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Solve : My computer got very slow.? |
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Answer» Hi, I've had many viruses and I never knew how to get rid of them. I've been having virus or awhile now, and someone recommended me to go to this site. Is someone willing to help me and my problems? Thank you.
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---------- Restart the computer and let us know how things are now.Nice catch; I can't believe I overlooked BitDefender and the old Java. Shame on me. azncruboi, follow evilfantasy's above instructions. I can't say that it'll solve your problem, but you should definitely notice a difference.Hi, thanks for the help guys. EVIL Fantasy, I did as you said, and it has helped my laptop. Thanks for that. It is running a bit faster then before. Firefox seems to load faster, and the minimize does not go out of hand. Firefox still does freeze up at times. Carbon Dudeoxide, Windows XP Toshiba 1.60 GHz 504MB of RAM 74.2GB of space 10.1 GB of free space Also, what is your Hard Drive Capacity and Free Space? CBMatt, I posted the Superantispyware as follows. SUPERAntiSpyware Scan Log http://www.superantispyware.com Generated 08/22/2008 at 01:20 PM Application Version : 4.15.1000 Core Rules Database Version : 3542 Trace Rules Database Version: 1460 Scan type : Complete Scan Total Scan Time : 11:20:46 Memory items scanned : 423 Memory threats detected : 0 Registry items scanned : 4854 Registry threats detected : 0 File items scanned : 116986 File threats detected : 0 EDIT: Just incase if needed. I don't know what most of the programs are and do. Uninstall list Adobe Flash Player 9 ActiveX Adobe Flash Player Plugin Adobe Reader 7.0 avast! Antivirus Bluetooth Stack for Windows by Toshiba CCleaner (remove only) DivX Codec DivX Converter DivX Player DivX Web Player DVD-RAM Driver High Definition Audio Driver Package - KB888111 HijackThis 2.0.2 Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 10 (KB903157) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) Intel(R) Graphics Media Accelerator Driver Intel(R) PROSet/Wireless Software InterVideo WinDVD Creator 2 InterVideo WinDVD for TOSHIBA Java(TM) 6 Update 7 Malwarebytes' Anti-Malware mCore mDrWiFi mHelp Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft .NET Framework 2.0 Service Pack 1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft User-Mode Driver Framework Feature Pack 1.0 mIWA mLogView mMHouse Mozilla Firefox (2.0.0.16) mPfMgr mPfWiz mProSafe MSXML 4.0 SP2 (KB936181) mWlsSafe mXML mZConfig Office 2003 Trial Assistant QuickTime RealPlayer REALTEK GbE & FE Ethernet PCI-E NIC Driver Realtek High Definition Audio Driver Rhapsody Player Engine SD Secure Module Security Update for Step By Step Interactive Training (KB898458) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 10 (KB936782) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950759) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953838) Security Update for Windows XP (KB953839) Sonic Encoders Synaptics Pointing Device Driver TOSHIBA Assist TOSHIBA ConfigFree TOSHIBA Controls TOSHIBA Direct Disc Writer TOSHIBA Disc Creator TOSHIBA Hotkey Utility TOSHIBA PC Diagnostic Tool TOSHIBA Power Saver TOSHIBA Recovery Disc Creator Toshiba Registration TOSHIBA SD Memory Card Format TOSHIBA Software Upgrades TOSHIBA Speech System Applications TOSHIBA Speech System SR Engine(U.S.) Version1.0 TOSHIBA Speech System TTS Engine(U.S.) Version1.0 TOSHIBA TouchPad ON/Off Utility TOSHIBA Utilities TOSHIBA Virtual Sound TOSHIBA Zooming Utility Touch and Launch Update for Windows Media Player 10 (KB910393) Update for Windows Media Player 10 (KB913800) Update for Windows Media Player 10 (KB926251) Update for Windows XP (KB951072-v2) Update Rollup 2 for Windows XP Media Center Edition 2005 VeohTV BETA Windows Media Format 11 runtime Windows Media Format 11 runtime Windows Media Player 11 Windows Media Player 11 Windows Media Player Firefox Plugin Windows XP Media Center Edition 2005 KB888316 Windows XP Media Center Edition 2005 KB894553 Windows XP Media Center Edition 2005 KB895678 Windows XP Media Center Edition 2005 KB925766 Windows XP Service Pack 3 WinRAR archiver Your Uninstaller! 