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Answer» Please, please HELP. AOL Spware PROTECTOR uncovered SpyBuddy, Guardian Monitor, and Start Now on my laptop. I deleted them, and then....
I did the following:
a. Updated my definitions, b. Turned off System Restore, c. Restarted in Safe Mode, d. Rescanned. e. Found same (above listed 2 keyloggers and 1 adware.) f. Deleted them. g. Restarted computer in normal mode, h. Turned System Restore back on, i. Recanned..
Result? They're baaaaack. (and I'm not sure they ever even LEFT.)
Did I do something wrong? What can I do to get rid of these?I am not at all up to speed when it comes to computers, so any advice should be given assuming I have no idea what you mean, lol.
Some additional info: I have a Gateway M305CRV laptop Use Firefox browser (still have to uninstall IE) WINDOWS XP Home Version (with SP1) Mobile Intel Celeron, CPU: 2.40GHz RAM 768MB Disc C (free: 16.00GB)
ANTISPYWARE/ANTIVIRUS:
Ad-Aware SE, AOL Spyware Protection, SpyBot S&D, SpywareDoctor, SpySweeper, MICROSOFT AntiSpyware. Anti-Virus/Firewall: Norton Internet SECURITY 2004
Would so appreciate your help!! Thanks in advance, PaulaQuote Windows XP Home Version (with SP1)
ANTISPYWARE/ANTIVIRUS:
Ad-Aware SE, AOL Spyware Protection, SpyBot S&D, SpywareDoctor, SpySweeper, Microsoft AntiSpyware. Anti-Virus/Firewall: Norton Internet Security 2004
Immediately perform Windows Update. First install WinXP-SP2 from Windows Update and then all the Critical Updates (about 19 of them). QuoteImmediately perform Windows Update. First install WinXP-SP2 from Windows Update and then all the Critical Updates (about 19 of them).
Okay....all done. (I have the SP2 Update CD). I had SP2 installed when it was newly released by Microsoft, but it made me computer unstable so I took it off. Hope it handles it better this time around. (Sure took enough free space. )
----Paula
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