I have some sort of hijacker and I have no clue how to get rid of it. It has gotten so bad that I am barely ABLE to do anything in the regular mode b/c it is running so slow so if there is anyway I can fix it in safe mode that would be awesome
Thank yousenko......Before any advice is offered ..........
What operating system are you using ?
What anti virus app are you using ?
What antispyware app (s) are you using ?
Why do you think you have a hijacker ?

Let us know

dl65
I have windows XP. I use Symantec as my antivirus. I also have used ad aware and spyware stormer. I have a file in my windows file labled isrvs and i looked at other sites and it was said to be a hijacker. my computer is also running very slow and keeps installing programs. such as tip top text and websearchsenko....Ok, lets try this ......First click start/control panel/Folder Options .....now click view .....and scroll down and put a mark in the circle in front of " show hidden files and folders".

Now go to .... http://www.majorgeeks.com/download3155.html and D/L hijackthis 1.99.1

Next ......close EVERYTHING up and run hijackthis and save the logfile to your desktop .
Then post the log here for us to look at .


dl65 Logfile of HijackThis v1.99.1
Scan saved at 12:34:11 PM, on 4/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\izrnkm.exe
C:\WINDOWS\explorer.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\ADMINI~1.001\LOCALS~1\Temp\Temporary Directory 3 for hijackthis[1].zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/yie6/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.livejournal.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.livejournal.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [bbnanct] C:\WINDOWS\system32\ffje\bbnanct.exe
O4 - HKLM\..\Run: [jnbnsh] C:\WINDOWS\system32\jddiwqf\jnbnsh.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [aesyq] C:\WINDOWS\system32\ytgocrw\aesyq.exe
O4 - HKLM\..\Run: [kqodqdbe] C:\WINDOWS\system32\geny\kqodqdbe.exe
O4 - HKLM\..\Run: [shnlh] C:\WINDOWS\system32\spbsqc\shnlh.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\izrnkm.exe
O4 - HKLM\..\Run: [Uninstall_TBPS] C:\WINDOWS\Temp\TBuninst.exe /remove
O4 - HKLM\..\Run: [Uninstall_WinTools] C:\WINDOWS\Temp\WTuninst.exe /remove
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl



O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.yahoo.com
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://download.bargain-buddy.net/download/bargain_buddy/cab/installer_MEDIAWHIZ3.cab
O16 - DPF: {12345678-1234-1234-1234-123456789123} - http://www.allyoursearch.com/Allyoursearch.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {3DA5D23B-EFE1-4181-ADB7-7D457567AACA} (TGOnlineCtrl Class) - http://zone.msn.com/bingame/pacz/default/pandaonline.cab
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://zone.msn.com/bingame/rtlw/default/ReflexiveWebGameLoader.cab
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/bingame/rock/default/popcaploader1.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo UPLOAD Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {539DA0E0-74A7-11D9-9669-0800200C9A66} - http://www.ouchvideo.com/mmviewer_ic13.cab
O16 - DPF: {5E8FD788-C323-4357-AB76-7CBCEFBA573C} (SpyBouncer.SBDownloader) - http://www.spybouncer.com/downloader.ocx
O16 - DPF: {5F3B3060-09E0-44C6-86F7-BC7B02B57BEE} - http://downloads.shopathomeselect.com/vrmedia/grinstall_vrmedia1001.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50252/QDow_AS2.cab
O16 - DPF: {92C6F560-8F6D-11D9-9669-0800200C9A66} - http://fad-1114.nyc1.targetnet.com/ad/id=searchswapstats&opt=hkj&pt=13633561227589127951&pfin=QMSW27IQLDF&cv=210&uid=2123271709&url=http://www.ouchvideo.com/mmviewer_cia15.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B4831DED-3A57-4CC6-9E4B-0E7C5B08DBF4} - http://www.alwaysupdatednews.com/install/aun_0029.exe
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {BAB3E70B-A847-4A88-ACFC-778FCCC00287} (CActSetupObj Object) - http://www.odysseusmarketing.com/actsetup.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_4us.cab
O16 - DPF: {C0B285F6-DB2B-4908-9C58-F6D95397D747} - http://www.pacimedia.com/install/pcs_0009.exe
O16 - DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} (WebBasedClientInstall Class) - http://www2.uwsuper.edu/navclientinst/webinst/webinst.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/bingame/shpo/default/shapo.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/default/popcaploader_v6.cab

O20 - Winlogon Notify: Telephony - C:\WINDOWS\system32\l6p2lg7o16.dll
O20 - Winlogon Notify: Uninstall - C:\WINDOWS\system32\irrml5911.dll (file missing)
O23 - Service: aesyqytgocrw - Unknown owner - C:\WINDOWS\system32\ytgocrw\aesyq.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: dlwioatkcunyt - Unknown owner - C:\WINDOWS\System32\tkcunyt\dlwioa.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: kwcnrtsryim - Unknown owner - C:\WINDOWS\system32\ryim\kwcnrts.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: mrugqbfgpcrtl - Unknown owner - C:\WINDOWS\system32\pcrtl\mrugqbfg.exe
O23 - Service: oajyxlcxhfvay - Unknown owner - C:\WINDOWS\system32\xhfvay\oajyxlc.exe
O23 - Service: qkgpeoheybtxbn - Unknown owner - C:\WINDOWS\System32\heybtxbn\qkgpeo.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: sbeqgyfjhpmcnj - Unknown owner - C:\WINDOWS\system32\jhpmcnj\sbeqgyf.exe
O23 - Service: shnlhspbsqc - Unknown owner - C:\WINDOWS\system32\spbsqc\shnlh.exe
O23 - Service: skmvjxaxtp - Unknown owner - C:\WINDOWS\system32\xaxtp\skmvj.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: uqupbchryaat - Unknown owner - C:\WINDOWS\system32\hryaat\uqupbc.exe
O23 - Service: urlflrnyjhqcl - Unknown owner - C:\WINDOWS\system32\nyjhqcl\urlflr.exe
O23 - Service: yghjmuqpakqui - Unknown owner - C:\WINDOWS\system32\pakqui\yghjmuq.exe

senko......Ok ...I see a lot of odd things in your log ......So lets do this......
close up everything ......
Now run hijackthis and save log .....
Click on config button ........and in the 4 URL BOXES enter..... http://www.msn.com ...then click back.

Next .......using your task manager ....cntrl / alt /del .....
process tab ........scroll down and find
C:\WINDOWS\system32\izrnkm.exe ........kill this ..
close task manager ......and return to the log file .....
Mark for removal.......
All R0 entries
All R1 entries
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\izrnkm.exe
O4 - HKLM\..\Run: [Uninstall_TBPS] C:\WINDOWS\Temp\TBuninst.exe /remove
O4 - HKLM\..\Run: [Uninstall_WinTools] C:\WINDOWS\Temp\WTuninst.exe /remove
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O16 - DPF: {5E8FD788-C323-4357-AB76-7CBCEFBA573C} (SpyBouncer.SBDownloader) - http://www.spybouncer.com/downloader.ocx
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50252/QDow_AS2.cab
O20 - Winlogon Notify: Uninstall - C:\WINDOWS\system32\irrml5911.dll (file missing)

Question ...... I see a number of 023 entries ..... unknown owner.... with very odd file names ........ I have searched for them and can find nothing on any of them .......I would mark all of them for removal ......unless you are certain they should be there and are harmless .........

Next click fix checked .........

Now reboot and see how things are .......If they are still odd .......run hijackthis again and post the new log file .


dl65