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Answer» Microsoft Security Essentials has not auto-updated in the past 5 days. I only get the pop-up icon in the task bar saying updates are available. I TELL it to update, the icon goes away & nothing happens. If I open MSE & click on Update tab, & tell it to update, within a minute is says: MSE error code0x80240022
If I go here: https://www.microsoft.com/security/portal/definitions/adl.aspx & download & save the latest update, double-click file, it updates with no problem.
Before updating, MSE taskbar icon never goes orange, indicating an update is needed.
Have you seen this on Windows XP Pro-SP3? MBAM results: -------------------------------------------------------------------------------------- Malwarebytes Anti-Malware 1.75.0.1300 www.malwarebytes.org
Database version: v2013.10.21.08
Windows XP Service Pack 3 x86 NTFS Internet Explorer 8.0.6001.18702 User :: GIGABYTE [administrator]
10/21/2013 2:18:07 PM mbam-log-2013-10-21 (14-18-07).txt
Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 223210 Time elapsed: 7 minute(s), 20 second(s)
Memory Processes Detected: 0 (No malicious items detected)
Memory Modules Detected: 0 (No malicious items detected)
Registry Keys Detected: 1 HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SETUP.EXE (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
Registry Values Detected: 0 (No malicious items detected)
Registry Data Items Detected: 0 (No malicious items detected)
Folders Detected: 2 C:\Documents and Settings\All Users\Application Data\Tarma Installer (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Tarma Installer\{F60A62FE-7EBF-4A93-A889-0BDE5212A62F} (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
Files Detected: 4 C:\Documents and Settings\All Users\Application Data\Tarma Installer\{F60A62FE-7EBF-4A93-A889-0BDE5212A62F}\Setup.dat (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Tarma Installer\{F60A62FE-7EBF-4A93-A889-0BDE5212A62F}\Setup.exe (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Tarma Installer\{F60A62FE-7EBF-4A93-A889-0BDE5212A62F}\Setup.ico (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Tarma Installer\{F60A62FE-7EBF-4A93-A889-0BDE5212A62F}\_Setup.dll (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
(END) -------------------------------------------------------------------------------------- MBAM says it's a PUP. I deleted them. Could this be the cause?
MBAM required computer restart. Update appears in icon tray. Click download, icon disappears.
Current Client Version is: Antimalware Client Version: 4.3.216.0 Update says: 4.3.219.0
Will try to get download applied through IE Microsoft Updates. If that doesn't work, then, I believe only option is to download MSE, uninstall MSE & reinstall with new version. This happened about 2 weeks ago, maybe have to get rid of MSE & go to Avast.
Microsoft Update found it. Update failed to install.
Downloaded MSE installer. It actually asked to upgrade whereas in the past, it said MSE was already installed. It is now asking for a restart. After restart, MSE is now updated to 4.3.216.0
Don't think the MSE issue had anything to do with the PUP. Won't know for at least another 24 hrs & the next MSE DEFINITION update.
[recovering disk space, attachment deleted by admin]MBAM found the same errors on the Win-64 machine. MSE was already updated to the latest Client Version, but had to manually update the virus defs.
This would seem to indicate a Microsoft issue with WinXP & MSE. Have they started to drop support for WinXP? Or maybe just relegated it to secondary or low priority status?My MSE on XP is up-to-date. The latest update is listed at 21/10/2013 @ 07:46 pm.
•Please download Dial-A-Fix from one of the following mirrors:
Primary mirror Secondary mirror
•Extract the zip file to your desktop.
•Double click Dial-a-Fix.exe to start the program. Dial-A-Fix might give you a lot errors, just ignore them and Click to continue.
•Press the green double checkmark box (Looks like this:
UNcheck Empty Temp Folders, as well as Adjust Time/Date in the prep section. The prep section should then look like this:
•Click on Go
•Wait for Dial-A-Fix to finish (All the checks marks will be all gone)
•Close Dial-A-Fix I got 1 error after starting the program, the 1st attachment. When it reached Group #5 - Registration Center, I had maybe 10 of the 2nd attachment. Hit OK on each of these until completion.
