =====Suspect Goored Entries===== =====Dumping Registry Values===== [HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.7\extensions] "Plugins"="C:\Program Files\Mozilla Firefox\plugins" [HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.7\extensions] "Components"="C:\Program Files\Mozilla Firefox\components" [HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions] "{3f963a5b-e555-4543-90e2-c3908898db71}"="C:\Program Files\AVG\AVG8\Firefox" [HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions] "{20a82645-c095-46ed-80e3-08825760534b}"="c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" No thats OK. Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop. Link #1 Link #2 **Note: It is important that it is saved directly to your Desktop Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix. Temporarily disable your antivirus, and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them. Double click combofix.exe & follow the prompts. When finished ComboFix will produce a log for you. Post the ComboFix log in your next reply. Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall. Remember to re-enable your antivirus and antispyware protection when ComboFix is complete. If you have problems with ComboFix usage, see How to use ComboFixOK I ran the program and here is the log. ComboFix 09-03-25.04 - Sam Hern 2009-03-26 16:24:11.1 - NTFSx86 Microsoft® Windows Vista™ Ultimate 6.0.6001.1.1252.1.1033.18.3070.2277 [GMT -4:00] Running from: c:\users\Sam Hern\Desktop\ComboFix.exe * Created a new restore point . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . C:\autorun.inf c:\program files\PlayMe c:\program files\PlayMe\Uninstall.exe c:\programdata\Microsoft\Windows\Start Menu\Programs\PlayMe c:\programdata\Microsoft\Windows\Start Menu\Programs\PlayMe\Uninstall.lnk c:\recycler\S-2-3-73-100018799-100001138-100005680-1890.com c:\users\Sam Hern\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\PlayMe c:\windows\system32\drivers\gaopdxdrhecxnpiagsrtikhnbokuirjyicmltq.sys c:\windows\system32\gaopdxcounter c:\windows\system32\gaopdxsrfldxbhwmdeoiqqxjpjswpcxpiefmrr.dll c:\windows\system32\KBL.LOG d:\recycler\S-2-3-73-100018799-100001138-100005680-1890.com E:\Autorun.inf e:\recycler\S-2-3-73-100018799-100001138-100005680-1890.com . ((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))) . -------\Service_gaopdxserv.sys ((((((((((((((((((((((((( Files Created from 2009-02-26 to 2009-03-26 ))))))))))))))))))))))))))))))) . 2009-03-25 23:18 . 2009-03-25 23:18d--------c:\program files\Trend Micro 2009-03-24 00:56 . 2009-03-09 15:0615,688--a------c:\windows\System32\lsdelete.exe 2009-03-23 22:37 . 2009-03-09 15:0664,160--a------c:\windows\System32\drivers\Lbd.sys 2009-03-23 22:36 . 2009-03-23 22:36d--h-c---c:\users\All Users\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F} 2009-03-23 22:36 . 2009-03-23 22:36d--h-c---c:\programdata\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F} 2009-03-23 22:36 . 2009-03-23 22:36d--------c:\program files\Lavasoft 2009-03-22 20:27 . 2009-03-22 20:27d--h-----C:\$AVG8.VAULT$ 2009-03-22 18:29 . 2009-03-22 21:07d--------c:\windows\System32\drivers\Avg 2009-03-22 18:29 . 2009-03-22 18:29d--------c:\program files\AVG 2009-03-22 18:29 . 2009-03-22 18:29325,640--a------c:\windows\System32\drivers\avgldx86.sys 2009-03-22 18:29 . 2009-03-22 18:29107,912--a------c:\windows\System32\drivers\avgtdix.sys 2009-03-22 18:29 . 2009-03-22 18:2910,520--a------c:\windows\System32\avgrsstx.dll 2009-03-22 18:05 . 2009-03-22 18:29d--------c:\users\All Users\avg8 2009-03-22 18:05 . 2009-03-22 18:29d--------c:\programdata\avg8 2009-03-22 15:02 . 2009-03-23 22:37d----c---c:\windows\System32\DRVSTORE 2009-03-22 14:57 . 2009-03-23 22:36d--------c:\users\All Users\Lavasoft 2009-03-22 14:57 . 