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Solve : Hijacked cookies.sqlite in Thunderbird?

Answer»

I ran that scan, and it crashed again:

Problem signature:
Problem Event Name:BlueScreen
OS VERSION:6.1.7601.2.1.0.768.3
Locale ID:2057

Additional information about the problem:
BCCode:c5
BCP1:01220B00
BCP2:00000002
BCP3:00000000
BCP4:82D2571A
OS Version:6_1_7601
Service Pack:1_0
Product:768_1

Files that help describe the problem:
C:\Windows\Minidump\070111-16203-01.dmp
C:\Users\Stuart\AppData\Local\Temp\WER-35406-0.sysdata.xml

Read our PRIVACY statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Ok. Let's try something else.I'm not sure if it will work. It's an older program

Download MBRCheck to your desktop.

  • Double click MBRCheck.exe to run (Vista and Windows 7 users, right click and select Run as Administrator).
  • It will show a black screen with some data on it.
  • A report called MBRcheckxxxx.txt will be on your desktop
  • Open this report and post its content in your next reply.
.Hi again, before we go any further, my thanks for your continuing help. Without further ado, the MBRcheck log:

MBRCheck, version 1.2.3
(c) 2010, AD

Command-line:
Windows Version:Windows 7 Home Premium Edition
Windows Information:Service Pack 1 (build 7601), 32-bit
Base Board Manufacturer:MICRO-STAR INTERNATIONAL CO.,LTD
BIOS Manufacturer:American Megatrends Inc.
System Manufacturer:MICRO-STAR INTERNATIONAL CO.,LTD
System Product Name:MS-7360
Logical Drives Mask:0x00003c3d

