Solve : Multiple Personalitys!?

1.	Solve : Multiple Personalitys!?
Answer» My computer Lags, The mouse will not scroll, cannot exit websites esp google, And When I run Superantisyeware I keep getting tracking cookies!. And now nothing will OPEN like Hijack this Icons on desktop! Ok got this to work, Logfile of Trend MICRO HijackThis v2.0.2 Scan saved at 9:52:17 AM, on 2/15/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16608) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe C:\Program Files\ThreatFire\TFTray.exe C:\PROGRA~1\SPYWAR~1\swdoctor.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Dell Support Center\bin\sprtcmd.exe C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe C:\Program Files\Network Associates\Common Framework\FrameworkService.exe C:\Program Files\Network Associates\VirusScan\Mcshield.exe C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe C:\WINDOWS\system32\PnkBstrA.exe C:\Program Files\Spyware Doctor\sdhelp.exe C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe C:\Program Files\Dell Support Center\bin\sprtsvc.exe C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe C:\Program Files\ThreatFire\TFService.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\wbem\wmiprvse.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://bellsouth.net/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe" O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\CUSTOM\dsca.exe" O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~1\swdoctor.exe /Q O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter O4 - HKUS\S-1-5-18\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q (User 'Default user') O4 - Startup: Yahoo! Widgets.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {321FB770-1FBE-4BFE-BDC1-6F622D4FA499} - https://setup.bellsouth.net/wizlet/PWReset/static/controls/WebflowActiveXInstaller_4-2-1.cab O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1182202701703 O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe O23 - Service: MCAFEE Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe -- End of file - 7476 bytes I don't think it is malware. Try a good cleaning. Download and install CleanUp!.exe Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows: Click Options... Make sure the arrow is set to Standard CleanUp! Uncheck the following: (if checked) Delete Newsgroup cache Delete Newsgroup Subscriptions Click OK Click the CleanUp! button to start the program. Reboot/logoff when prompted. Note: CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp! If you have a 64 bit Operating System do NOT run Cleanup and let me know as we will use another utility ---------- Then use a third party defrag program to defrag the drive. http://filehippo.com/download_jkdefrag/I downloaded Cleanup.exe, But When I try to uncheck Newsgroups The arrow auto adjusts to custom setup? Also I have been using CC Cleaner, Is That close to the same thing?The instructions on Cleanup are slightly outdated so as long as the check boxes are correct everything will be fine. Sorry I need to update them. Cleanup will remove more then CCleaner. It is for a thorough cleaning where CCleaner is better for daily use.Alrighty Than! OW YEA, that worked really well. You guys are awsome, Thanks!Glad it worked. Safe surfing..............

Answer»

My computer Lags, The mouse will not scroll, cannot exit websites esp google, And When I run Superantisyeware I keep getting tracking cookies!. And now nothing will OPEN like Hijack this Icons on desktop! Ok got this to work, Logfile of Trend MICRO HijackThis v2.0.2
Scan saved at 9:52:17 AM, on 2/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\PROGRA~1\SPYWAR~1\swdoctor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\ThreatFire\TFService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://bellsouth.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\CUSTOM\dsca.exe"
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~1\swdoctor.exe /Q
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-18\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q (User 'Default user')
O4 - Startup: Yahoo! Widgets.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {321FB770-1FBE-4BFE-BDC1-6F622D4FA499} - https://setup.bellsouth.net/wizlet/PWReset/static/controls/WebflowActiveXInstaller_4-2-1.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1182202701703
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: MCAFEE Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe

--
End of file - 7476 bytes
I don't think it is malware. Try a good cleaning.

Download and install CleanUp!.exe

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:

Click Options...
Make sure the arrow is set to Standard CleanUp!
Uncheck the following: (if checked)
- Delete Newsgroup cache
- Delete Newsgroup Subscriptions
Click OK

Click the CleanUp! button to start the program. Reboot/logoff when prompted.

Note: CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp! If you have a 64 bit Operating System do NOT run Cleanup and let me know as we will use another utility

----------

Then use a third party defrag program to defrag the drive.

http://filehippo.com/download_jkdefrag/I downloaded Cleanup.exe, But When I try to uncheck Newsgroups The arrow auto adjusts to custom setup? Also I have been using CC Cleaner, Is That close to the same thing?The instructions on Cleanup are slightly outdated so as long as the check boxes are correct everything will be fine. Sorry I need to update them.

Cleanup will remove more then CCleaner. It is for a thorough cleaning where CCleaner is better for daily use.Alrighty Than! OW YEA, that worked really well. You guys are awsome, Thanks!Glad it worked.

Safe surfing..............

Solve : Multiple Personalitys!?

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