2006 Version 5 Process list saved on 3:26:11 AM, on 8/23/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) [pid] [full path to filename] [file version] [company name] 608 C:\WINDOWS\System32\smss.exe 5.1.2600.5512 Microsoft Corporation 688 C:\WINDOWS\system32\winlogon.exe 5.1.2600.5512 Microsoft Corporation 732 C:\WINDOWS\system32\services.exe 5.1.2600.5512 Microsoft Corporation 744 C:\WINDOWS\system32\lsass.exe 5.1.2600.5512 Microsoft Corporation 916 C:\WINDOWS\system32\svchost.exe 5.1.2600.5512 Microsoft Corporation 1024 C:\WINDOWS\System32\svchost.exe 5.1.2600.5512 Microsoft Corporation 1088 C:\Program Files\Intel\Wireless\Bin\EvtEng.exe 10.5.0.20 Intel Corporation 1136 C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe 10.5.0.34 Intel Corporation 1516 C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe 4.8.1227.0 ALWIL Software 1596 C:\Program Files\Alwil Software\Avast4\ashServ.exe 4.8.1227.0 ALWIL Software 536 C:\WINDOWS\Explorer.EXE 6.0.2900.5512 Microsoft Corporation 1464 C:\WINDOWS\system32\spoolsv.exe 5.1.2600.5512 Microsoft Corporation 1608 C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe 6.0.0.1 TOSHIBA CORPORATION 264 C:\WINDOWS\system32\DVDRAMSV.exe 3.0.0.0 Matsushita Electric Industrial Co., Ltd. 488 C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe 10.5.0.4 Intel Corporation 1368 C:\WINDOWS\system32\svchost.exe 5.1.2600.5512 Microsoft Corporation 1320 c:\TOSHIBA\IVP\swupdate\swupdtmr.exe 808 C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe 1.0.0.14 TOSHIBA Corp. 1904 C:\WINDOWS\system32\TODDSrv.exe 1.0.0.3 TOSHIBA Corporation 2616 C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe 4.8.1227.0 ALWIL Software 2692 C:\Program Files\Alwil Software\Avast4\ashWebSv.exe 4.8.1229.0 ALWIL Software 3404 C:\Program Files\Toshiba\Tvs\TvsTray.exe 1.0.0.7 TOSHIBA Corporation 3508 C:\WINDOWS\system32\TPSMain.exe 1.0.15.0 TOSHIBA Corporation 3556 C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe 3.22.0.0 TOSHIBA Corporation 3620 C:\WINDOWS\system32\TPSBattM.exe 1.0.2.0 TOSHIBA Corporation 3628 C:\Program Files\Synaptics\SynTP\SynTPEnh.exe 8.2.13.2 Synaptics, Inc. 3644 C:\WINDOWS\RTHDCPL.EXE 2.0.9.1 Realtek Semiconductor Corp. 3656 C:\toshiba\ivp\ism\pinger.exe 3.7.0.0 TOSHIBA Corporation 3660 C:\Program Files\Synaptics\SynTP\Toshiba.exe 8.2.13.2 Synaptics, Inc. 3700 C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe 6.0.1.2 TOSHIBA CORPORATION 3728 C:\WINDOWS\ehome\ehtray.exe 5.1.2710.2732 Microsoft Corporation 3836 C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe 6.0.0.117 TOSHIBA CORPORATION 3884 C:\Program Files\Common Files\Real\Update_OB\realsched.exe 0.1.1.45 RealNetworks, Inc. 3932 C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe 6.0.70.6 Sun Microsystems, Inc. 3956 C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe 4.8.1227.0 ALWIL Software 3996 C:\WINDOWS\system32\ctfmon.exe 5.1.2600.5512 Microsoft Corporation 800 C:\WINDOWS\system32\RAMASST.exe 1.1.0.0 Matsushita Electric Industrial Co., Ltd. 1844 C:\WINDOWS\eHome\ehSched.exe 5.1.2710.2732 Microsoft Corporation 1848 C:\WINDOWS\eHome\ehRecvr.exe 5.1.2715.3011 Microsoft Corporation 3044 C:\WINDOWS\system32\dllhost.exe 5.1.2600.5512 Microsoft Corporation 1884 C:\WINDOWS\eHome\ehmsas.exe 5.1.2710.2732 Microsoft Corporation 3236 C:\Program Files\Mozilla Firefox\firefox.exe 1.8.20080.4669 Mozilla Corporation 3276 C:\WINDOWS\system32\msiexec.exe 3.1.4001.5512 Microsoft Corporation 2080 C:\Program Files\Trend Micro\HijackThis\HijackThis.exe 2.0.0.2 Trend Micro Inc. C:\WINDOWS\system32\ntdll.dllHey, out of curiosity, why am I not getting any response?Sorry, sometimes replies slip by us and get forgotten. Not on purpose..... I