Kernel Drivers (total 160):
0x82C42000 \SystemRoot\system32\ntoskrnl.exe
0x82C0B000 \SystemRoot\system32\halmacpi.dll
0x80BAF000 \SystemRoot\system32\kdcom.dll
0x89404000 \SystemRoot\system32\mcupdate_GenuineIntel.dll
0x89489000 \SystemRoot\system32\PSHED.dll
0x8949A000 \SystemRoot\system32\BOOTVID.dll
0x894A2000 \SystemRoot\system32\CLFS.SYS
0x894E4000 \SystemRoot\system32\CI.dll
0x8958F000 \SystemRoot\system32\drivers\Wdf01000.sys
0x89600000 \SystemRoot\system32\drivers\WDFLDR.SYS
0x8960E000 \SystemRoot\system32\drivers\ACPI.sys
0x89656000 \SystemRoot\system32\drivers\WMILIB.SYS
0x8965F000 \SystemRoot\system32\drivers\msisadrv.sys
0x89667000 \SystemRoot\system32\drivers\pci.sys
0x89691000 \SystemRoot\system32\drivers\vdrvroot.sys
0x8969C000 \SystemRoot\System32\drivers\partmgr.sys
0x896AD000 \SystemRoot\system32\drivers\volmgr.sys
0x896BD000 \SystemRoot\System32\drivers\volmgrx.sys
0x89708000 \SystemRoot\system32\drivers\pciide.sys
0x8970F000 \SystemRoot\system32\drivers\PCIIDEX.SYS
0x8971D000 \SystemRoot\System32\drivers\mountmgr.sys
0x89733000 \SystemRoot\system32\drivers\atapi.sys
0x8973C000 \SystemRoot\system32\drivers\ataport.SYS
0x8975F000 \SystemRoot\system32\drivers\amdxata.sys
0x89768000 \SystemRoot\system32\drivers\fltmgr.sys
0x8979C000 \SystemRoot\system32\drivers\fileinfo.sys
0x89833000 \SystemRoot\System32\Drivers\Ntfs.sys
0x89962000 \SystemRoot\System32\Drivers\msrpc.sys
0x8998D000 \SystemRoot\System32\Drivers\ksecdd.sys
0x899A0000 \SystemRoot\System32\Drivers\cng.sys
0x899FD000 \SystemRoot\System32\drivers\pcw.sys
0x89A0B000 \SystemRoot\system32\drivers\eufs.sys
0x89A14000 \SystemRoot\System32\Drivers\Fs_Rec.sys
0x89A1D000 \SystemRoot\system32\drivers\ndis.sys
0x89AD4000 \SystemRoot\system32\drivers\NETIO.SYS
0x89B12000 \SystemRoot\System32\Drivers\ksecpkg.sys
0x89C1B000 \SystemRoot\System32\drivers\tcpip.sys
0x89D65000 \SystemRoot\System32\drivers\fwpkclnt.sys
0x89D96000 \SystemRoot\system32\drivers\volsnap.sys
0x89DD5000 \SystemRoot\System32\Drivers\spldr.sys
0x89DDD000 \SystemRoot\System32\drivers\rdyboost.sys
0x89E0A000 \SystemRoot\System32\Drivers\mup.sys
0x89E1A000 \SystemRoot\System32\drivers\hwpolicy.sys
0x89E22000 \SystemRoot\System32\DRIVERS\fvevol.sys
0x89E54000 \SystemRoot\system32\drivers\eubakup.sys
0x89E5F000 \SystemRoot\system32\DRIVERS\disk.sys
0x89E70000 \SystemRoot\system32\DRIVERS\CLASSPNP.SYS
0x89EC7000 \SystemRoot\system32\drivers\cdrom.sys
0x89EE6000 \SystemRoot\System32\Drivers\aswSnx.SYS
0x89F56000 \SystemRoot\System32\Drivers\Null.SYS
0x89F5D000 \SystemRoot\System32\Drivers\Beep.SYS
0x89F64000 \SystemRoot\System32\drivers\vga.sys
0x89F70000 \SystemRoot\System32\drivers\VIDEOPRT.SYS
0x89F91000 \SystemRoot\System32\drivers\watchdog.sys
0x89F9E000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
0x89FA6000 \SystemRoot\system32\drivers\rdpencdd.sys
0x89FAE000 \SystemRoot\system32\drivers\rdprefmp.sys
0x89FB6000 \SystemRoot\System32\Drivers\Msfs.SYS
0x89FC1000 \SystemRoot\System32\Drivers\Npfs.SYS
0x89FCF000 \SystemRoot\system32\DRIVERS\tdx.sys
0x89FE6000 \SystemRoot\system32\DRIVERS\TDI.SYS
0x89FF2000 \SystemRoot\System32\Drivers\aswTdi.SYS
0x89B37000 \SystemRoot\System32\DRIVERS\netbt.sys
0x89B69000 \SystemRoot\system32\drivers\afd.sys
0x89C00000 \SystemRoot\System32\Drivers\aswRdr.SYS
0x89C05000 \SystemRoot\system32\DRIVERS\wfplwf.sys
0x89BC3000 \SystemRoot\system32\DRIVERS\pacer.sys
0x89C0C000 \SystemRoot\system32\DRIVERS\netbios.sys
0x89BE2000 \SystemRoot\system32\DRIVERS\serial.sys
0x89800000 \SystemRoot\system32\DRIVERS\wanarp.sys
0x89813000 \SystemRoot\system32\DRIVERS\VBoxUSBMon.sys
0x897AD000 \SystemRoot\system32\DRIVERS\VBoxDrv.sys
0x8981C000 \SystemRoot\system32\drivers\termdd.sys
0x897CA000 \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS
0x8C41E000 \SystemRoot\system32\DRIVERS\rdbss.sys
0x8C45F000 \SystemRoot\system32\drivers\nsiproxy.sys
0x8C469000 \SystemRoot\system32\drivers\mssmbios.sys
0x8C473000 \??\C:\Windows\system32\drivers\eudskacs.sys
0x8C47B000 \SystemRoot\System32\drivers\discache.sys
0x8C487000 \SystemRoot\System32\Drivers\dfsc.sys
