1.

Solve : My computer won't work! Please help?

Answer»

I think I've got a virus that has completely messed up my computer. I recently got a message while on the internet that the computer was infected, and then before I could run a scan my computer froze (this wasn't to do with the virus, it's an annoying problem that happens regularly to my crappy machine). Since then, whenever I've loaded up I get a message saying 'wmpexe has PERFORMED an illegal operation and must be SHUT down'. So I shut it down, then a new message comes up saying 'explorer has performed an illegal operation and must be shut down'. So I shut it down as well and that's the last I can do. All that's on my desktop is my taskbar, and I can't open the start menu. I can't use 'ctrl-alt-del' either. Nothing works. Does anyone know how I could solve this or is it a problem that I'll NEED to get a professional to sort out?

I am running Windows 98 (second edition I think) by the way.Have you got any idea where you came across the virus...? and have you not got any anti-virus programs...?Start in safe mode and run the scans.Try safe mode, and back up.

Then REFORMAT your disk and install fresh OS.



Discussion

No Comment Found