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Answer» Just received a complaint that this one computer was acting slow to respond.
I switched user leaving them logged on and logged on as myself where I have tools to diagnose further. The gadget I use for monitoring CPU and Memory use which isnt on user profiles but only for my use showed that 93% of the RAM was in use and a page file that is the largest I have ever seen on a system with only 4GB RAM at 12GB in size of which 95% was in use.
Ran AVG Virus Scan and it came up clean. Ran Malwarebytes and also clean.
Looked in Task Manager to see what process is eating up RAM and Virtual Memory ( Paging ) and even when checked for all users it didnt seem to add up correctly. Usually when checking the checkbox for all users it will refresh and show all memory allocations to processes. But it just doesnt add up correctly. How is 3723MB in use and the process total as reported by task manager for all users far lesser than that with it all totaling 726,408 which is 726.408 MB, so where is the other 2996.592MB being USED.
I even went up and used the refresh thinking maybe it didnt refresh to show memory use for all users and nope, it still reported really low compared what what was actually in use, so what process is able to eat up 2996.592MB and also MAKE for an insanely bloated page file that is almost 12GB in size
I ended up switching back to the user account and they had firefox open with multiple tabs open as well as adobe reader handing a PDF file.
What was VERY strange was that one of the tabs had a very strange (unicode?) CHARACTERS alternating with M [] I [] C [] R [] O [] S [] O [] F [] T . With Unicode characters not supported maybe, as seen in the PIC attached for Firefox tabs they had open.
But I closed out Firefox and switched back to my profile and saw just a small amount of memory freed up. The issue with the huge memory use and page file was still happening and task manager reporting it very low usage compared to actual.
I switched logging back onto them and clocked out Adobe Reader next and then switched back to my profile, once again a small amount of memory freed up, but something was still holding onto a ton of RAM and making for an huge page file.
Next step log them off and only have myself logged on, but dont reboot and see what happens. All of a sudden everything back to normal. Their profile had something running in memory that ate up a ton of RAM and I have no clue what it was.
Logged back on as them to see if the problem would come back and problem gone. I suppose I could have just told themt o reboot the computer, but the minute I saw insane amounts of RAM unusually in use with a massively bloated page file, I was on the hunt for that one program or process that was causing this and it wasnt to be found. Task Manager didnt even report it. Yet it was a real problem. The Hard Drive LED was on solid and the system was slow, yet the CPU use was only about 15% with 85% available.
So question I have is.... is there a better memory usage tool out there to see what processes are consuming memory for all users as well as ability to see what processes are tied to page memory that will show what the culprit is when Task manager itself cant even report the info? I am thinking maybe no because a 3rd party tool might use the same API that Task Manager uses to report and so it might report the same incorrect info, but if a tool doesnt take a shortcut in using the same API and they have their own method of tracking memory use, maybe then the next time something like this happens I can pin point the culprits vs just logging off and back on the user or a system reboot which to me I really like to know the cause of the issue vs being lazy and taking the etch-a-sketch approach of a reboot. Because obviously something really went wrong here and I dont know what went wrong and why, and I have a hard time just ignoring something like this because I know it will be back to haunt this system again if its happened in the past with no corrective action taken to cure it of this potential future problem.
[attachment deleted by admin to conserve space]If i remember correctly CPU-Z has a memory tab...Cool thanks Patio gonna take a look at that. I dont remember there being that feature, but its been a while since I played with CPU-Z. Maybe its a new feature.
UPDATE:
Downloaded CPU-Z 1.80 and ran it and I dont see a feature that shows memory usage info for processes. I exported it all as a TXT file to see if maybe its hidden in the info dump file but nope, just whats shown here below. The memory tab only shows RAM type and timings etc.
