1.

Solve : Help with Viruses, logs attached?

Answer»

I know that my computer has viruses, but I don't know how to remove them.

When running CCleaner.com the first time the following message popped up:

Debug Assertion Failed!
Program: C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
File: c:\program files\microsoft visual studio.net 2003\vc7\atlmfc\include\atlfile.h
Line: 188
Expression: m_h!=0

Not sure if that is of any help. That appeared the first time I ran CCleaner.com

My Symantec Antivirus has quarantined a number of items, but they all seem to keep coming back with each scan.

I have attached three log files. Let more know what else you might need.

[Saving space - attachment deleted by admin]Download FixWareout by LonnyRJonesfrom from one of the two below links and save it to your Desktop.

  • Run Fixwareout.
  • Click Next
  • then Install
  • Make sure Run fixit is checked
  • Click Finish.
  • The fix will begin; follow the prompts.
  • You will be asked to reboot your computer; please do so.
  • Your system may take longer than usual to load; this is normal.
When you run Fixwareout, just follow the prompts, you will need to restart when prompted.

After rebooting (restart) back into normal boot mode. Make sure you have all web browsers closed.
  • Go into Control Panel > Network Connections.
  • Right click on your connection
  • and click Properties.
  • On the Properties page, highlight Internet Protocol(TCP/IP)
  • Click Properties. This will bring up another page.
  • Select Obtain DNS Server Automatically.
  • Click the OK button. The page will close.
  • Press OK on the page in front of you.
  • Restart the computer.
  • Reconnect to the Internet using Internet Explorer.
  • Add the log from Fixwareout in your next reply.
  • It will be located at c:\fixwareout\report.txt
Go to Start > Run and type in cmd
Click OK.
This will open a command prompt.
Type or copy and paste the following line in the command window:

ipconfig /flushdns

Hit Enter.
Exit the command window.

Restart your computer.

Please post the contents of the logfile C:\fixwareout\report.txt, along with a new HijackThis log.

----------

Is totalinternet.snap.com set as a homepage?

Here they are.

Username "     " - n 09/28/08  9:17:36 [Fixwareout edited 9/01/2007]

~~~~~ Prerun check

HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{4E2A1DC8-EE09-402A-A2BA-BFF93C6FD1A7}
"nameserver"="194.54.90.226" HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{774C0923-518F-45BA-A934-E7BED649E474}
"nameserver"="194.54.90.226"
Successfully flushed the DNS Resolver Cache.


System was rebooted successfully.
 
~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"=""
....
....
~~~~~ Misc files.
....
~~~~~ Checking for older varients.
....

~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="\"C:\\Program Files\\Analog Devices\\SoundMAX\\SMax4PNP.exe\""
"SoundMAX"="\"C:\\Program Files\\Analog Devices\\SoundMAX\\Smax4.exe\" /tray"
"AGRSMMSG"="AGRSMMSG.exe"
"Apoint"="\"C:\\Program Files\\Apoint2K\\Apoint.exe\""
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.6.0_07\\bin\\jusched.exe\""
"hpWirelessAssistant"="\"C:\\Program Files\\hpq\\HP Wireless Assistant\\HP Wireless Assistant.exe\""
"HP Software Update"="C:\\Program Files\\Hp\\HP Software Update\\HPWuSchd2.exe"
"LSBWatcher"="c:\\hp\\drivers\\hplsbwatcher\\lsburnwatcher.exe"
"eabconfg.cpl"="\"C:\\Program Files\\HPQ\\Quick Launch Buttons\\EabServr.exe\" /Start"
"Cpqset"="C:\\Program Files\\HPQ\\Default Settings\\cpqset.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"vptray"="C:\\PROGRA~1\\SYMANT~1\\VPTray.exe"
"Adobe Photo Downloader"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.2\\Apps\\apdproxy.exe\""
"Adobe Reader Speed Launcher"="\"C:\\Program Files\\Adobe\\Reader 8.0\\Reader\\Reader_sl.exe\""
"Windows Defender"="\"C:\\Program Files\\Windows Defender\\MSASCui.exe\" -hide"
"QUICKTIME Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\"  -osboot"
"WD Button Manager"="WDBtnMgr.exe"
"KernelFaultCheck"=hex(2):25,73,79,73,74,65,6d,72,6f,6f,74,25,5c,73,79,73,74,\
65,6d,33,32,5c,64,75,6d,70,72,65,70,20,30,20,2d,6b,00

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"Uniblue RegistryBooster 2"="C:\\Program Files\\Uniblue\\RegistryBooster 2\\RegistryBooster.exe /S"
....
Hosts file was reset, If you use a custom hosts file please replace it...
~~~~~ End report ~~~~~



