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Answer» Credit card company called and said there was suspicious activity on my card. And yes there were charges that did not belong to me. I know that with all of the electronic RECORDS and data bases that my card account was not necessarily stolen from my computer but could have been accessed from anywhere the card number flows through. Having said that could someone please check the my logs and let me know if there is anything on my computer that should not be there?
My computer info:
Windows XP Home Edition Version 2002 Service Pack 3
HP Pavilion Pentium 4 3.00 GHz 3.11 GB RAM
Thanks in advance
SAS Log:
SUPERAntiSpyware Scan Log http://www.superantispyware.com
Generated 02/12/2011 at 10:01 PM
Application Version : 4.48.1000
Core Rules Database Version : 6387 Trace Rules Database Version: 4199
Scan type : Quick Scan Total Scan TIME : 00:22:05
Memory items scanned : 462 Memory threats detected : 0 Registry items scanned : 1391 Registry threats detected : 0 File items scanned : 35202 File threats detected : 6
Adware.Tracking Cookie ad.yieldmanager.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\gvl4dpcz.default\cookies.sqlite ] ad.yieldmanager.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\gvl4dpcz.default\cookies.sqlite ] ad.yieldmanager.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\gvl4dpcz.default\cookies.sqlite ] ad.yieldmanager.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\gvl4dpcz.default\cookies.sqlite ] ad.yieldmanager.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\gvl4dpcz.default\cookies.sqlite ] .content.yieldmanager.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\gvl4dpcz.default\cookies.sqlite ]
MBAM Log:
Malwarebytes' Anti-Malware 1.50.1.1100 www.malwarebytes.org
Database version: 5751
Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702
2/12/2011 9:33:53 PM mbam-log-2011-02-12 (21-33-53).txt
Scan type: Quick scan Objects scanned: 163962 Time elapsed: 4 minute(s), 13 second(s)
Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 FOLDERS Infected: 0 Files Infected: 0
Memory Processes Infected: (No malicious items detected)
Memory Modules Infected: (No malicious items detected)
Registry Keys Infected: (No malicious items detected)
Registry Values Infected: (No malicious items detected)
Registry Data Items Infected: (No malicious items detected)
Folders Infected: (No malicious items detected)
Files Infected: (No malicious items detected)
HJT Log:
Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 10:40:44 PM, on 2/12/2011 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal
Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Alwil Software\Avast5\AvastSvc.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe C:\Program Files\COMODO\COMODO Internet Security\cfp.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\JAVA\jre6\bin\jqs.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\SearchIndexer.exe C:\WINDOWS\system32\SearchProtocolHost.exe C:\WINDOWS\system32\SearchProtocolHost.exe C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.my.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\YTSingleInstance.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: *.intuit.com O15 - Trusted Zone: http://ezproxy.nwtc.edu O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (FACEBOOK Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab O16 - DPF: {2EDF75C0-5ABD-49f9-BAB6-220476A32034} (System Requirements Lab) - http://intel-drv-cdn.systemrequirementslab.com/multi/bin/sysreqlab_srlx.cab O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper200711281.dll O16 - DPF: {40F576AD-8680-4F9E-9490-99D069CD665F} (System Requirements Lab Class) - http://srtest-cdn.systemrequirementslab.com.s3.amazonaws.com/bin/sysreqlabdetect.cab O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab O16 - DPF: {7CCAD6DD-DD0B-440B-91FF-7670F5AADC21} - http://aolsvc.aol.com/onlinegames/free-trial-mystery-solitaire-secret-island/SpinTopGamesLauncher.cab O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab O16 - DPF: {B516CA4E-A5BA-405C-AFCF-A97F08CC7429} (GoBit Games Player) - http://www.shockwave.com/content/burgershop/sis/GoBitGamesPlayer_v5.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab55579.cab O16 - DPF: {DC75FEF6-165D-4D25-A518-C8C4BDA7BAA6} - http://aolsvc.aol.com/onlinegames/dinerdash/DinerDash.1.0.0.93.cab O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
-- End of file - 8986 bytes
You need to talk to you credit card company. The only threats were tracking cookies.
Quote Tracking cookies do NOT steal passwords or your fianicial data.
It is unlikely they got it off your computer with only a tracking cookie
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