Solve : Incoming emails blocked???

1.	Solve : Incoming emails blocked???
Answer» I recently bought a Cowon iAudio mp3 player and would like to register to take advantage of their MEMBERS' service on their website. I complete the entry form with ID name and email address, etc, and am told that a password will be sent to my email address. This never turns up - when I try "forgot password" procedure I get "new password has been sent" - still nothing. I believe it has to do with their email server (is that the right term?) blocking the messages. Can I do anything about this? I am in the UK and have tried AOL and Hotmail, using Firefox and IE. Any advice appreciated.Have you tried using a different email account? If the problem still continues, you will need to contact their support PERSONS, and check to see if they can do anything for you. Also double check in your Spam folders...it may have been filtered and is sitting there unopened.Hi - thanks for replies. This has happened with both my AOL email and my Hotmail email accounts. I queried AOL when this occurred and they advised checking spam folder - nothing there. AOL said they couldn't help, it was a server matter. I found a website "Cowon America Forums" (presumably for Cowon devices users) where several people have complained of similar problems. "Cowon validation emails blocked from reaching Comcast.net addresses" was reported there. One opened a Yahoo account and got through that way, although another failed with this move. I suppose I shall have to try that next. I can't find an email address to contact the company directly. Why should straightforward and legal emails be blocked anyway? Have you been to http://www.cowonamerica.com/support/index.html ? You might try the chat support feature.Thanks for link, soybean. I'll try them when they are back at work - they do say that there are problems with AOL and advise using another account.Being a webmaster myself, I actually use a paid hosting service for bigger sites I manage, and one problem I have come across is that I share the same IP address as websites that apparently send out inconvenient/spam email (I was sure to complain). The server I was on had been blacklisted (blocked) from being able to send emails to Hotmail, Yahoo, and other BIG email service providers. Usually, these types of blocks resolve themselves after about 24-48 hours. If the chat support feature does not work for you, you might try waiting another week. I shall take your advice Zylstra and wait a week or two then try again. One thing this incident has made me question is, as I mentioned before, why the block? Who actually instigates the blocking? It's presumably meant to stop the sender's emails - would that mean that the sender's server is to blame? And if the bar covers these big email providers this would be detrimental to the (respectable) sender. That doesn't seem to make sense. Or have I got it all wrong?Quote from: silkie on NOVEMBER 26, 2007, 07:55:25 AM I shall take your advice Zylstra and wait a week or two then try again. One thing this incident has made me question is, as I mentioned before, why the block? Who actually instigates the blocking? It's presumably meant to stop the sender's emails - would that mean that the sender's server is to blame? And if the bar covers these big email providers this would be detrimental to the (respectable) sender. That doesn't seem to make sense. Or have I got it all wrong? Most of the time, cheaper paid hosting has servers that are all on the same IP address, and the IP address identifies you to the Internet. If someone else who is using the same server/IP Address abuses the system, and say, sent out a bunch of emails to people who didn't want the email titled "Save 50% off new stockings!" and then a bunch of people start marking it as SPAM, or if it was sent to a lot of non existent members of a @hotmail.com account, (you know, when you get the "MAILER DEAMOND: Address not found!" message) it starts looking suspicious to the Hotmail server. Anyways, the Hotmail server might, as a solution, "blacklist" or block the IP address that was abusing from sending messages. Therefor, your server, and everyone else's on that same address are no longer able to send to the @Hotmail.com domain. Thanks for trying to get it through to me Zylstra - I, er.., think I get what you mean. With all the billions of spam messages there are flying about, and these being reported, there MUST be an awful lot of blocking going on.

Answer»

I recently bought a Cowon iAudio mp3 player and would like to register to take advantage of their MEMBERS' service on their website.

I complete the entry form with ID name and email address, etc, and am told that a password will be sent to my email address. This never turns up - when I try "forgot password" procedure I get "new password has been sent" - still nothing.

I believe it has to do with their email server (is that the right term?) blocking the messages. Can I do anything about this?

I am in the UK and have tried AOL and Hotmail, using Firefox and IE.

Any advice appreciated.Have you tried using a different email account?
If the problem still continues, you will need to contact their support PERSONS, and check to see if they can do anything for you. Also double check in your Spam folders...it may have been filtered and is sitting there unopened.Hi - thanks for replies.

This has happened with both my AOL email and my Hotmail email accounts. I queried AOL when this occurred and they advised checking spam folder - nothing there. AOL said they couldn't help, it was a server matter.

I found a website "Cowon America Forums" (presumably for Cowon devices users) where several people have complained of similar problems. "Cowon validation emails blocked from reaching Comcast.net addresses" was reported there. One opened a Yahoo account and got through that way, although another failed with this move. I suppose I shall have to try that next. I can't find an email address to contact the company directly.

Why should straightforward and legal emails be blocked anyway?

Have you been to http://www.cowonamerica.com/support/index.html ? You might try the chat support feature.Thanks for link, soybean.

I'll try them when they are back at work - they do say that there are problems with AOL and advise using another account.Being a webmaster myself, I actually use a paid hosting service for bigger sites I manage, and one problem I have come across is that I share the same IP address as websites that apparently send out inconvenient/spam email (I was sure to complain).

The server I was on had been blacklisted (blocked) from being able to send emails to Hotmail, Yahoo, and other BIG email service providers. Usually, these types of blocks resolve themselves after about 24-48 hours. If the chat support feature does not work for you, you might try waiting another week.

I shall take your advice Zylstra and wait a week or two then try again.

One thing this incident has made me question is, as I mentioned before, why the block? Who actually instigates the blocking? It's presumably meant to stop the sender's emails - would that mean that the sender's server is to blame? And if the bar covers these big email providers this would be detrimental to the (respectable) sender. That doesn't seem to make sense.

Or have I got it all wrong?Quote from: silkie on NOVEMBER 26, 2007, 07:55:25 AM

I shall take your advice Zylstra and wait a week or two then try again.

One thing this incident has made me question is, as I mentioned before, why the block? Who actually instigates the blocking? It's presumably meant to stop the sender's emails - would that mean that the sender's server is to blame? And if the bar covers these big email providers this would be detrimental to the (respectable) sender. That doesn't seem to make sense.

Or have I got it all wrong?

Most of the time, cheaper paid hosting has servers that are all on the same IP address, and the IP address identifies you to the Internet. If someone else who is using the same server/IP Address abuses the system, and say, sent out a bunch of emails to people who didn't want the email titled "Save 50% off new stockings!" and then a bunch of people start marking it as SPAM, or if it was sent to a lot of non existent members of a @hotmail.com account, (you know, when you get the "MAILER DEAMOND: Address not found!" message) it starts looking suspicious to the Hotmail server. Anyways, the Hotmail server might, as a solution, "blacklist" or block the IP address that was abusing from sending messages.
Therefor, your server, and everyone else's on that same address are no longer able to send to the @Hotmail.com domain.
Thanks for trying to get it through to me Zylstra - I, er.., think I get what you mean.

With all the billions of spam messages there are flying about, and these being reported, there MUST be an awful lot of blocking going on.

Solve : Incoming emails blocked???

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