0x8C49F000 \SystemRoot\system32\DRIVERS\blbdrive.sys
0x8C4AD000 \SystemRoot\System32\Drivers\aswSP.SYS
0x8C4F7000 \SystemRoot\system32\DRIVERS\tunnel.sys
0x8C518000 \SystemRoot\system32\DRIVERS\intelppm.sys
0x9142C000 \SystemRoot\system32\DRIVERS\nvlddmkm.sys
0x91E27000 \SystemRoot\System32\Drivers\nvBridge.kmd
0x91E29000 \SystemRoot\System32\drivers\dxgkrnl.sys
0x91EE0000 \SystemRoot\System32\drivers\dxgmms1.sys
0x91F19000 \SystemRoot\system32\drivers\usbuhci.sys
0x91F24000 \SystemRoot\system32\drivers\USBPORT.SYS
0x91F6F000 \SystemRoot\system32\drivers\usbehci.sys
0x91F7E000 \SystemRoot\system32\drivers\HDAudBus.sys
0x91F9D000 \SystemRoot\system32\DRIVERS\Rt86win7.sys
0x91FC2000 \SystemRoot\system32\DRIVERS\el90XND5.SYS
0x91FE8000 \SystemRoot\system32\DRIVERS\serenum.sys
0x91FF2000 \SystemRoot\system32\DRIVERS\fdc.sys
0x91400000 \SystemRoot\system32\drivers\i8042prt.sys
0x91418000 \SystemRoot\system32\drivers\kbdclass.sys
0x8C52A000 \SystemRoot\system32\drivers\mouclass.sys
0x8C537000 \SystemRoot\system32\drivers\CompositeBus.sys
0x8C544000 \SystemRoot\system32\DRIVERS\AgileVpn.sys
0x8C556000 \SystemRoot\system32\DRIVERS\HssDrv.sys
0x8C566000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
0x8C57E000 \SystemRoot\system32\DRIVERS\ndistapi.sys
0x8C589000 \SystemRoot\system32\DRIVERS\ndiswan.sys
0x8C5AB000 \SystemRoot\system32\DRIVERS\raspppoe.sys
0x8C5C3000 \SystemRoot\system32\DRIVERS\raspptp.sys
0x8C5DA000 \SystemRoot\system32\DRIVERS\rassstp.sys
0x91425000 \SystemRoot\system32\DRIVERS\taphss.sys
0x8C5F1000 \SystemRoot\system32\DRIVERS\VBoxNetFlt.sys
0x91FFD000 \SystemRoot\system32\drivers\swenum.sys
0x8C60B000 \SystemRoot\system32\drivers\ks.sys
0x8C63F000 \SystemRoot\system32\DRIVERS\EuDisk.sys
0x8C670000 \SystemRoot\system32\drivers\umbus.sys
0x8C67E000 \SystemRoot\system32\drivers\usbhub.sys
0x8C6C2000 \SystemRoot\system32\DRIVERS\flpydisk.sys
0x8C6CC000 \SystemRoot\System32\Drivers\NDProxy.SYS
0x8C6DD000 \SystemRoot\system32\drivers\HdAudio.sys
0x8C72D000 \SystemRoot\system32\drivers\portcls.sys
0x8C75C000 \SystemRoot\system32\drivers\drmk.sys
0x8C775000 \SystemRoot\system32\drivers\usbccgp.sys
0x8C78C000 \SystemRoot\system32\drivers\USBD.SYS
0x8C78E000 \SystemRoot\System32\Drivers\usbvideo.sys
0x8C7B2000 \SystemRoot\system32\drivers\usbaudio.sys
0x8C7C6000 \SystemRoot\system32\drivers\USBSTOR.SYS
0x8C7DD000 \SystemRoot\System32\Drivers\crashdmp.sys
0x8C7EA000 \SystemRoot\System32\Drivers\dump_dumpata.sys
0x8C7F5000 \SystemRoot\System32\Drivers\dump_atapi.sys
0x8C400000 \SystemRoot\System32\Drivers\dump_dumpfve.sys
0x92D00000 \SystemRoot\System32\win32k.sys
0x8C411000 \SystemRoot\System32\drivers\Dxapi.sys
0x89E95000 \SystemRoot\system32\DRIVERS\monitor.sys
0x92F60000 \SystemRoot\System32\TSDDD.dll
0x92F90000 \SystemRoot\System32\cdd.dll
0x89EA0000 \SystemRoot\system32\drivers\luafv.sys
0x9902E000 \??\C:\Windows\system32\drivers\aswMonFlt.sys
0x99066000 \SystemRoot\System32\Drivers\aswFsBlk.SYS
0x99069000 \SystemRoot\system32\drivers\WudfPf.sys
0x99083000 \SystemRoot\system32\DRIVERS\lltdio.sys
0x99093000 \SystemRoot\system32\DRIVERS\rspndr.sys
0x990A6000 \SystemRoot\system32\drivers\HTTP.sys
0x9912B000 \SystemRoot\system32\DRIVERS\bowser.sys
0x99144000 \SystemRoot\System32\drivers\mpsdrv.sys
0x99156000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
0x99179000 \SystemRoot\system32\DRIVERS\mrxsmb10.sys
0x991B4000 \SystemRoot\system32\DRIVERS\mrxsmb20.sys
0x991E7000 \SystemRoot\system32\drivers\peauth.sys
0x9927E000 \SystemRoot\System32\Drivers\secdrv.SYS
0x99288000 \SystemRoot\System32\DRIVERS\srvnet.sys
0x992A9000 \SystemRoot\System32\drivers\tcpipreg.sys
0x992B6000 \SystemRoot\System32\DRIVERS\srv2.sys
0x99306000 \SystemRoot\System32\DRIVERS\srv.sys
0x99358000 \SystemRoot\system32\DRIVERS\WUDFRd.sys
0x993E3000 \SystemRoot\system32\DRIVERS\asyncmac.sys
0x99000000 \SystemRoot\System32\Drivers\fastfat.SYS
0x99379000 \SystemRoot\system32\DRIVERS\cdfs.sys
0x77950000 \Windows\System32\ntdll.dll
0x47E60000 \Windows\System32\smss.exe
0x77B90000 \Windows\System32\apisetschema.dll
0x00D70000 \Windows\System32\autochk.exe

