1.

Solve : I have an issue...?

Answer»

To start off, I am running on Windows VISTA and I am experiencing a problem with my CD-ROM drive.
 When I place a disc into the driver, it does not recognize the disk, but it does make a noise as if it were reading the disc. This goes on for a couple of seconds, then it gives me a message that there is no disc. I've tried reading other disks such as program installation, DVDs, and CDs without much success.

I've tried to look for some solutions without much success.
So, I am wondering is my disc a lie? or is it my drive; and if so, can I replace it with minimal risks and trouble? Quote

I am experiencing a problem with my CD-ROM drive
The optical drive you mention will only read CDs not for any type of DVD. However if CDs inserted were not also recognized, have you tried directly clicking on the CD drive on My Computer once the disc was finish being loaded. The autoplay/prompt might just be needed to be set. Did you check your Device manager for the status of the Device and run the Troubleshoot for any additional info.? Quote from: jason2074 on February 23, 2011, 12:23:37 AM
Did you check your Device manager for the status of the Device and run the Troubleshoot for any additional info.?
Device manager will be the appropriate place to go to, and check if the device is working properly, or if the drivers are installed. And PLEASE use CDs only,lol not DVDs

Ciao, hope this helpsNot knowing your type of computer (laptop/desktop) this suggestion is based upon it being a desktop. If you exhaust the attempts at recovery of the device as it is installed in it's current computer this is what you can try. Remove the device from the computer it is in and temporarily install it in another computer. You do NOT need to install it in a bay simply connecting the cables will suffice. Do you know if it is a Sata drive or an IDE drive? If you ultimately do get to a stage where you want to replace it that is certainly something that you can do yourself. I believe it to be premature to be doing that yet. If it gets to that stage we can guide you on how to do it.You will need to tell us re the SATA/IDE  type as factors of difference come into play. If you don't know you can download and run a scan with Everest Home free edition and it will define ALL the hardware on your computer. A very handy resource for things like this. truenorthI neglected to say that my computer indicates that it is running properly.

This is the only desktop I have at my disposal, so I can not try my CD-ROM in another computer.
My hardware ID is as follows:
Driver Description   WDC WD5000AAKS-75A7B0 ATA Device
Hardware ID   IDE\DiskWDC_WD5000AAKS-75A7B0___________________01.03B01
One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/982116
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept REGISTRY merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" SIGN next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or PRIMARY Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

If the above doesn't work, I'd assume your drive being a goner.One last shot, if all of the above fail:

Try booting to the drive - any bootable CD will do. This could possibly bypass any Windows and/or 3rd-party software problems.

(BTW: that 'WDC WD5000AAKS-75A7B0' Hardware ID you displayed is for a Western Digital Caviar Blue hard drive - not an optical device)


Discussion

No Comment Found

Related InterviewSolutions