Hello CH and Thanks ahead of time for your help and advice!

Yesterday was my fathers birthday (66th) and he received a card from a friend that he couldn't open without installing mywebsearch toolbar... or so he say's. My folks are usually pretty diligent in getting ahold of me to see if it is ok or get my advice to install applications from internet, but not this time?
anyhow long story short I got on their comp tried to do a restore, to a point before mywebsearch and the comp said unsuccessful restore and no changes had been made so I went to add/remove programs and uninstalled mywebsearch (which I know doesn't uninstall everything and leaves all sorts of traces) they also wanted norton 360 uninstalled . I went and got norton removal tool and removed norton 360. I then installed latest free avg & windows defender on here, plus turned on windows firewall.

I know there is always tracks left behind on uninstalls so just to be sure I take my folks back a clean comp and maybe get the restore to work again, I would appreciate someone to take a look at logs for me and let me know if their is anything else I need to do? I have all the logs for you and followed your guidelines first so as not to waste your time. I didn't do the ccleaner until after I did superantispyware. so am sorry for all the cookies it found. all info is below so thank you again!

comp info:
80gig hardrive
340 Intel celeron D processor
OS NameMicrosoft Windows XP Home Edition
Version5.1.2600 Service Pack 2 Build 2600
OS ManufacturerMicrosoft Corporation
System ManufacturerCompaq Presario 061
System ModelPS569AA-ABA SR1420NX NA520
System TypeX86-based PC
Processorx86 Family 15 Model 4 Stepping 1 GenuineIntel ~2933 Mhz
BIOS Version/DatePhoenix Technologies, LTD 3.04, 1/26/2005
SMBIOS Version2.3
Windows DirectoryC:\WINDOWS
System DirectoryC:\WINDOWS\system32
Boot Device\Device\HarddiskVolume2
LocaleUnited States
Hardware Abstraction LayerVersion = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
Time ZoneMountain Daylight Time
Total Physical Memory768.00 MB
Available Physical Memory415.68 MB
Total Virtual Memory2.00 GB
Available Virtual Memory1.96 GB
Page File Space1.44 GB
Page FileC:\pagefile.sys


[recovering disk space -- attachment deleted by admin]Your computer is clean

1. Download, and install CCleaner: http://www.ccleaner.com/download/builds. Get "Slim" version.
Read CCleaner instruction here: http://www.jahewi.nl/ccleaner/ccleaner.html.
Run CCleaner.

2. Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks COLUMN on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

3. Restart computer.

4. Turn System Restore on.

5. Download, and install McAfee SiteAdvisor: http://www.siteadvisor.com/download/ff.html. It'll warn you (in most cases) about dangerous web sites.

6. (optional) Download, and install free version of ThreatFire: http://www.threatfire.com/. It'll give you an extra protection against malwares. It won't interfere with your antivirus program

7. Read "So how did I get infected in the first place?": http://www.castlecops.com/postlite7736-.html

8. Let me know, how your computer is doing.

Hello Broni!!!

I would like to thank you so much for taking the time to look at the logs and giving me good news that it is clean... I normally run ccleaner on their comp but did notice I needed to update it!! Computer is running as good as it can on dial-up...lol... just made major changes like UNINSTALLING norton and getting rid of the mistake my folks made of installing mywebsearch.
I just like to after that, do a major cleanup and run SAS & MBAM and have you guy's take a look for me so I can rest assured their comp is running up to par.
I am so GLAD you guys are here to look for me, as I haven't the knowledge of reading and deciphering the logs. have a good idea on most, but still like a specialists opinion! Will be installing threatfire soon, want to see what it is like on my comp first and then can educate folks on it, being I am supposedly their Computer Technician.. ..lol.. I do tell them I get alot of help from real Tech's in this forum!

Anyhow, thanks again for your time and hope I didn't take too much of it away from others that are having major problems! In my opinion your forum is the best and you are the only forum I come to for problems, so kudos's to y'all

comp is running great again! Very good, my friend