2009-03-23 22:36d--------c:\programdata\Lavasoft 2009-03-10 20:01 . 2009-02-08 23:102,033,152--a------c:\windows\System32\win32k.sys 2009-03-10 20:01 . 2008-11-27 00:43268,288--a------c:\windows\System32\schannel.dll 2009-03-01 00:47 . 2009-03-01 00:47d--------c:\program files\SpeedFan 2009-03-01 00:47 . 2009-03-01 00:4745--a------c:\windows\System32\initdebug.nfo 2009-03-01 00:10 . 2009-03-01 00:23d--------c:\program files\Notebook Hardware Control 2009-02-26 18:22 . 2008-06-19 21:14781,344--a------c:\windows\System32\PresentationNative_v0300.dll 2009-02-26 18:22 . 2008-06-19 21:14622,080--a------c:\windows\System32\icardagt.exe 2009-02-26 18:22 . 2008-06-19 21:14326,160--a------c:\windows\System32\PresentationHost.exe 2009-02-26 18:22 . 2008-06-19 21:14105,016--a------c:\windows\System32\PresentationCFFRasterizerNative_v0300.dll 2009-02-26 18:22 . 2008-06-19 21:1497,800--a------c:\windows\System32\infocardapi.dll 2009-02-26 18:22 . 2008-06-19 21:1443,544--a------c:\windows\System32\PresentationHostProxy.dll 2009-02-26 18:22 . 2008-06-19 21:1437,384--a------c:\windows\System32\infocardcpl.cpl 2009-02-26 18:22 . 2008-06-19 21:1411,264--a------c:\windows\System32\icardres.dll 2009-02-26 18:13 . 2008-07-27 14:0396,760--a------c:\windows\System32\dfshim.dll 2009-02-26 18:12 . 2008-07-27 14:03282,112--a------c:\windows\System32\mscoree.dll 2009-02-26 18:12 . 2008-07-27 14:0341,984--a------c:\windows\System32\netfxperf.dll 2009-02-26 18:11 . 2008-07-27 14:03158,720--a------c:\windows\System32\mscorier.dll 2009-02-26 18:11 . 2008-07-27 14:0383,968--a------c:\windows\System32\mscories.dll 2009-02-26 18:08 . 2008-12-15 23:298,147,456--a------c:\windows\System32\wmploc.DLL 2009-02-26 18:08 . 2008-12-16 01:317,680--a------c:\windows\System32\spwmp.dll 2009-02-26 18:08 . 2008-12-16 01:314,096--a------c:\windows\System32\msdxm.ocx 2009-02-26 18:08 . 2008-12-16 01:314,096--a------c:\windows\System32\dxmasf.dll . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-03-26 20:32---------d-----wc:\users\Sam Hern\AppData\Roaming\DNA 2009-03-25 12:13---------d-----wc:\program files\Java 2009-03-23 02:3228,124----a-wc:\users\All Users\nvModes.dat 2009-03-23 02:3228,124----a-wc:\programdata\nvModes.dat 2009-03-21 17:01---------d-----wc:\users\Sam Hern\AppData\Roaming\BitTorrent 2009-03-11 11:26---------d-----wc:\program files\Windows Mail 2009-03-11 05:26---------d-----wc:\programdata\Microsoft Help 2009-03-09 09:19410,984----a-wc:\windows\System32\deploytk.dll 2009-02-26 22:52---------d-----wc:\program files\Microsoft Silverlight 2009-02-26 22:34---------d-----wc:\program files\Microsoft SQL Server 2009-01-16 14:5973,728----a-wc:\windows\System32\RtNicProp32.dll 2009-01-15 06:11827,392----a-wc:\windows\System32\wininet.dll 2008-06-05 23:3528,124----a-wc:\users\Sam Hern\AppData\Roaming\nvModes.dat 2008-06-03 01:50262,144----a-wc:\programdata\ntuser.dat 2008-01-21 02:41174--sha-wc:\program files\desktop.ini 2003-09-16 05:1999,544----a-wc:\windows\inf\virprn.exe 2003-09-16 05:1990,624----a-wc:\windows\inf\prtproc.dll 2003-09-16 05:1918,950----a-wc:\windows\inf\virpntd.dll 2003-09-16 05:1910,240----a-wc:\windows\inf\virport.dll . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-20 1233920] "LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-08-23 455968] "CollaborationHost"="c:\windows\system32\p2phost.exe" [2008-01-20 192000] "ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-20 125952] "L08AXLRD_3627116"="d:\microsoft student\Microsoft Student with Encarta Premium 2008 DVD\EDICT.EXE" [2007-05-21 351000] "BitTorrent DNA"="c:\users\Sam Hern\Program Files\DNA\btdna.exe" [2008-12-19 342848] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-03-28 1045800] "SMSERIAL"="c:\program files\Motorola\SMSERIAL\sm56hlpr.exe" [2007-01-17 