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Solve : hidden trojan?

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I have XP and have reformatted the hard drive several times. The computer is protect with Norton. After a day or two the machine finds the trjan horse in a diffrent place each time and then cannot delete it and I can't delete it either. Help. Is it staying on the drive somewhere even though I am reformatting ? What do I do?Start hereII am reformatting again. Then I will run these programs and supply the logs. Thanks.I did EVERYTHING in the instructions. However Norton poped up that \system volume information\_restore\a0001389.exe was INFECTED with a trojan horse and it is unable to access the file. I have attached all my logs please reply.

[recovering space - attachment deleted by admin]Is someone gonna read my logs and advise me SOON?The logs look fine.

  • Go to Start > Programs > Accessories > System Tools and click System Restore
  • Choose the radio button marked Create a Restore Point on the first screen then click Next Give the Restore Point a name then click Create.
  • The new restore point will be stamped with the CURRENT date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Next go to Start > Run and type Cleanmgr
  • Click OK
  • Click the More Options Tab.
  • Click CLEAN Up in the System Restore section to remove all previous restore points except the newly created clean one.
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Now see if it is found in the Norton scan.

Go to Windows updates and get any of the needed updates.


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