Solve : Help! My computer won't stop shutting down!?

1.	Solve : Help! My computer won't stop shutting down!?
Answer» I'm really frustrated and paniced because everytime I log into my computer, it automatically shuts down and I have no control over it. It won't let me log into safemode either. I'm pretty sure I have a virus problem because I had seen fake anti-viral pop-ups before it started dying. I can't run an anti-virus scan because it only lasts about 5 seconds before shutting down. My computer simply shuts down, it isn't sudden, it seems like I shut it down but I didn't. I don't think it's an OVERHEATING problem because if I don't log in, it can go for hours and usually if it overheats it shuts down suddenly. Can anyone help me?Have you moved or bumped the case leading up to this problem?.....Open the case and visually check that the fans are clean and working when you turn on the power. Is the heat sink on the processor firmly and EVENLY seated on the motherboard? Unplug your PC from the wall before entering the case......Touch the metal case to dissipate static before you touch any component....Try remove and reseat your ram....Shutdowns are usually caused by heat issues, power issues or malware issues. Are you getting a beep at post? Could you also post your computers specs........age etc.I run a dell Windows XP. I don't KNOW exactly how old it is because it BELONGED to someone else before me. I've had it for 4 years.Quote from: Karnac on August 02, 2009, 06:46:46 AM Have you moved or bumped the case leading up to this problem? Is the heat sink on the processor firmly and evenly seated on the motherboard? Are you getting a beep at post? I've bumped the computer many times leading up to this and I've never had a problem. I'm in the process of cleaning it to see if that helps. I let it rest the entire night to let it cool down, but when I restarted it, it shutdown on me again. Also, it doesn't simply shut it down, it restarts it. I've also noticed that my on-access antivirus program has been disabled when I have never disabled it.If you're running over 4+ years with the same power supply there's a possibility that could be the problem......can you borrow one and swap it in and then at least we can eliminate it as a cause....It's possible there's a malware related issue as well but you have to be able to stay on long enough to run a couple of scans.

Answer»

I'm really frustrated and paniced because everytime I log into my computer, it automatically shuts down and I have no control over it. It won't let me log into safemode either. I'm pretty sure I have a virus problem because I had seen fake anti-viral pop-ups before it started dying. I can't run an anti-virus scan because it only lasts about 5 seconds before shutting down. My computer simply shuts down, it isn't sudden, it seems like I shut it down but I didn't. I don't think it's an OVERHEATING problem because if I don't log in, it can go for hours and usually if it overheats it shuts down suddenly.

Can anyone help me?Have you moved or bumped the case leading up to this problem?.....Open the case and visually check that the fans are clean and working when you turn on the power. Is the heat sink on the processor firmly and EVENLY seated on the motherboard? Unplug your PC from the wall before entering the case......Touch the metal case to dissipate static before you touch any component....Try remove and reseat your ram....Shutdowns are usually caused by heat issues, power issues or malware issues. Are you getting a beep at post?

Could you also post your computers specs........age etc.I run a dell Windows XP. I don't KNOW exactly how old it is because it BELONGED to someone else before me. I've had it for 4 years.Quote from: Karnac on August 02, 2009, 06:46:46 AM

Have you moved or bumped the case leading up to this problem?
Is the heat sink on the processor firmly and evenly seated on the motherboard?
Are you getting a beep at post?

I've bumped the computer many times leading up to this and I've never had a problem. I'm in the process of cleaning it to see if that helps. I let it rest the entire night to let it cool down, but when I restarted it, it shutdown on me again. Also, it doesn't simply shut it down, it restarts it. I've also noticed that my on-access antivirus program has been disabled when I have never disabled it.If you're running over 4+ years with the same power supply there's a possibility that could be the problem......can you borrow one and swap it in and then at least we can eliminate it as a cause....It's possible there's a malware related issue as well but you have to be able to stay on long enough to run a couple of scans.

Solve : Help! My computer won't stop shutting down!?

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