634880] "DpAgent"="c:\program files\DigitalPersona\Bin\dpagent.exe" [2007-09-20 671744] "HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840] "hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-06-02 80896] "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2007-10-24 178712] "UCam_Menu"="c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2007-08-17 218408] "GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2007-08-24 33648] "mxomssmenu"="c:\program files\Maxtor\OneTouch Status\maxmenumgr.exe" [2008-07-21 169312] "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792] "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-12-04 13556256] "NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-12-04 92704] "AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-03-22 1932568] "Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-03-09 515416] "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-09 148888] c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2007-09-05 727592] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "EnableUIADesktopToggle"= 0 (0x0) [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "AppInit_DLLs"=avgrsstx.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "msacm.l3codecp"= l3codecp.acm "msacm.divxa32"= divxa32.acm [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa] Notification PackagesREG_MULTI_SZ scecli DPPWDFLT [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service] @="Service" [HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HotSync Manager.lnk] path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HotSync Manager.lnk backup=c:\windows\pss\HotSync Manager.lnk.CommonStartup backupExtension=.CommonStartup [HKLM\~\startupfolder\C:^Users^Sam Hern^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^YouTube Uploader.lnk] path=c:\users\Sam Hern\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\YouTube Uploader.lnk backup=c:\windows\pss\YouTube Uploader.lnk.Startup backupExtension=.Startup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher] --a------ 2008-10-15 02:04 39792 c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update] --a----t- 2008-08-07 23:14 119280 c:\users\Sam Hern\AppData\Local\Google\Update\GoogleUpdate.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OnScreenDisplay] --a------ 2007-09-04 16:54 554320 c:\program files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QlbCtrl] --a------ 2007-09-19 17:31 202032 c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\DomainProfile] "EnableFirewall"= 0 (0x0) "DefaultOutboundAction"= 0 (0x0) "DefaultInboundAction"= 1 (0x1) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules] "{D567C9C4-9372-4263-82E8-5B53DCC4E665}"= TCP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl "{22F77B24-07A2-4E74-AEF1-994026E286BA}"= UDP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl "{E6B34721-BB08-4E9D-A3FB-DBF3C4530AF2}"= TCP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl "{1F87F909-2EA4-4E41-8C59-6AF4A5644ED1}"= UDP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl "{97FFE196-3F9B-4AF7-BEFD-EB0AC8FF3C88}"= TCP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl "{7C92D134-56D2-48CF-8849-6D6B8E72EA3F}"= UDP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl "{FD28CF17-C718-44AA-8644-ACC2F740B9C3}"= c:\program files\Cyberlink\PowerDirector\PDR.EXE:CyberLink PowerDirector "{EBE4857C-43EE-4328-AAF2-970343011E23}"= TCP:6004|c:\program files\Microsoft Office\Office12\outlook.exe:Microsoft Office Outlook "{7640D92A-E994-464B-8BB3-D2DB0F1D8238}"= UDP:c:\program files\Microsoft Office\Office12\GROOVE.EXE:Microsoft Office Groove "{3975E01C-D56B-4629-815E-3D70A1B4F0A9}"= TCP:c:\program files\Microsoft Office\Office12\GROOVE.EXE:Microsoft Office Groove "{031E2B37-4578-4034-A8BD-D3663A717BFE}"= UDP:c:\program files\DNA\btdna.exe:DNA "{2F47012C-F760-47BE-BF4D-97DF237CF2A4}"= TCP:c:\program files\DNA\btdna.exe:DNA "TCP Query User{74DE3353-CCC7-4789-96AE-649315BFCBFB}c:\\program files\\mozilla firefox\\firefox.exe"= UDP:c:\program files\mozilla firefox\firefox.exe:Firefox "UDP Query User{7A47D0AC-4C07-43F9-AD8A-B5E9EEFBFDE6}c:\\program files\\mozilla firefox\\firefox.exe"= TCP:c:\program files\mozilla firefox\firefox.exe:Firefox "{45DCF8F0-D2C6-4626-9C38-008DC137F38C}"= UDP:c:\program files\McAfee\Common Framework\FrameworkService.exe:McAfee Framework Service "{E143B07B-DADE-47CA-80A7-EDD0B3395BAF}"= TCP:c:\program files\McAfee\Common Framework\FrameworkService.exe:McAfee Framework Service "TCP Query User{C5484B3D-C2F7-4E30-82F8-4D6B83807D85}c:\\program files\\rhapsody\\rhapsody.exe"= UDP:c:\program files\rhapsody\rhapsody.exe:RealNetworks Rhapsody "UDP Query User{40CEAEF1-1981-4329-849C-A8E3D17323E1}c:\\program files\\rhapsody\\rhapsody.exe"= TCP:c:\program files\rhapsody\rhapsody.exe:RealNetworks Rhapsody "TCP Query User{B4D25E5D-95F4-45AD-BAF6-6E4A75088FCC}c:\\program files\\maxima-5.16.3\\wxmaxima\\wxmaxima.exe"= UDP:c:\program files\maxima-5.16.3\wxmaxima\wxmaxima.exe:wxMaxima "UDP Query User{C9F4853B-34E1-4FE0-95E1-8607C815477E}c:\\program files\\maxima-5.16.3\\wxmaxima\\wxmaxima.exe"= TCP:c:\program files\maxima-5.16.3\wxmaxima\wxmaxima.exe:wxMaxima "TCP Query User{963E5FF3-B9CA-4F67-976F-CF2B9B5B3FD9}d:\\bittorrent\\bittorrent.exe"= UDP:d:\bittorrent\bittorrent.exe:bittorrent "UDP Query User{6E848298-2BFD-409C-A1E2-5ADF9943BA1F}d:\\bittorrent\\bittorrent.exe"= TCP:d:\bittorrent\bittorrent.exe:bittorrent "{0AD427A8-1AFC-40D5-9CF8-B1FADF91048C}"= UDP:c:\program files\DNA\btdna.exe:DNA "{A8850746-E9F3-4A33-AE53-D24E4E8DF483}"= TCP:c:\program files\DNA\btdna.exe:DNA "{CE3D63F4-F9A7-45D7-BF74-20C925F7461E}"= UDP:c:\program files\DNA\btdna.exe:DNA (TCP-In) "{B410286C-844F-46A6-ADBE-CC8F116F176D}"= TCP:c:\program files\DNA\btdna.exe:DNA (UDP-In) "{2E9A9144-1144-4500-AE67-9045DF1314F1}"= UDP:d:\bittorrent\bittorrent.exe:BitTorrent "{B9E89948-C54B-4B85-9B4C-E7BDF8062A20}"= TCP:d:\bittorrent\bittorrent.exe:BitTorrent "TCP Query User{DC907F5F-AF2F-41A5-B7C1-7BE807577058}c:\\program files\\rhapsody\\rhapsody.exe"= UDP:c:\program files\rhapsody\rhapsody.exe:RealNetworks Rhapsody "UDP Query User{4CA96B6E-6FB2-4697-A7B6-DE5FB2E9CF79}c:\\program files\\rhapsody\\rhapsody.exe"= TCP:c:\program files\rhapsody\rhapsody.exe:RealNetworks Rhapsody "TCP Query User{D7780A0A-2D27-48FC-9357-358FCA8EBE96}c:\\program files\\cambridgesoft\\chemoffice2008\\chem3d\\chem3d.exe"= UDP:c:\program files\cambridgesoft\chemoffice2008\chem3d\chem3d.exe:ChemBio3D Ultra 11.0.1 "UDP Query User{3DF3FFC7-D459-4FF2-A5B8-9D1C550CDEE4}c:\\program files\\cambridgesoft\\chemoffice2008\\chem3d\\chem3d.exe"= TCP:c:\program files\cambridgesoft\chemoffice2008\chem3d\chem3d.exe:ChemBio3D Ultra 11.0.1 "TCP Query User{8E36830A-5984-4DB2-95F6-52B564945646}c:\\program files\\cambridgesoft\\chemoffice2008\\chemdraw\\chemdraw.exe"= UDP:c:\program files\cambridgesoft\chemoffice2008\chemdraw\chemdraw.exe:ChemBioDraw Ultra 11.0.1 "UDP Query User{FA2D4C84-F53D-4E86-A945-7AE34D8A145C}c:\\program files\\cambridgesoft\\chemoffice2008\\chemdraw\\chemdraw.exe"= TCP:c:\program files\cambridgesoft\chemoffice2008\chemdraw\chemdraw.exe:ChemBioDraw Ultra 11.0.1 "TCP Query User{A3A2F845-DFAA-4B19-8669-8D51FC3827F0}c:\\program files\\cambridgesoft\\chemoffice2008\\chem3d\\chem3d.exe"= UDP:c:\program files\cambridgesoft\chemoffice2008\chem3d\chem3d.exe:ChemBio3D Ultra 11.0.1 "UDP Query User{01868467-4557-4149-8A5F-CB1CC2181D19}c:\\program files\\cambridgesoft\\chemoffice2008\\chem3d\\chem3d.exe"= TCP:c:\program