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Answer» SuperDave: Thank you OK. I did that. It seems to have disabled my ability to open up Firefox. So I am using ie. Here is the log; # AdwCleaner v2.001 - Logfile created 09/14/2012 at 18:14:44 # Updated 09/09/2012 by Xplode # Operating system : Microsoft Windows XP Service Pack 3 (32 bits) # User : jim - PC1 # Boot Mode : NORMAL # Running from : C:\Documents and Settings\jim\Desktop\clean computer\adwcleaner.exe # Option [Delete]
***** [Services] *****
***** [Files / Folders] *****
FILE Deleted : C:\Documents and Settings\jim\Application Data\Mozilla\Firefox\Profiles\ssxm3h3j.default\searchplugins\Askcom.xml File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\avg-secure-search.xml Folder Deleted : C:\DOCUME~1\jim\LOCALS~1\Temp\[emailprotected] Folder Deleted : C:\Documents and Settings\All Users\Application Data\Ask Folder Deleted : C:\Documents and Settings\All Users\Application Data\Trymedia
***** [Registry] *****
Key Deleted : HKCU\Software\IGearSettings Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{79A765E1-C399-405B-85AF-466F52E918B0} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC} Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8} Key Deleted : HKLM\Software\Conduit Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
***** [Internet Browsers] *****
-\\ Internet Explorer v8.0.6001.18702
Restored : [HKCU\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope] Restored : [HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes - DefaultScope] Restored : [HKU\S-1-5-18\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope] Restored : [HKU\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope] Restored : [HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
-\\ Mozilla Firefox v15.0.1 (en-US)
Profile name : default File : C:\Documents and Settings\test\Application Data\Mozilla\Firefox\Profiles\qxwqi1gg.default\prefs.js
Deleted : user_pref("avg.install.installDirPath", "C:\\Documents and Settings\\All Users\\Application Data\\AV[...] Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search"); Deleted : user_pref("extensions.RadioRage_4j.openSearchURL", "hxxp://search.mywebsearch.com/mywebsearch/opense[...] Deleted : user_pref("keyword.URL", "hxxp://isearch.avg.com/search?cid=%7B62e0721e-525b-4a03-ac1f-cd7839cd95be%[...]
Profile name : default File : C:\Documents and Settings\jim\Application Data\Mozilla\Firefox\Profiles\ssxm3h3j.default\prefs.js
Deleted : user_pref("browser.search.defaultengine", "Ask.com"); Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search"); Deleted : user_pref("browser.search.order.1", "Ask.com"); Deleted : user_pref("browser.search.selectedEngine", "AVG Secure Search"); Deleted : user_pref("extensions.RadioRage_4j.openSearchURL", "hxxp://search.mywebsearch.com/mywebsearch/opense[...] Deleted : user_pref("keyword.URL", "hxxps://isearch.avg.com/search?cid={BEB0AF7D-1E02-4C09-9612-9B62F9CBA4FF}&[...]
-\\ Google Chrome v [UNABLE to get version]
File : C:\Documents and Settings\jim\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences
[OK] File is clean.
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AdwCleaner[R1].txt - [3778 octets] - [13/09/2012 18:34:02] AdwCleaner[R2].txt - [3838 octets] - [14/09/2012 08:47:37] AdwCleaner[S1].txt - [4246 octets] - [14/09/2012 18:14:44]
########## EOF - C:\AdwCleaner[S1].txt - [4306 octets] ########## SuperDave: OOOPS sorry, belay that last comment. I can get firefox just fine.Any more problems?SUperDave: The machine is running much better. Except for the funny business with Office 2000, it is running very well. Also she has to stay away from uisng Internet Explorer as her browser. It is time for me to end my visit and return to Arizona and my own problems. So what happens from now on is her problem. I think she is happy. Thank you once again for all your patient help. You guys are great... Keep up the good work. JIMOk, thanks. We can do some cleanup now.
To uninstall ComboFix
- Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane.
- In the field, type in ComboFix /uninstall
(Note: Make sure there's a space between the word ComboFix and the forward-slash.)
- Then, press Enter, or click OK.
- This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore.
If this doesn't remove ComboFix, please let me know. *************************************************************** Click Start> Computer> right click the C Drive and choose Properties> enter Click Disk Cleanup from there.
Click OK on the Disk Cleanup Screen. Click Yes on the Confirmation screen.
This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive) ****************************************************** Go to Microsoft Windows Update and get all critical updates.
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Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.
Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly. Safe Surfing!
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