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Solve : LLDSRNGR.EXE Problem With Trojan? Spyware??

Answer»

I have a windows me computer & last night I was searching the web for birthday graphics for my sons myspace. All the sudden my antivirus (Avast) kept going off & wouldn't repair the viruses it was detecting, my pop-up blocker went crazy & my computer kept freezing & then didn't want to boot up. I finally got my antivirus to scan & it kept popping up some win32-gen something that wouldn't delete, & wouldn't go to the virus chest. I finally downloaded a trojan remover & ran that. My computer seems to be ok...not quite as good...a little slower booting up. I found in my msconfig a couple of places where it says LLDSRNGR.EXE (I know very well that wasn't there before) & they are unchecked. Spybot S&D picked nothing up. Was needing someone to look at my Hijackthis log to see if I got everything. I'm not sure how to post it but here goes:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:36:03 PM, on 8/31/2007
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\ASHSERV.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\WINDOWS\DELAYRUN.EXE
C:\WINDOWS\OPTIONS\CABS\LOGITECH\HP_FINDER.EXE
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\ASHWEBSV.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\WT\WCMDMGR.EXE
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\ASHMAISV.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\BACKWEB\BACKWEB\PROGRAM\BWDELAY.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hometownohio.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.hpwis.com/
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google TOOLBAR Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Delay] C:\WINDOWS\delayrun.exe
O4 - HKLM\..\Run: [HPLogiFinder] \WINDOWS\OPTIONS\CABS\LOGITECH\HP_FINDER.EXE
O4 - HKLM\..\Run: [avast! Web Scanner] C:\PROGRA~1\ALWILS~1\AVAST4\ASHWEBSV.EXE
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKLM\..\Run: [ashMaiSv] C:\PROGRA~1\ALWILS~1\AVAST4\ashmaisv.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [avast!] C:\Program Files\Alwil Software\Avast4\ashServ.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - .DEFAULT Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'Default user')
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmwordtrans.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate Page into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM\AIM.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_12\BIN\SSV.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_12\BIN\SSV.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O14 - IERESET.INF: START_PAGE_URL=http://hp.my.yahoo.com
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader OBJECT) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v6.cab

--
End of file - 5970 bytes
Did you run those scans (spybot etc.) in safe mode with system restore turned off?Like Flip81 IMPLIES, you should run your scans in Safe Mode.  I would also suggest giving SUPERAntiSpyware a shot.

As for your log, there are only a couple of questionable things I see...  Once we start, you won't have access to this post anymore, so I recommend that you print out this post or save it to a Notepad file.  Open HijackThis and scan again.  Check the following entries, but don't do anything to them yet...

O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\wcmdmgrl.exe -launch
(WildTangent isn't malicious, but it's not needed.  And their privacy policy states that they collect information about you and your activity and share it with third parties.  I would get rid of it.)

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v6.cab


Now, close all windows (including this one) besides HijackThis, then click Fix Checked.  Close HijackThis and reboot into Safe Mode and enable hidden files and folders.

Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following (if present)...

Alexa
WildTangent


Please note any other programs that you dont recognize in that list in your next response.

Navigate to and delete the following folder(s) if present...

C:\Program Files\WildTangent
C:\WINDOWS\wt


Navigate to and delete the following file(s) if present...

C:\WINDOWS\web\related.htm

Once you've done all of this, reboot into Normal Mode and post a new HijackThis log so we can see if there's any other junk we need to clean up.  Let me know how everything's running now and if you had any problems following my steps.



Also, your Java is out of date.  You'll want to correct this quickly, as it will help provide further protection for you.  To do so, go here and click on Free Java Download.  You will be given instructions on what to do next.

And you're vulnerable without a firewall, so you should look into getting either ZoneAlarm, Kerio Personal Firewall, or Comodo.  They're all good free firewalls.  Just be sure you only have one installed at a time!I'm sorry, I've been really sick with pneumonia...feeling slightly better now...I'll get to work on this. Also noticed when I go to start...programs....disabled startup items I see TA_Start.... This is new too I'm figuring spyware or trojan??? Ran Avast in safe mode system restore disabled:

Having problems getting rid of WIN 32 trj This is what the scan says when I try to move it to the chest/vault:

Win32:Downloader-IB [Trj]

The RPC serveris unavailable
can not process c:\_RESTORE\TEMP\AOO35647.CPY file  what do I do?

Also had this on 8/30 go into the chest....thats when my computer went haywire..

Win32: Vundo-gen46 ...& it is listed 7 times on my avast for the same day
Win32:VB-ESB trj ...& is listed 3 times

On 8/31 this was in the virus chest/vault

Win32: Adware-gen. & is listed 3 times

Quote from: SillyLilRose on September 06, 2007, 09:49:58 AM

I'm sorry, I've been really sick with pneumonia...feeling slightly better now...I'll get to work on this. Also noticed when I go to start...programs....disabled startup items I see TA_Start.... This is new too I'm figuring spyware or trojan???
Sorry to hear about you being sick.  I hope you feel better.  "TA_Start" is mostly likely a part of Zeno/ThinkAdz, which is adware.

Have you tried scanning with SUPERAntiSpyware yet?
Also, is your System Restore still off?  That file found by Avast is from an old restore point.


1. Download VundoFix and save it to your desktop.
2. Run VundoFix and click on Scan For Vundo.
3. Once it's done scanning, click on Remove Vundo.
4. When it prompts you to remove the files, click on Yes.
5. Your desktop will go blank as it's removing files.  Don't worry, this is normal.
6. It will prompt you to restart your computer, so click OK.
7. When your computer is turned back on, your problem should be gone.
8. The program normally produces a Vundofix.txt file.  Please locate this file and paste the contents in your next post.  Also post a new HijackThis log.Due to lack of feedback, I am closing this topic.  If you are the original poster and you would like this topic to be re-opened for any reason, PM me or another moderator and it can be arranged.

If you are not the original poster and you require help, please start a New Topic with information about your computer and your problem.


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