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Answer» My computer has been hit by some malware. I have gone through the steps in your recommendation, except for the MalwareBytes thing. When I install that, it tries to find mbam.exe to start, but there is no such animal. There's an mbamgui.exe, but double-clicking that does nothing, nor does renaming it to mbam.exe or mbam.*. The other THINGS have installed and run, but I can't get a log file out of SAS because the log file won't open. I did get a log file out of HJT, which is attached. It SEEMS no matter what I do, I get the stupid "Application cannot be executed. The file is infected. Please activate your antivirus software." message. I also get the little red X on the right of my task bar that occasionally pops up saying I'm infected with spyware. When I do a restart, I get a message that says I'm infected with the NetSky trojan. I'm running XP SP2, using PC-cillin 14 as my anti-everything. Help!
[Saving space, attachment deleted by admin]open sas click preferences click logs click view log and then copy and paste
re-name mbam and run againThanks for the try, but if you look at my original post, I did both of those things. Renaming MBAM does nothing, no matter how I rename it. Also, the log doesn't open, giving that "Application cannot be executed" message. Also, I can't get into system restore or task manager. Anything else?sorry , you may just sit and wait for an expert on malware Hello Swedge and welcome to Computer HOPE Forum. My name is Superdave but you can just call me SD. Sorry for the delay. Everyone is busy. I will be helping you out with your particular problem on your computer. I am working under the guidance of one of the specialist of this forum so it may take a bit longer to process your logs.
1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine. 2. The fixes are specific to your problem and should only be used for this issue on this machine. 3. If you don't know or understand something, please don't hesitate to ask. 4. Please DO NOT run any other tools or scans while I am helping you. 5. It is important that you reply to this thread. Do not start a new topic. 6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe. 7. Absence of symptoms does not mean that everything is clear.
Let's try this:
Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help ALLOW other programs to run. Save Rkill to your desktop.
There are 4 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click Rkill and choose Run as Administrator
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.
* Rkill.exe * Rkill.com * Rkill.scr * Rkill.pif
Once you've gotten one of them to run then try to immediately run the following.
Now download and Run exeHelper
•Please download exeHelper to your desktop.
•Double-click on exeHelper.com to run the fix.
•A black window should pop up, press any key to close once the fix is completed. •Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com) . Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file)
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