Quote CPU-Z TXT Report
-------------------------------------------------------------------------
Binaries
-------------------------------------------------------------------------
CPU-Z version 1.80.1.x64
Processors
-------------------------------------------------------------------------
Number of sockets 1
Number of threads 4
APICs
-------------------------------------------------------------------------
Socket 0
-- Core 0
-- Thread 0 0
-- Thread 1 1
-- Core 1
-- Thread 0 2
-- Thread 1 3
Timers
-------------------------------------------------------------------------
Perf timer 3.313 MHz
Sys timer 1.000 KHz
Processors Information
-------------------------------------------------------------------------
Socket 1 ID = 0
Number of cores 2 (max 2)
Number of threads 4 (max 4)
Name Intel Core i3
Codename Haswell
Specification Intel(R) Core(TM) i3-4130 CPU 3.40GHz
Package
CPUID 6.C.3
Extended CPUID 6.3C
Core Stepping C0
Technology 22 nm
Tjmax 100.0 °C
Core Speed 3392.2 MHz
Stock frequency 3400 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x, AES, AVX, AVX2, FMA3
L1 Data cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L2 cache 2 x 256 KBytes, 8-way set associative, 64-byte line size
L3 cache 3 MBytes, 12-way set associative, 64-byte line size
Max CPUID level 0000000Dh
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 2 thread(s)
Cache descriptor Level 1, I, 32 KB, 2 thread(s)
Cache descriptor Level 2, U, 256 KB, 2 thread(s)
Cache descriptor Level 3, U, 3 MB, 16 thread(s)
FID/VID Control yes
Turbo Mode supported, disabled
Clock Speed 0 n.a. (Core #0)
Clock Speed 1 n.a. (Core #1)
Thread dumps
-------------------------------------------------------------------------
CPU Thread 0
APIC ID 0
Topology Processor ID 0, Core ID 0, Thread ID 0
CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000306C3 0x00100800 0x7FDAFBBF 0xBFEBFBFF
0x00000002 0x76036301 0x00F0B5FF 0x00000000 0x00C10000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x02C0003F 0x00000FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00042120
0x00000006 0x00000075 0x00000002 0x00000009 0x00000000
0x00000007 0x00000000 0x000027AB 0x00000000 0x00000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300403 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000002 0x00000100 0x00000000
0x0000000B 0x00000004 0x00000004 0x00000201 0x00000000
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000007 0x00000340 0x00000340 0x00000000
0x0000000D 0x00000001 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000100 0x00000240 0x00000000 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000021 0x2C100800
0x80000002 0x65746E49 0x2952286C 0x726F4320 0x4D542865
0x80000003 0x33692029 0x3331342D 0x50432030 0x20402055
0x80000004 0x30342E33 0x007A4847 0x00000000 0x00000000
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003027 0x00000000 0x00000000 0x00000000
CPU Thread 1
APIC ID 1
Topology Processor ID 0, Core ID 0, Thread ID 1
CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000306C3 0x01100800 0x7FDAFBBF 0xBFEBFBFF
0x00000002 0x76036301 0x00F0B5FF 0x00000000 0x00C10000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x02C0003F 0x00000FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00042120
0x00000006 0x00000075 0x00000002 0x00000009 0x00000000
0x00000007 0x00000000 0x000027AB 0x00000000 0x00000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300403 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000002 0x00000100 0x00000001
0x0000000B 0x00000004 0x00000004 0x00000201 0x00000001
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000007 0x00000340 0x00000340 0x00000000
0x0000000D 0x00000001 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000100 0x00000240 0x00000000 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000021 0x2C100800
0x80000002 0x65746E49 0x2952286C 0x726F4320 0x4D542865
0x80000003 0x33692029 0x3331342D 0x50432030 0x20402055
0x80000004 0x30342E33 0x007A4847 0x00000000 0x00000000
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003027 0x00000000 0x00000000 0x00000000
CPU Thread 2
APIC ID 2
Topology Processor ID 0, Core ID 1, Thread ID 0
CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000306C3 0x02100800 0x7FDAFBBF 0xBFEBFBFF
0x00000002 0x76036301 0x00F0B5FF 0x00000000 0x00C10000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x02C0003F 0x00000FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00042120
0x00000006 0x00000075 0x00000002 0x00000009 0x00000000
0x00000007 0x00000000 0x000027AB 0x00000000 0x00000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300403 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000002 0x00000100 0x00000002
0x0000000B 0x00000004 0x00000004 0x00000201 0x00000002
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000007 0x00000340 0x00000340 0x00000000
0x0000000D 0x00000001 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000100 0x00000240 0x00000000 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000021 0x2C100800
0x80000002 0x65746E49 0x2952286C 0x726F4320 0x4D542865
0x80000003 0x33692029 0x3331342D 0x50432030 0x20402055
0x80000004 0x30342E33 0x007A4847 0x00000000 0x00000000
