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Solve : Lenovo recovery question??

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I have a Lenovo H430 desktop that i am going to work on this sunday. APPARENTLY after the windows logo loads there is just a black screen and will go no further. The pc came with a disk labeled Lenovo Win7 Drivers pack v2.7. Is this the recovery disc or do i need to order them from lenovo? Any tips would be appreciatedI'm gonna say that it's just the drivers, I think you may need to contact them to GET a Win 7 disc.
Unless there's a recovery partition.Last MONTH my wife bought a Lenovo H430. She did not have the same problem as you but we called Lenovo at 1-877-453-6686 (USA) for help. With our permission, the tech took the PC back to the factory settings using the recovery partition. You do not need a Win 7 recovery disk.

We must have spent an hour on the PHONE and at the PC keyboard. What the tech didn't know, she asked a co-worker about. The PC now works perfectly.

You could go to consumersupport.lenovo.com to look for help but I think you'll still wind up calling, as we did.



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