InterviewSolution
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Solve : Infected laptop problem? |
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Answer» A few days ago my wife foolishly opened an email from the customs department which after a bit of research contained a virus which is circulating. Basically I cannot use the laptop, however there are files on there that I would like to save. When I boot up the PC it goes to the Windows loggin screen and when I try to get past this it starts to dump physical memory then reboots. I've tried safe boot etc but exactly the same. I've also tried to reinstal windows as a REPAIR but still the same problem. Is ther anyway of clearing the virus without being in windows? I would like to save the files but I also really need to use the laptop again so if there is NOTHING that can be done then I will have to reinstall windows and start again. |
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