InterviewSolution
Saved Bookmarks
InterviewSolution
| 1. |
Solve : HiJackThis log and virus and spyware help? |
|
Answer» I'm on my other computer which I never use, but my brother does, and he hardly knows how to turn a computer on, let alone keep it clean. So here I am, on it and it is not going as well as it should.
Now click Empty Selected When you get the Done Cleaning message, click OK Firefox users click Firefox on the menu bar Click on Select All, then click Empty Note: If you want to keep your saved PASSWORDS click No on the prompt. Opera users click Opera on the menu bar Click on Select All, then click Empty Note: If you want to keep your saved Passwords click No on the prompt Important: Restart the computer before continuing. Note that your system will run slower for a reboot or two after having used this tool so don't panic ---------- Delete temporary files Go to:
Check the boxes for:
---------- Now run a new HijackThis scan and post the new log.ok thx I'll try it my brother is being as stupid as a 3 year old on a sugar rush. (he needs to grow up) so this is going to be a lo0ng clean upLogfile of Trend Micro HijackThis v2.0.2 Scan saved at 6:38:28 PM, on 22/07/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Spyware Terminator\sp_rsser.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe C:\Program Files\HP\HP Software Update\HPwuSchd2.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\WINDOWS\RTHDCPL.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\wuauclt.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=63&bd=PAVILION&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_CA&c=63&bd=PAVILION&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_CA&c=63&bd=PAVILION&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_CA&c=63&bd=PAVILION&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_CA&c=63&bd=PAVILION&pf=desktop R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe" O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe" O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user') O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe -- End of file - 6535 bytes That took care of the two entries that might have caused problems. Set a New Restore Point to prevent possible reinfection from an old one Setting a new restore point AFTER cleaning your system will enable your computer to roll-back to a clean working state if needed.
You can find instructions on how to enable and re-enable system restore here: Windows XP System Restore Guide or Windows Vista System Restore Guide ---------- Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to infect your system. First install the new Sun Java Runtime Environment Be sure to close all browser windows before beginning the install. Remove the old version(s)
---------- Use the Kaspersky Online Scanner In Microsoft Windows Vista, you must open the Web browser using the Run as Administrator command.
There is no option to clean/disinfect, HOWEVER, we need to analyze the information on the report. To obtain the report: Click on: Save Report As
Copy and paste the Kaspersky Online Scanner Report in your next reply.okay, my brother settled dpwn so this might get easier.The Kaspersky scan will take a while, probably around an hour, so he can use the computer while it's running. Just be sure to get the log from it.well, he is playing his xbox 360, so is there anything else that needs done in the mean time?Nope. Kaspersky will let us know what to do next....if anything.alrighty then, thank you very much for your help, evilfantasyok the scan is finally done, but i don't know how ot save it. It says that there are no infections and no threats though.i got it to save! -------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER 7 REPORT Tuesday, July 22, 2008 Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Tuesday, July 22, 2008 23:34:08 Records in database: 987374 -------------------------------------------------------------------------------- Scan settings: Scan using the following database: extended Scan ARCHIVES: yes Scan mail databases: yes Scan area - My Computer: C:\ D:\ E:\ Scan statistics: Files scanned: 53253 Threat name: 0 Infected objects: 0 Suspicious objects: 0 Duration of the scan: 01:49:16 No malware has been detected. The scan area is clean. The selected area was scanned. Excellent! No malware. Use the Secunia Software Inspector to check for out of date software.
----- Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth. Use only trusted security software like the programs listed on this page. Trusted security tools & resources Let me know if you have any more questions.ok. All is good now. I can't thank you enough!No problem. Safe surfing... |
|