Solve : Nasty Bug - No Access Allowed to Fix It.?

1.	Solve : Nasty Bug - No Access Allowed to Fix It.?
Answer» YUP, formatting is the way to go now that you have saved your important data. BTW, the use of DVD-RW's is a less expensive way to backup your data. Good luck.Good suggestion! Thanks.So now I have tried to reformat via factory files within the computer and it has seized up, maybe because of the virus, I don't KNOW. I don't think he has a disc supplied at purchase. Quote from: copespeak on February 04, 2014, 07:03:25 PM So now I have tried to reformat via factory files within the computer and it has seized up, maybe because of the virus, I don't know. I don't think he has a disc supplied at purchase. No, it shouldn't freeze up during a reformat because of INFECTIONS. Perhaps a hardware problem is causing it to freeze. He can always borrow a disk as long as it's the same version as what's installed on the machine.I can't get it to progress past the point where it says there is an error.Quote from: copespeak on February 04, 2014, 07:03:25 PM So now I have tried to reformat via factory files within the computer What does that mean? You cannot format the system drive from within Windows. EXACTLY what are you doing?I have chosen the option to 'recover' (not system restore)? Maybe the virus extends into that, I don't know.I'm sorry - but I really don't know what you mean. From where have you chosen that option. PLEASE KEEP in mind we can't see your screen - you need to describe to us what you are doing.I chose 'restore to factory settings', and it proceeded for a while, then I got this notice (see attachment). Then it just loops ... you click OK and then it starts again. Thanks for your patience! [recovering disk space, attachment deleted by admin]If there is a major bug in the system it could potentially prevent you from returning to factory settings. SuperDave's suggestion of a format and reinstall is your best bet. If I were you I'd boot to a Windows disc, delete the system partition, recreate it, format, and install Windows from scratch.Thanks Allan, yes, I am trying to find someone who has one we can borrow! Nothing like a fresh start.

Answer» YUP, formatting is the way to go now that you have saved your important data. BTW, the use of DVD-RW's is a less expensive way to backup your data. Good luck.Good suggestion! Thanks.So now I have tried to reformat via factory files within the computer and it has seized up, maybe because of the virus, I don't KNOW. I don't think he has a disc supplied at purchase. Quote from: copespeak on February 04, 2014, 07:03:25 PM

So now I have tried to reformat via factory files within the computer and it has seized up, maybe because of the virus, I don't know. I don't think he has a disc supplied at purchase.

No, it shouldn't freeze up during a reformat because of INFECTIONS. Perhaps a hardware problem is causing it to freeze. He can always borrow a disk as long as it's the same version as what's installed on the machine.I can't get it to progress past the point where it says there is an error.Quote from: copespeak on February 04, 2014, 07:03:25 PM

So now I have tried to reformat via factory files within the computer

What does that mean? You cannot format the system drive from within Windows. EXACTLY what are you doing?I have chosen the option to 'recover' (not system restore)? Maybe the virus extends into that, I don't know.I'm sorry - but I really don't know what you mean. From where have you chosen that option. PLEASE KEEP in mind we can't see your screen - you need to describe to us what you are doing.I chose 'restore to factory settings', and it proceeded for a while, then I got this notice (see attachment). Then it just loops ... you click OK and then it starts again.

Thanks for your patience!

[recovering disk space, attachment deleted by admin]If there is a major bug in the system it could potentially prevent you from returning to factory settings. SuperDave's suggestion of a format and reinstall is your best bet. If I were you I'd boot to a Windows disc, delete the system partition, recreate it, format, and install Windows from scratch.Thanks Allan, yes, I am trying to find someone who has one we can borrow! Nothing like a fresh start.

Solve : Nasty Bug - No Access Allowed to Fix It.?

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