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Solve : Internet Not Working, Virus?? |
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Answer» RECENTLY my computer decided to stop connecting to the internet. I thought it might be a virus problem after trying to reset the modem and the fact that my laptop connects to the internet fine. I ran a virus scan and a couple of trojans popped up. I chose to delete them and did another scan and they were there again. I deleted them again and also ran "SAV32CLI" to get them off per Sophos website. It ran its scan and didnt find anything. So I ran Sophos again and they no longer show up. However, an error of "Scanning "C:\WINDOWS\system32\mmf.sys returned SAV Interface error 0xa0040210: The file could not be accessed" still shows up on the scan. Not sure if this is bad or may be causing my problem. When I turn on the computer the computer "pauses" for about 30 second intervals when I cant move the mouse or anything. It also will not connect to the internet. The "pausing" goes away when I disable my ethernet card. The internet has worked fine on the computer up until now and still works on my other computer. If I wait long enough, it will pop up as having "limited or no connectivity" and still not connect to the internet. The problem computer is a Dell from 2001 with Windows XP Home Edition, Netgear FA311 Fast Ethernet Adapter. I USE a free anti-virus software obtained from my University which updates online every day. It is Sophos version 6.5.8. The ISSUE is how to connect to the internet, if it is a virus problem. Any ideas or any additional information that I can furnish? Thanks for your help. ipconfig /all for DESKTOP Windows IP Configuration Host Name . . . . . . . . . . . . : jimmy Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter LOCAL Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : NETGEAR FA311 Fast Ethernet Adapter Physical Address. . . . . . . . . : 00-02-E3-20-4C-48 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.1.2 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 192.168.1.1 Lease Obtained. . . . . . . . . . : Tuesday, August 14, 2007 9:26:29 PM Lease Expires . . . . . . . . . . : Wednesday, August 15, 2007 9:26:29 P http://www.saviour-pc.com/forums/view.php?pg=malware_guide just use your laptop to get the programs you need http://www.saviour-pc.com/forums/view.php?pg=win_guide that one will help clean up your computerFirst of all, mmf.sys is a valid file. It's part of program called eLicense. eLicense is used in some shareware and commercial software to manage licensing. You may have some freeware or trialware installed which is licensed by this program. You may need to reinstall it. Then follow unlovedwarrior's advice. Post back with results please...It worked great thanks. I ran the cleaner and that fixed it, thanks so much for your help.thats goodAs this issue appears to be resolved, I am closing this topic. If you are the original poster and you would like this topic to be re-opened for any reason, PM me or another moderator and it can be arranged. If you are not the original poster and you require help, please start a New Topic with information about your computer and your problem. |
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