files\cambridgesoft\chemoffice2008\chem3d\chem3d.exe:ChemBio3D Ultra 11.0.1 "{46016AC4-9D05-4E0F-9D2D-EFCC56D59EC0}"= Disabled:UDP:c:\program files\Common Files\AOL\Loader\aolload.exe:AOL Loader "{D918C5DD-AADE-4A53-BD22-A09A4B0FFCB6}"= Disabled:TCP:c:\program files\Common Files\AOL\Loader\aolload.exe:AOL Loader "{62C36177-5BA7-4755-AFAA-1793BA53A8AC}"= UDP:c:\program files\Lavasoft\Ad-Aware\Ad-Aware.exe:Ad-Aware "{F14F7880-473D-4ADE-907C-477B87D86C89}"= TCP:c:\program files\Lavasoft\Ad-Aware\Ad-Aware.exe:Ad-Aware "{F81E8F30-7595-471A-A41C-1F3554F59D53}"= c:\program files\AVG\AVG8\avgupd.exe:avgupd.exe "{5D80DF93-0883-40B8-AF75-7E8920CAB823}"= c:\program files\AVG\AVG8\avgnsx.exe:avgnsx.exe [HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile] "EnableFirewall"= 0 (0x0) "DefaultOutboundAction"= 0 (0x0) "DefaultInboundAction"= 1 (0x1) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile] "EnableFirewall"= 0 (0x0) "DefaultOutboundAction"= 0 (0x0) "DefaultInboundAction"= 1 (0x1) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile\AuthorizedApplications\List] "c:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe"= c:\program files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink "d:\\BitTorrent\\bittorrent.exe"= d:\bittorrent\bittorrent.exe:*:Enabled:BitTorrent R0 Lbd;Lbd;c:\windows\System32\drivers\Lbd.sys [2009-03-23 64160] R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\System32\drivers\avgldx86.sys [2009-03-22 325640] R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\System32\drivers\avgtdix.sys [2009-03-22 107912] R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2009-03-22 298264] R2 MSSQL$CSSQL05;SQL Server (CSSQL05);c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2008-11-24 29263712] R3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;c:\windows\System32\drivers\ATSwpWDF.sys [2008-10-02 482176] R3 NETw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\System32\drivers\NETw5v32.sys [2008-11-17 3668480] S3 HCW85BDA;Hauppauge WinTV 885 Video Capture;c:\windows\System32\drivers\HCW85BDA.sys [2008-06-02 968832] S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2009-03-09 951632] --- Other Services/Drivers In Memory --- *Deregistered* - CO_Mon *Deregistered* - SymEvent [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] bthsvcsREG_MULTI_SZ BthServ [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ac93ab1f-3b4a-11dd-8138-89ef840a8b75}] \shell\AutoRun\command - .\Encryption Tool\MaxtorEncryption.exe [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{7070D8E0-650A-46b3-B03C-9497582E6A74}] %SystemRoot%\system32\soundschemes.exe /AddRegistration [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{B3688A53-AB2A-4b1d-8CEF-8F93D8C51C24}] %SystemRoot%\system32\soundschemes2.exe /AddRegistration . Contents of the 'Scheduled Tasks' folder 2009-03-24 c:\windows\Tasks\Ad-Aware Update (Weekly).job - c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-03-09 15:06] . - - - - ORPHANS REMOVED - - - - HKLM-Run-HotSync - c:\program files\PalmSource\Desktop\HotSync.exe HKLM-Run-Virtual PDF Printer - c:\program files\Virtual PDF Printer\VirtualPDFPrinter.exe MSConfigStartUp-HPAdvisor - c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe MSConfigStartUp-hpWirelessAssistant - c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe MSConfigStartUp-QPService - c:\program files\HP\QuickPlay\QPService.exe MSConfigStartUp-WAWifiMessage - c:\program files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe . ------- Supplementary Scan ------- . uStart Page = hxxp://www.google.com/ mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000 IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm Trusted Zone: real.com\rhap-app-4-0 Trusted Zone: real.com\rhapreg FF - ProfilePath - c:\users\Sam