Processes (total 61):
0 System Idle Process
4 System
320 C:\Windows\System32\smss.exe
428 csrss.exe
484 C:\Windows\System32\wininit.exe
496 csrss.exe
536 C:\Windows\System32\services.exe
568 C:\Windows\System32\lsass.exe
576 C:\Windows\System32\lsm.exe
696 C:\Windows\System32\winlogon.exe
724 C:\Windows\System32\svchost.exe
808 C:\Windows\System32\nvvsvc.exe
848 C:\Windows\System32\svchost.exe
956 C:\Windows\System32\svchost.exe
988 C:\Windows\System32\svchost.exe
1020 C:\Windows\System32\svchost.exe
1156 C:\Windows\System32\svchost.exe
1216 C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
1240 C:\Windows\System32\nvvsvc.exe
1312 C:\Windows\System32\svchost.exe
1396 C:\Program Files\AVAST Software\Avast\AvastSvc.exe
1796 C:\Windows\System32\dwm.exe
1820 C:\Windows\explorer.exe
1984 C:\Windows\System32\spoolsv.exe
2016 C:\Windows\System32\svchost.exe
360 C:\Windows\System32\taskhost.exe
1016 C:\Program Files\a-squared Free\a2service.exe
1460 C:\Program Files\EASEUS\Todo Backup 2.0\bin\Agent.exe
660 C:\Program Files\Expat Shield\bin\openvpnas.exe
1784 C:\Program Files\Expat Shield\HssWPR\hsssrv.exe
2124 C:\Program Files\Expat Shield\bin\hsswd.exe
2156 C:\Program Files\MySQL\MySQL Server 5.0\bin\mysqld-nt.exe
2224 C:\Windows\System32\svchost.exe
2264 C:\Windows\System32\UAService7.exe
2664 C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
3004 WUDFHost.exe
3448 C:\Program Files\AVAST Software\Avast\AvastUI.exe
3456 C:\Program Files\Common Files\Java\Java Update\jusched.exe
3464 C:\Program Files\Windows Sidebar\sidebar.exe
3472 C:\Program Files\Skype\Phone\Skype.exe
3516 C:\Program Files\uTorrent\uTorrent.exe
3544 C:\Program Files\eMule\emule.exe
3748 C:\Windows\System32\SearchIndexer.exe
4048 C:\Program Files\Windows Media Player\wmpnetwk.exe
4084 C:\Windows\System32\svchost.exe
2788 C:\Windows\System32\svchost.exe
4484 C:\Program Files\Expat Shield\bin\openvpntray.exe
5240 C:\Windows\System32\svchost.exe
5864 C:\Windows\System32\svchost.exe
3668 C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
4412 C:\Windows\System32\audiodg.exe
5404 C:\Program Files\MediaMonkey\MediaMonkey.exe
5972 C:\Program Files\Windows Media Player\wmplayer.exe
5768 C:\Windows\System32\wuauclt.exe
4440 C:\Program Files\Mozilla Firefox\firefox.exe
4536 C:\Windows\System32\SearchProtocolHost.exe
6116 C:\Windows\System32\SearchFilterHost.exe
4140 C:\Windows\explorer.exe
5376 C:\Users\Stuart\Downloads\MBRCheck.exe
2928 C:\Windows\System32\conhost.exe
3276 C:\Windows\System32\dllhost.exe

