Answer» Hi I have a HP laptop with Windows XP INSTALLED. I have McAfee installed along with Malware bytes on the SYSTEM. Recently malwarebytes had found a few trojan and malicious software which were quarantined (this list also included the msls51.dll file which was quarantined). Yesterday after a RESTART I encountered a few error messages: "lsass.exe - Unable to run Component The application has failed to start because msls51.dll was not found. Re-installing the application MAY fix this problem"
the most frequent message which pops up is "msls51.dll was not found" I also get another message before the desktop background appears which is " userinit.exe - Unable to run Component".
I only get the background appearing (no toolbar, no desktop icons) once windows starts and that's it. I can access the task manager through ctrl+alt+del and try and run tasks through it. I tried running Ccleaner but it does not allow me to run it. I also tried downloading Superantispyware but it does not seem to load in the normal mode. havent tried it in safe mode though. I tried downloading Combofix and installing it in safemode but the system has got hung up.
I have tried to do a system restore to a previous date using task manager but that doesnt seem to work. i have also tried to run malwarebytes and spybot in safemode but they dont seem to clean up my laptop.
I hope yopu can help me clean up my system as I dont want to reformat my disk and reload everything back. Thanks in advance for the help Quote from: imgreat on May 28, 2010, 06:39:47 PM Hi I have a HP laptop with Windows XP installed. I have McAfee installed along with Malware bytes on the system. Recently malwarebytes had found a few trojan and malicious software which were quarantined (this list also included the msls51.dll file which was quarantined). Yesterday after a restart I encountered a few error messages: "lsass.exe - Unable to run Component The application has failed to start because msls51.dll was not found. Re-installing the application may fix this problem"
the most frequent message which pops up is "msls51.dll was not found" I also get another message before the desktop background appears which is " userinit.exe - Unable to run Component".
I only get the background appearing (no toolbar, no desktop icons) once windows starts and that's it. I can access the task manager through ctrl+alt+del and try and run tasks through it. I tried running Ccleaner but it does not allow me to run it. I also tried downloading Superantispyware but it does not seem to load in the normal mode. havent tried it in safe mode though. I tried downloading Combofix and installing it in safemode but the system has got hung up.
I have tried to do a system restore to a previous date using task manager but that doesnt seem to work. i have also tried to run malwarebytes and spybot in safemode but they dont seem to clean up my laptop.
I hope yopu can help me clean up my system as I dont want to reformat my disk and reload everything back. Thanks in advance for the help
Hi I have included the Malware bytes Log along with HijackThis log. I can't get Superantispyware to install and run in normal mode. Will try again in safe mode. I cant get Combofi also to run in either safe mode or normal mode. any help from anyone would be appreciated.Quote from: imgreat on May 28, 2010, 06:39:47 PMHi I have a HP laptop with Windows XP installed. I have McAfee installed along with Malware bytes on the system. Recently malwarebytes had found a few trojan and malicious software which were quarantined (this list also included the msls51.dll file which was quarantined). Yesterday after a restart I encountered a few error messages: "lsass.exe - Unable to run Component The application has failed to start because msls51.dll was not found. Re-installing the application may fix this problem"
the most frequent message which pops up is "msls51.dll was not found" I also get another message before the desktop background appears which is " userinit.exe - Unable to run Component".
I only get the background appearing (no toolbar, no desktop icons) once windows starts and that's it. I can access the task manager through ctrl+alt+del and try and run tasks through it. I tried running Ccleaner but it does not allow me to run it. I also tried downloading Superantispyware but it does not seem to load in the normal mode. havent tried it in safe mode though. I tried downloading Combofix and installing it in safemode but the system has got hung up.
I have tried to do a system restore to a previous date using task manager but that doesnt seem to work. i have also tried to run malwarebytes and spybot in safemode but they dont seem to clean up my laptop.
I hope yopu can help me clean up my system as I dont want to reformat my disk and reload everything back. Thanks in advance for the help
[recovering disk space - old attachment deleted by admin]
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