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Solve : Memory Error, New Dell Laptop?

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On a new Dell laptop, I get (on startup) an error message "The instruction at ...... referenced location ....... .  The memory at this location could not be 'read' " (SOMETIMES it says 'written'.)  The application program is MsDetct, part of McAfee Spam KILLER.  Dell technical support says it is a software problem, not a problem with a memory chip.  Their diagnostic program PASSES all the memory tests.

So I try to contact McAfee technical support with a question.  WHOO, boy!  They are tighter than King Tut's TOMB.  No way to contact them.

Any helpful suggestions from ANYONE would be appreciated.

HalI would try the free download at www.memtest86.com. If that passes, then I would ignore the McAffee and probably delete it. It's probably just a 3 month trial anyway.



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