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:44:54 AM, on 9/28/08
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\Sniper.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://totalinternet.snap.com:8005/channel/search/0,11,totalinternet-0,00.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.centurytel.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by CenturyTel
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe"
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint2K\Apoint.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] "C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [eabconfg.cpl] "C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: WD Anywhere Backup Launcher.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=laptop
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {40F8967E-34A6-474A-837A-CEC1E7DAC54C} (QuickBooks Online Edition UTILITIES Class v9) - https://accounting.quickbooks.com/c9/v15.585/qboax9.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1161231099046
O16 - DPF: {8CE3BAE6-AB66-40B6-9019-41E5282FF1E2} (QuickBooks Online Edition Utilities Class v8) - https://accounting.quickbooks.com/c1/v14.186/qboax8.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://www.arkansashighways.com/road/acgm.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 12304 bytes
Looks much better.

Run this online scan. Requires Internet Explorer

Use the ESET Nod32 Online Scanner

1. Check the box next to YES, I accept the Terms of Use.
2. Click Start
3. When asked, allow the activex control to install
4. Click Start
5. Make sure that the option Remove found threats and the option Scan unwanted applications is check marked.
6. Click Scan
7. Wait for the scan to finish
8. Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
9. Add the C:\Program Files\EsetOnlineScanner\log.txt log into your next reply.Sorry it took so long. Here is the EsetOnlineScanner log.

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3478 (20080928)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=de7fe6ec394aca46986729169f7aaee8
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2008-09-29 02:31:07
# local_time=2008-09-28 09:31:07 (-0600, Central Daylight Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 3
# scanned=294652
# found=0
# scan_time=3480Download OTCleanIt.exe and save it to your Desktop.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it yourself.
.
----------

Set a New Restore POINT to prevent possible reinfection from an old one
Setting a new restore point AFTER cleaning your system will enable your computer to roll-back to a clean working state if needed.
  • Go to Start > Programs > Accessories > System Tools and click System Restore
  • Choose the radio button marked Create a Restore Point on the first screen then click Next Give the Restore Point a name then click Create.
  • The new restore point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Next go to Start > Run and type Cleanmgr
  • Click OK
  • Click the More Options Tab.
  • Click Clean Up in the System Restore section to remove all previous restore points except the newly created clean one.
You can find instructions on how to enable and re-enable system restore here:

Windows XP System Restore Guide or Windows Vista System Restore Guide
.
----------

Use the Secunia Software Inspector to check for out of date software.
  • Click Start Now
  • Check the box next to Enable thorough system inspection.
  • Click Start
  • Allow the scan to finish and scroll down to see if any updates are needed.
  • Update anything listed.
.
----------

Go to Microsoft Windows Update and get all critical updates.

----------

Here are some great FREE tools to help you keep from getting infected again. These tools use little or no resources so won't slow down your PC.

Concerned about BROWSER Security? Consider using Mozilla Firefox 3.0 with Adblock Plus and NoScript

To prevent unknown applications from being installed on your computer install WinPatrol 2008
* Using Winpatrol to protect your computer from malicious software

I suggest using SiteAdvisor. SiteAdvisor rates SITES on business practices and spam. Safety ratings from McAfee SiteAdvisor are based on automated safety tests of Web sites.

SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.


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