InterviewSolution
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Solve : Help get all of "security tool" from computer.? |
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Answer» Yesterday I saw the yellow shield in the bottom corner telling me updates for Windows were available. So, before bed I clicked install updates and shut down. After it became apparent something was wrong I searched for solutions and finally USED Malwarebytes' AntiMalware-which seemed to fix everything. But, I'm on here because there's still a red shield in the corner of my screen that I don't think should be there. When I move my mouse over the shield it reads "Windows security alerts." Other then that being there everything seems to be WORKING great. These are my logs:
---------- Download Disable/Remove Windows Messenger to the desktop to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups. Unzip the file on the desktop. Open the MessengerDisable.exe and choose the bottom box - Uninstall Windows Messenger and click Apply. Exit out of MessengerDisable then delete the two files that were put on the desktop. ---------- If you already have ComboFix be sure to delete it and download a new copy. Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop. Link #1 Link #2 **Note: It is important that it is saved directly to your Desktop DO NOT run it yet! Note: the below instructions were created specifically for this user. If you are not this user, DO NOT follow these directions as they could damage the workings of your system Delete these files/folders, as follows: 1. Go to Start > Run > type Notepad.exe and click OK to open Notepad. It must be Notepad, not Wordpad. 2. Copy the text in the below code box by highlighting all the text and pressing Ctrl+C Code: [Select]KillAll:: DDS:: TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File uRun: [msctrlp.exe] c:\documents and settings\sharyn\application data\msa\msctrlp.exe Folder:: c:\documents and settings\sharyn\application data\msa 3. Go to the Notepad window and click Edit > Paste 4. Then click File > Save 5. Name the file CFScript.txt - Save the file to your Desktop 6. Then drag the CFScript (hold the left mouse button while dragging the file) and drop it (release the left mouse button) into ComboFix.exe as you see in the screenshot below. Important: Perform this instruction carefully! ComboFix will begin to execute, just follow the prompts. After reboot (in CASE it asks to reboot), it will produce a log for you. Post that log (Combofix.txt) in your next reply. Note: Do not mouseclick ComboFix's window while it is running. That may cause your system to freezeI could not remove •Java 2 Runtime Environment, SE v1.4.2_03. I get messages saying SOMETHINGS not available. I tried to attached a screen shot of the dialogue boxes but the files were too big. The other two removed no problem. I did the messenger thing and have downloaded Combofix with running.Delete An Uninstall Entry
[Saving space, attachment deleted by admin]Is there a reason you aren't running an antivirus?I had McAfee when I got the computer but let it expire. Actually, when this started it was the biggest problem I've ever had. Couldn't use control panel and stuff like that. To answer your question-I don't have a specific reason. If you would like to recommend one I'll take your advice. Download the McAfee Consumer Product Removal Tool to your Desktop. Using McAfee Consumer Product Removal tool: * Double click the MCPR.exe * A Command Line window will be displayed, and then close automatically. * Wait for a second Command Line window to be displayed. Note: Do not double-click MCPR.exe again, you may have to wait up to 1 minute for the next window to appear. * After the second window appears, the program will begin the cleanup. * Observe the installation, which could take several minutes. The following message will be displayed in the Command Line window: The machine must reboot to complete the un-installation. Reboot now? [y.n] * Press Y on the keyboard. * Wait for the computer to restart. * All McAfee products are now removed from your computer. ---------- All of these are free for life and both very reliable. Remember to only install one antivirus! 1) Avast! Home Edition 2) AVG Free Edition 3) Avira AntiVir Personal If you want a good free firewall. 1) Comodo (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any Ask.com options if you choose this one) 2) Online Armor 3) Sunbelt/Kerio ---------- Let me know when you get that done. . |
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