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| 1. | Solve : Have a question with cpu going black the blue screen? | 
| Answer» My nieces  CPU , she thinks she got a virus. She uses AVG. Here what her CPU is doing. When she turns it on it loads up to her desktop then shuts down. I had her try it in safe mode and it does the same thing. She TOOK it to a COMP place and they said they would have to get her save pics...etc..off then put a new OS back on it. What I was wondering is how can you get her pics and etc off if you can't get the comp to boot up and stay on. If I vcan get here stuff off of the comp I can put a OS back on it. She is running WinXP.. Thanks..this is my first message on this Cpu forum, hope I put this in the right place Welcome to CH. | |