don't think this is a malware issue. Post a new HijackThis log and we will see if there is anything we can do with it to try and speed up the PC.I agree with evilfantasy. So far, it seems that your computer is just struggling to handle all of the programs. And like he said, the lack of response was not on purpose. The problems in the SECTION are fairly involved, so we get busy easily. It also doesn't help that school is starting up, which eats away at a lot of my time. My apologies. Anyway, go ahead and post the new HJT log and we'll see what else we can do. Also, you should post as many computer specs as you can, such as CPU, RAM, hard drive (free space and total space), video card, etc.Computer specs: Windows xp media center edition version 2002 service pack 3 toshiba satellite Genuine Intel CPU t2050 1.60 GHz 504MB of RAM. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:29:59 PM, on 8/28/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\WINDOWS\system32\DVDRAMSV.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\WINDOWS\system32\svchost.exe c:\TOSHIBA\IVP\swupdate\swupdtmr.exe C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe C:\WINDOWS\system32\TODDSrv.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\WINDOWS\system32\dllhost.exe C:\Program Files\Toshiba\Tvs\TvsTray.exe C:\WINDOWS\system32\TPSMain.exe C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\Synaptics\SynTP\Toshiba.exe C:\toshiba\ivp\ism\pinger.exe C:\WINDOWS\system32\TPSBattM.exe C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe C:\WINDOWS\ehome\ehtray.exe C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\eHome\ehmsas.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\RAMASST.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://desktop.google.com/uninstall-feedback.html?hl=en R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe O4 - HKLM\..\Run: [TPSMain] TPSMain.exe O4 - HKLM\..\Run: [TFncKy] TFncKy.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://signin3.valueactive.com/Register/Branding/olr3313/OCX/v1018/flashax.cab O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe -- End of file - 6476 bytes None of these need to be running at startup. Open HijackThis and select Do a system scan only. Place a check mark next to the following entries: (if there) - O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe - O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run - O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe - O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe - O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE - O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot - O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" - O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe Important: Close all windows except for HijackThis and then click Fix checked. Exit HijackThis. ---------- Note: the below instructions were created specifically for this user. If you are not this user, DO NOT follow these directions as they could damage the workings of your system Go to Start > Run and type notepad.exe then click OK Copy the text in the Code box below and paste it into Notepad. Code: [Select]REGEDIT4 [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run] "Tvs"=- "Pinger"=- "igfxtray"=- "ehTray"=- "Alcmtr"=- "TkBellExe"=- "SunJavaUpdateSched"=- "ctfmon.exe"=- In Notepad go to File > Save as... Next to File name: type fixme.reg Use the dropdown box next to Save as type: and select All files. Save it to the Desktop. There should now be a file on the Desktop that looks like this Double-click fixme.reg it and allow it to merge with the Registry. You may not see anything happen but give it a few seconds or so to finish. Now delete the fixme.reg file from the Desktop and restart the computer. ---------- Use the Secunia Software Inspector
That's all I can see. If there are still problems you may need to UPGRADE some hardware. |
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