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Solve : My AV keeps detecting a virus from the same pop-up on different sites?

Answer»

It shows that you have Authentium Antivirus and AVG Anti-Virus Free Edition 2013 plus the AV from Earthlink but it also shows that they are DISABLED. One of them should be enabled.

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Total Fragmentation on Drive C:: 11% Defragment your hard drive soon! (Do NOT defrag if SSD!)
Don't ignore this warning and run your defragger soon. SSD means Solid State Drive.
You should turn on your Windows Firewall.
Please try to run ComboFix again even though you can't disable your AV's Quote from: SuperDave on January 19, 2013, 06:41:39 PM
It shows that you have Authentium Antivirus and AVG Anti-Virus Free Edition 2013 plus the AV from Earthlink but it also shows that they are disabled. One of them should be enabled.

I use AVG. I do not know how to enable/disable/use/uninstall/whatever the others. I had no IDEA they were installed until now. And I don't see where it says they're disabled, besides for "On Access scanning". What is that?

Quote from: SuperDave on January 19, 2013, 06:41:39 PM
Please try to run ComboFix again even though you can't disable your AV's

It SURE sounds to me like ComboFix will mess up the computer, ESPECIALLY if my AV's aren't disabled. I have not encountered the pop-up since the second time (which was a month ago), can we skip that part, or is there a safer alternative or something?

I guess I will just use the Windows Firewall, and if I ever figure out what the other one is I'll use it. Quote
And I don't see where it says they're disabled, besides for "On Access scanning". What is that?
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Authentium Antivirus               
AVG Anti-Virus Free Edition 2013   
ECHO is off.
EarthLink Anti-virus               
 Antivirus up to date! (On Access scanning disabled!)
On Access scanning disabled means that you have no AV to protect your computer while on-line. If you use AVG you should activate it now.
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It sure sounds to me like ComboFix will mess up the computer, especially if my AV's aren't disabled
Not really. It will just mess up the scan a bit.
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I guess I will just use the Windows Firewall, and if I ever figure out what the other one is I'll use it.
[/COLOR]
If you decide to use another firewall make sure you disable the Windows Firewall.

  • Download RogueKiller on the desktop
  • Close all the running programs
  • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
  • Otherwise just double-click on RogueKiller.exe
  • Pre-scan will start. Let it finish.
  • Click on SCAN button.
  • A REPORT (RKreport.txt) should open. Post its content in your next reply. (RKreport could also be found on your desktop)
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again
Quote from: SuperDave on January 20, 2013, 06:30:09 PM
On Access scanning disabled means that you have no AV to protect your computer while on-line. If you use AVG you should activate it now.

How do I activate it? AVG is enabled, and it blocks sites if it finds something on them. I don't understand how it's not enabled?

AVG found something (It just said "Unknown") when I ran RogueKiller. Is that what you mean by "RogueKiller has been blocked"? Quote
How do I activate it? AVG is enabled, and it blocks sites if it finds something on them. I don't understand how it's not enabled?
Ok. The securty check showed that it was not enabled. Just want to make sure.
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AVG found something (It just said "Unknown") when I ran RogueKiller. Is that what you mean by "RogueKiller has been blocked"?
Exactly. Please keep trying to run it


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