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Answer» Hello everyone! If anyone could help me I'd really appreciate it.
Problem: Computer has slowed tremediously.
Solutions i've tried: Avg-Antispyware, Avg-Antivirus, Ad-Adware SE Personal, Trojan Hunter, Spybot Search and Destroy, V-cleaner, Find Junk Files software. As far as the system itself i've defrag, disk-cleanup, delete cookies, delete history, delete temporary files under internet options.
The harddrive is fine and I'm seriously at a loss. I downloaded hijackthis but I don't know what to delete if anyone could tell me possibly what to delete i'd appreciate it.
Specs of Computer
Dell Pentium 4 Windows XP Home Edition 256 Ram 1.79 GHz
Logfile of HijackThis v1.99.1 Scan saved at 6:14:44 PM, on 2/28/2007 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet EXPLORER v6.00 (6.00.2600.0000)
Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Dell\Support\Alert\bin\DAMon.exe C:\WINDOWS\System32\LXSUPMON.EXE C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\TrojanHunter 4.6\THGuard.exe C:\WINDOWS\System32\devldr32.exe C:\WINDOWS\System32\ctfmon.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\Program Files\WinZip\WZQKPICK.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe C:\WINDOWS\System32\tcpsvcs.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Don Nichols\My Documents\Unzipped\hijackthis_199\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sb/*http://www.yahoo.com/search/ie.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sp/*http://www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = actsvr.comcastonline.com:8100 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = cdn R3 - Default URLSearchHook is missing O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SideStep Browser Helper - {08351227-6472-43BD-8A40-D9221FF1C4CE} - C:\WINDOWS\Downloaded Program Files\SbCIe027.dll O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - C:\Program Files\Need2Find\bar\1.bin\ND2FNBAR.DLL (file missing) O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [expcat] C:\WINDOWS\Speech\expcat.exe O4 - HKLM\..\Run: [*runole] C:\WINDOWS\msagent\runole.exe O4 - HKLM\..\Run: [*crnut] C:\WINDOWS\Tasks\crnut.exe O4 - HKLM\..\Run: [*utilcom] C:\WINDOWS\Tasks\utilcom.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe O4 - HKLM\..\Run: [7b8b] C:\WINDOWS\onoptca.exe O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN O4 - HKLM\..\Run: [7b8—?¿L+ú\mú"À‰üžigC:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\onoptca.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe O4 - HKLM\..\Run: [YdcvyxCM] C:\WINDOWS\xsbmf.exe O4 - HKLM\..\Run: [Fast start] C:\WINDOWS\system32\ntnut.exe home O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [Bart Station] C:\Program Files\ISP50\BIN\PPCOLink -STATION O4 - HKLM\..\Run: [DxDialog] C:\WINDOWS\System32\dxdlg32.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.Unfortunately, I'm only just STARTING to learn this stuff, so I can't tell you too much because I'd hate to accidentally have you remove the wrong thing. What I can tell you, however, is that the guys here will need your complete log. Messages a 5500 character maximum, so you'll have to use multiple posts. The log should go all the way down to 023.
Just from a quick glance of what you posted, I can see that you have at least the Trojan.ISTsvc and Troj/VB-CXT trojans (probably more). So, while you wait for the experts to come along, I WOULD advise updating your protection.It also looks like you need to update your Java (I actually need to get the latest update now that I think about it). And I'm wondering...why don't you have the Windows XP Service Pack 2 installed? Both of these things can help with your protection.O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [winxpdll32.exe] C:\WINDOWS\System32\winxpdll32.exe O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE" O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Get It With Kontiki - res://C:\Program Files\Kontiki\bin\bh304181.dll/201 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\Downloaded Program Files\SbCIe027.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O15 - Trusted Zone: *.crazywinnings.com (HKLM) O15 - Trusted Zone: *.iframedollars.biz (HKLM) O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone O15 - ProtocolDefaults: 'https' protocol is in Trusted Zone, should be Internet Zone O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone (HKLM) O15 - ProtocolDefaults: 'https' protocol is in Trusted Zone, should be Internet Zone (HKLM) O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {C72242D0-3AB5-453D-842C-8A3C9AC0838D} - http://download.sidestep.com/get/k00719/sb027.cab O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE O23 - Service: JFWService - FREEDOM Scientific BLV Group, LLC. - C:\JAWS402\jfw.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: Server Advance (ServerAC) - Unknown owner - C:\WINDOWS\System32\Security.exe (file missing)
Quote ....I'm wondering...why don't you have the Windows XP Service Pack 2 installed? Both of these things can help with your protection. Well spotted, CBMatt, BUT there is one big problem.
NEVER install SP2 on a machine which is, or may be, infected with malware. It will heap trouble on trouble.
First, evonna_21, you MUST install SP1a. Get it here ....
http://www.microsoft.com/windowsxp/downloads/updates/sp1/default.mspx
THEN rescan with HJT and post a fresh log for review.
OJThanks for everyone's advice I installed service pack 1 computer went dead. uninstalled computer still slow.Do you still have your Dell WIndows CD?Hey, Im pretty new at this too as you can probably tell but, maybe your over thinking the problem. It could be fairly simple. I dont know if this will help you at all but anytime my laptop starts to slow down, I look at my desktop. I always make sure its fairly clean. I only have a few things on my desktop. So why dontyou try getting rid of some of the stuff on there and see if that helps.
Hope this helps, -Melissa-evonna_21 .... I don't know what has been going wrong for you. SP1 and SP1a wouldn't cause this problem on their own. I can only guess there is a bigger problem. If you CARRY on browsing the web on this computer without Service Packs your machine will be a magnet to malware. All sorts of nasties will get in.
Follow GX1_Man's advice. Do you have that disk?
If not ... please keep the computer OFFLINE, rescan with HJT and post a fresh log (using a different computer, obviously). I'll see what can be done to try and fix the computer without Service Packs.
OJ
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