Up to now, I've been combing the internet for the solution to this problem, and even with all the solutions I've been offered, I've turned up empty handed. Nothing has worked. The problem is, even after DELETING all FILES associated with it, that I could find, there is STILL this one shady extension on my browser. It was "installed by enterprise policy" as it says right next to it, as seen here:

Notice how the delete button is gone? Me, too. How am I supposed to get rid of it!? I just have this gut feeling, that this thing is the root of all my Bettersurf issues. While waiting for our Malware Specialist to reply, please do the following if you have not already done so:

1) Open PROGRAMS & Features (or Add/Remove if you are running XP) from the CONTROL panel. Sort on the DATE column. Uninstall anything recently installed that relates to BetterSurf

2) Download and run the free version of MalwareBytes.

If after doing the above the problem persists, please wait for SuperDave (our malware specialist) to respond.I think I resolved the problem on my own... Thank you for your help, though!That was quick, but okay - glad you got it sorted out - I'm going to lock this thread. If the problem reappears please pm me and I'll reopen it.