1.

Solve : I seem to have a browser redirect issue which is not being detected?

Answer»

I ran adwcleaner and MBAM again as requested.

These are the log files

Adw cleaner

# AdwCleaner v5.026 - Logfile created 27/12/2015 at 00:16:17
# Updated 21/12/2015 by Xplode
# Database : 2015-12-23.1 [Server]
# Operating system : Windows 8.1 Single Language  (x64)
# Username : Vedan - ESHLIN
# Running from : C:\Users\Vedan\Downloads\AdwCleaner.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****

Folder Found : C:\Users\Vedan\AppData\Local\Google\Chrome\User Data\Default\Extensions\fcfenmboojpjinhpgggodefccipikbpd

***** [ Files ] *****

File Found : C:\Users\Vedan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_cdncache-a.akamaihd.net_0.localstorage
File Found : C:\Users\Vedan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_cdncache-a.akamaihd.net_0.localstorage-journal

***** [ DLL ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

[C:\Users\Vedan\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Found : fcfenmboojpjinhpgggodefccipikbpd

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1106 bytes] ##########



Mbam

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 12/26/2015
Scan Time: 9:30 PM
Logfile:
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2015.12.26.04
Rootkit Database: v2015.12.26.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Vedan

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 347692
Please download MiniToolBox to Desktop and run it.



Checkmark the following boxes:


    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • List content of Hosts
    • List IP Configuration
    • Lst Last 10 Event Viewer Errors
    • List Users, Partitions and Memory Size
      • [/b]
    Click Go and copy/paste the log (Result.txt) into your next post.
    *****************************************
    Please download Farbar Service Scanner to the desktop and run it on the computer with the issue.
    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

    Make sure FRST is run under administrator privileges.
    Make sure that the Whitelist section is checked.Otherwise, the log will be very long.
    You Security programs may prevent the tool from running. If this happens, disable the security program until the scan is completed.
    • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.

    • Press "Scan".





    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.
    • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
    Thank you very much Supedave. It seems like my problem is no LONGER existent. You were very helpful and I appreciate the fact that you never gave up on me. Did the problem disappear after you ran the last two scans?Minitoolbox seems to have eliminated the problem. Ok, let's do some cleanup.

    Click Start> Computer> right click the C Drive and choose Properties> enter
    Click Disk Cleanup from there.



    Click OK on the Disk Cleanup Screen.
    Click Yes on the Confirmation screen.



    This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
    *******************************************
    This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create Registry backup
    • Purge System Restore Points
    • Re-set system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.
    **********************************************
    I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you SAFE from online scams, identity THEFT, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

    Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

    Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
    Safe Surfing!


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