Hi,
I am trying to run Mendeley on my XP system
(XP Pro ver 5.1 Build 2600.xpsp_sp3_gdr.080814-1236 ; Service Pack 3 v5657)
Pentium D CPU 2.80 Ghz
2/79 Ghz 1.96 Ram

The error I get when I try to run Mendeley is:
The instruction at "Oxoo5015e1" referenced memory at "0x00000014". The memory could not be "read"
Ok to terminate
Cancel to debug

Nothing works



[attachment deleted by ADMIN]EVERYTHING in the MBAM log says No action taken. Did you let MBAM remove them after copying the log?Hi,

I actually work at Mendeley, so it'd be great if I could find out what's GOING on here, so we can fix the problem in our software.

Firstly I'd like to assure you that this software is not Malware. We have absolutely no malicious intents with our software, and this crash you're seeing looks much worse than it really is.

Have you ever got Mendeley Desktop working, or did this error message appear UPON your first run of our software?

Thanks,

MustaqilHello mustaqil.ali.

Your software may be being effected by the malware. Once we get that cleaned lets see if the problem is still present. That's if socprof REPLIES again.