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003027 0x00000000 0x00000000 0x00000000
CPU Thread 3
APIC ID 3
Topology Processor ID 0, Core ID 1, Thread ID 1
CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000306C3 0x03100800 0x7FDAFBBF 0xBFEBFBFF
0x00000002 0x76036301 0x00F0B5FF 0x00000000 0x00C10000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x02C0003F 0x00000FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00042120
0x00000006 0x00000075 0x00000002 0x00000009 0x00000000
0x00000007 0x00000000 0x000027AB 0x00000000 0x00000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300403 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000002 0x00000100 0x00000003
0x0000000B 0x00000004 0x00000004 0x00000201 0x00000003
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000007 0x00000340 0x00000340 0x00000000
0x0000000D 0x00000001 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000100 0x00000240 0x00000000 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000021 0x2C100800
0x80000002 0x65746E49 0x2952286C 0x726F4320 0x4D542865
0x80000003 0x33692029 0x3331342D 0x50432030 0x20402055
0x80000004 0x30342E33 0x007A4847 0x00000000 0x00000000
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003027 0x00000000 0x00000000 0x00000000
Memory SPD
-------------------------------------------------------------------------
Monitoring
-------------------------------------------------------------------------
Mainboard Model 2AF7 (0x000000F0 - 0x00002738)
LPCIO
-------------------------------------------------------------------------
Hardware Monitors
-------------------------------------------------------------------------
DMI
-------------------------------------------------------------------------
DMI BIOS
vendor AMI
version 80.19
date 07/18/2014
ROM size 8192 KB
DMI System Information
manufacturer Hewlett-Packard
product 500-281
version 1.00
serial MXX4421KGJ
UUID {9834E2A8-4499-35B0-75D4-0C8044DD22C2}
SKU F3E14AA#ABA
family 103C_53316J G=D
DMI Baseboard
vendor Hewlett-Packard
model 2AF7
revision 1.04
serial 1234567890123456
DMI System Enclosure
manufacturer Hewlett-Packard
chassis type Desktop
chassis serial unknown
DMI Port Connector
designation Ctrl0Port0 (internal)
DMI Port Connector
designation Ctrl0Port1 (internal)
DMI Port Connector
designation Ctrl0Port2 (internal)
DMI Port Connector
designation Ctrl0Port3 (internal)
DMI Port Connector
designation Ctrl0Port4 (internal)
DMI Extension Slot
designation PCI Express x16 Slot
type A5
populated no
DMI Extension Slot
designation PCI Express x1 Slot 1
type A5
populated no
DMI Extension Slot
designation PCI Express x1 Slot 2
type A5
populated no
DMI Extension Slot
designation PCI Express x1 Slot 3
type A5
populated no
DMI Extension Slot
designation Mini Card Slot 1
type A5
populated yes
DMI OEM Strings
string[0] FBYTE#2U3E3K3N3Q3X464C4k5c676J6S6Z6b7B7K7M7Q7T7WaJapazb3bcbhbpcb
string[1] .m2;BUILDID#14AM1RRW602#SABA#DABA;
string[2]
string[3]
string[4]
string[5]
string[6]
string[7]
string[8]
string[9]
string[10]
string[11]
string[12]
string[13]
string[14]
string[15]
DMI Physical Memory Array
location Motherboard
usage System Memory
correction None
max capacity 16384 MBytes
max# of devices 2
DMI Memory Device
designation DIMM1
format DIMM
type unknown
DMI Memory Device
designation DIMM2
format DIMM
type unknown
total width 64 bits
data width 64 bits
size 4096 MBytes
DMI Processor
manufacturer Intel
model Intel(R) Core(TM) i3-4130 CPU 3.40GHz
clock speed 3400.0 MHz
FSB speed 100.0 MHz
multiplier 34.0x
Storage
-------------------------------------------------------------------------
USB Devices
-------------------------------------------------------------------------
USB Device Generic USB Hub, class=0x09, subclass=0x00, vendor=0x8087, product=0x8008
USB Device USB Input Device, class=0x00, subclass=0x00, vendor=0x093A, product=0x2510
USB Device Realtek USB 2.0 Card Reader, class=0x00, subclass=0x00, vendor=0x0BDA, product=0x0158
USB Device Generic USB Hub, class=0x09, subclass=0x00, vendor=0x8087, product=0x8000
USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x04CA, product=0x004B
USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x03F0, product=0x0E2A
Graphics
-------------------------------------------------------------------------
Number of ADAPTERS 0
Graphic APIs
-------------------------------------------------------------------------
Display Adapters
-------------------------------------------------------------------------
Win32_VideoController AdapterRAM = 0x6F09C800 (1862912000)
Win32_VideoController DriverVersion = 10.18.10.3368
Win32_VideoController DriverDate = 11/28/2013
Monitor 0
Model DELL E177FP (Dell Computer)
ID DELA023
Serial WH3186619GCT
Manufacturing Date Week 22, Year 2006
Size 17.1 inches
Max Resolution 1280 x 1024 60 Hz
Horizontal Freq. Range 31-80 kHz
Vertical Freq. Range 56-75 Hz
Max Pixel Clock 140 MHz
Gamma Factor 2.2
Software
-------------------------------------------------------------------------
Windows Version Microsoft Windows 7 (6.1) Home Premium Edition 64-bit Service Pack 1 (Build 7601)
DirectX Version 11.0
Register Spaces
-------------------------------------------------------------------------
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