\\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`06500000 (NTFS)
\\.\D: --> \\.\PhysicalDrive0 at offset 0x00000009`ca500000
\\.\E: --> \\.\PhysicalDrive0 at offset 0x0000000e`ac500000 (NTFS)

PhysicalDrive0 Model Number: ST3500418AS, Rev: CC35

Size Device Name MBR Status
--------------------------------------------
465 GB \\.\PhysicalDrive0 Windows 7 MBR code detected
SHA1: 4379A3D43019B46FA357F7DD6A53B45A3CA8FB7 9


Done!Those last scans were to check out the MBR which could have caused the problem with Kernal_Stack_Inpage_Error but it checked out ok. How's the computer RUNNING now?It's running, it does still freeze from time to time, but I can't spot a pattern as to why it's freezing - I could be using Skype, clicking on a Bookmark in Firefox, or MediaMonkey could be playing a song while I'm in the kitchen and the needle starting skipping, as it were. The only WAY out is Ctrl+Alt+Del and a bit of patience until it comes back.

I haven't dared to use Thunderbird all week, but I finally opened it this morning, downloaded my mail etc, and on closing it got a Calendar error (could not write to the calendar) which I've not seen before, so there may still be something lurking.

The alternative I guess is a hardware error, the PC's 3 years old, but the only indication I have of a failure is the on-board ethernet socket stopped working about 3 months ago, so I stuck a PCI card in and it's been fine since. Quote
I could be using Skype, clicking on a Bookmark in Firefox, or MediaMonkey could be playing a song while I'm in the kitchen and the needle starting skipping, as it were.
Did it just start doing that?

I don't see any infections on your computer so I have to surmise that it's a software or hardware problemNo, it was doing that before I started this thread, that was the freezing I was talking about in my first post.

Thank you SO much for your time and effort Dave, I'm gonna invest in a new mobo and perhaps reinstall 7, see if that irons out the creases. You're welcome. Sorry I couldn't be more helpful. I will lock this thread. If you need it re-opened, please send me a pm.Latest update, new motherboard and reinstalled W7 fresh and it's working fine. Obviously a hardware problem and not malware. Cheers!


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