Hern\AppData\Roaming\Mozilla\Firefox\Profiles\ute3ick1.default\ FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll FF - plugin: c:\program files\CambridgeSoft\ChemOffice2008\Chem3D\npChem3DPlugin.dll FF - plugin: c:\program files\CambridgeSoft\ChemOffice2008\ChemDraw\NPCDP32.DLL FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll FF - plugin: c:\program files\Mozilla Firefox\plugins\npbittorrent.dll FF - plugin: c:\program files\VistaCodecPack\rm\browser\plugins\nppl3260.dll FF - plugin: c:\program files\VistaCodecPack\rm\browser\plugins\nprpjplug.dll FF - plugin: c:\users\Sam Hern\AppData\Local\Google\Update\1.2.121.17\npGoogleOneClick.dll FF - plugin: c:\users\Sam Hern\Program Files\DNA\plugins\npbtdna.dll FF - plugin: d:\palm\PACKAG~1\NPInstal.dll ---- FIREFOX POLICIES ---- FF - user.js: yahoo.homepage.dontask - true. ************************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-03-26 16:31:22 Windows 6.0.6001 Service Pack 1 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . --------------------- DLLs Loaded Under Running Processes --------------------- - - - - - - - > 'lsass.exe'(768) c:\windows\system32\DPPWDFLT.dll . ------------------------ Other Running Processes ------------------------ . c:\windows\System32\nvvsvc.exe c:\windows\System32\audiodg.exe c:\program files\DigitalPersona\Bin\DpHostW.exe c:\program files\Intel\Intel Matrix Storage Manager\IAANTmon.exe c:\program files\Maxtor\Sync\SyncServices.exe c:\program files\CyberLink\Shared Files\RichVideo.exe c:\program files\Microsoft SQL Server\90\Shared\sqlbrowser.exe c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe c:\program files\AVG\AVG8\avgrsx.exe c:\program files\AVG\AVG8\avgnsx.exe c:\program files\Hewlett-Packard\Shared\hpqWmiEx.exe c:\windows\System32\rundll32.exe c:\windows\System32\rundll32.exe c:\program files\AVG\AVG8\avgtray.exe c:\windows\ehome\ehmsas.exe c:\program files\Hewlett-Packard\HP Health Check\HPHC_Service.exe c:\program files\Synaptics\SynTP\SynTPHelper.exe c:\windows\System32\wbem\WMIADAP.exe . ************************************************************************** . Completion time: 2009-03-26 16:35:30 - machine was rebooted ComboFix-quarantined-files.txt 2009-03-26 20:35:27 Pre-Run: 47,323,611,136 bytes free Post-Run: 47,615,905,792 bytes free 308--- E O F ---2009-03-19 18:54:54 To completely remove Norton/Symantec go to add remove programs and uninstall anything with Norton, Symantec or Live Update in the name. Download the Norton Removal Tool (SymNRT) to your Desktop. Once downloaded please close ALL open browsers, also save any work because this may require a restart.
---------- Download Malwarebytes' Anti-Malware (MBAM)
Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. ---------- How is the computer running now?All of the problems seem to be fixed. I did the Malwarebyte's scan as well as a Lavasoft scan. There were two tracking cookies which I deleted, but that was it. The firewall stays on when I turn on the computer and I am not redirected to other sites when I am on Google. THANK you so much for your help! Malwarebytes' Anti-Malware 1.34 Database version: 1904 Windows 6.0.6001 Service Pack 1 3/26/2009 5:55:37 PM mbam-log-2009-03-26 (17-55-37).txt Scan type: Quick Scan Objects scanned: 67580 Time elapsed: 2 minute(s), 30 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) Final steps. Let me know if you have any questions. .
. The above procedure will:
---------- Use the Secunia Software Inspector to check for out of date software.
---------- Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity THEFT, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.OK, I updated my computer also. Thanks again for all of your help. I really APPRECIATE it.Your welcome. Safe surfing... |
|