Solve : need help finding and deleting a link for a virus?

1.	Solve : need help finding and deleting a link for a virus?
Answer» we have been trying to find a link for days now. we think it may be a virus from an EMAIL. our computer will slow down, freeze up, and states " internet explorer CAUSED an error, and also says SHPRRPRT.DLL." we have tried to find this link or file but everything says that "link/file" is not found or will not let us OPEN a program to find it. PLEASE HELP!!!!! What antivirus and antispyware protection are you using? Try it ALL in safe mode with system restore turned off and post back.war3006....... This spyware BHO (smrtshpr.dll) is related to SmartShopper Have you run your anti virus and your antispyware APP from safe mode ? A good antispyware to try is the AVG antispyware ...... get it at http://free.grisoft.com/doc/20/lng/us/tpl/v5 ...make sure to get the latest updates. Please post a hijackthis log here for us to have a look at ...... after you have run the above mentioned scans. dl65

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