Will now run from Start---Run regsvr32 iesetup.dll
Got error in 3rd attachment.
I have IE8, but default browser is FF24.
Tried update from MSE again today, same error. the latest definitions are: 1.161.458.0, Oct 22, 2013 01:50 PM UTC
This now does appear to be a registry error (4th attachment).
The only fix I can think of is an Admin reinstall of IE8. I have the full download of 16,488kB
Ran sfc /scannow inserted Windows CD as instructed. Kept asking to reinsert CD, maybe 15 times. Didn't say to Restart, MSE still won't update. Maybe a reboot?
[recovering disk space, attachment deleted by admin]Reinstalled IE8, then tried to update MSE. No error message this time, but it took a very long time. Still can't register iesetup.dll. Notifier popped up in taskbar, told it to download, nothing happened. Went to Microsoft Update & it's doing nothing there, either. It's now hung, will have to kill the it with Task Manager. Send Error Report...Useless.
Is it possible you don't have enough space on your harddrive to handle the updates?
Please download and run MS Fix-it from here. Partition #1 - OS - 20GB, 3.4GB Free Partition #2 - Data - 17.6GB, 4.1GB Free Partition #3 - Downloads - 15.6GB, 4.1GB Free Partition #4 - VM File, Temp Files - 7.8GB, 4.1GB Free Partition #5 - Macrium Image storage - 171.8GB
Coincidently, just ran MS-Fixit.
I have 3 Macrium images saved: 10/18/2013 (the same issues probably exist in this one) 10/4/2013 9/20/2013
This is not good: BITS service is not listed as a Service. Ran msconfig, it's on selective startup. I didn't change it. Changed to normal startup, will have to restart.
[recovering disk space, attachment deleted by admin]You really should increase the size of your OS drive. 20gb is stretching the limits. Did you run the fixes in MS-Fixit?Thanks, SD:
Yes, I ran those fixes in MS-Fixit. Didn't fix it!! I found what the problem was, but don't know how it happened. There was no BITS listed in SERVICES. Googled for fix, but all were for XP3-SP2 or Vista or Win7, nothing for WinXP-SP3. I tried several different ones, but nothing would return BITS to services.
I restored the 10/4/2013 image & immediately looked at Services (see pic); now it's listed as it's supposed to be. It's no wonder nothing was updating.
Updates popped right up, downloaded & then installed, so have been busy for the past couple hours. MSE updated, too. After last reboot, MSE wants to do a scan, running now.
I have no idea what killed the Background Intelligent Transfer Service (BITS) & why there is no fix for it for WinXP-SP3.
MSE finished, all MS monthly Tuesday updates installed, all other updates for the past 18 days installed. All appears to be working, now.
This isn't the fastest XP machine in the world, but not a dog either. See specs under my pic.
I don't really need Partition #5, but backing up the images from the USB 3.0 drive to the older USB 2.0 drive is faster if copied to the hard drive first. Hard Drive is 250GB, I have a spare 250GB, so can add that for image storage.
These OS folders can be safely deleted: Software Downloads are 100MB Update folders are 10MB
I created an image before the restore, now will create another after the restore. I've spent waaay too much time on this.
Thanks, hope I didn't waste too much of you time.
Found this (after Googling "why is BITS missing"): http://steveit.ca/2012/07/09/windows-update-fails-missing-bits-service/ He did everything I tried, except exporting from another computer.
He provides link to this site: http://www.smartestcomputing.us.com/files/file/9-registry-network-keys/ Is this "our" Broni? Yes it is. That's his home page. http://www.smartestcomputing.us.com/index.php?app=uportal Go figure!! Where was he when I needed him? LOL.
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