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Solve : Need help removing invisible virus files?

Answer»

Were getting there....

Download & run this tool SafeBootKeyRepair-CF

It will only take a short moment for it to finish running.
A log will be produced at C:\SafeBoot_Repair.txt. PLEASE post that in your next reply.

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Go to Start > Run and type NOTEPAD.exe then click OK

Copy and paste the below into Notepad and save as fixme.REG to Your Desktop

Code: [Select]REGEDIT4

[-HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

[-HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

    Locate fixme.reg on your Desktop and double-click it. Answer
Yes when prompted to merge with the Registry.

Make sure that you tell me if you receive a success message about adding the above to the registry. If you do not get a success message, it did not work.

Delete the fixme.reg from the Desktop.

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  • Click START then RUN
  • Now type Combofix /u in the runbox
  • Make sure there's a space between Combofix and /u
  • Then hit Enter.
.
  • The above procedure will:
  • Delete the following:
  • ComboFix and its associated files and folders.
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Set a new, clean Restore Point.
.
----------

Run CCleaner and let me know how everything is now.Here is the safeboot repair log:

Code: [Select]Reg export of SafeBoot key after repair:
========================

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot]
"AlternateShell"="cmd.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\AppMgmt]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Base]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Boot Bus Extender]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Boot file system]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\CryptSvc]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\DcomLaunch]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmadmin]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmboot.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmio.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmload.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmserver]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\EventLog]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\File system]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Filter]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\HelpSvc]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Netlogon]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\PCI Configuration]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\PlugPlay]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\PNP Filter]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Primary disk]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\procexp90.Sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\PSEXESVC]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\RpcSs]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\SCSI Class]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\sermouse.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\sr.sys]
@="FSFilter System Recovery"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\SRService]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\System Bus Extender]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\vga.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\vgasave.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\WdfLoadGroup]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\WinMgmt]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\WRConsumerService]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{36FC9E60-C465-11CF-8056-444553540000}]
@="Universal Serial Bus controllers"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E965-E325-11CE-BFC1-08002BE10318}]
@="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E967-E325-11CE-BFC1-08002BE10318}]
@="DiskDrive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E969-E325-11CE-BFC1-08002BE10318}]
@="Standard floppy disk controller"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E96A-E325-11CE-BFC1-08002BE10318}]
@="Hdc"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E96B-E325-11CE-BFC1-08002BE10318}]
@="Keyboard"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E96F-E325-11CE-BFC1-08002BE10318}]
@="Mouse"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E977-E325-11CE-BFC1-08002BE10318}]
@="PCMCIA Adapters"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E97B-E325-11CE-BFC1-08002BE10318}]
@="SCSIAdapter"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E97D-E325-11CE-BFC1-08002BE10318}]
@="System"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E980-E325-11CE-BFC1-08002BE10318}]
@="Floppy disk drive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{71A27CDD-812A-11D0-BEC7-08002BE2092F}]
@="Volume"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{745A17A0-74D3-11D0-B6FE-00A0C90F57DA}]
@="HUMAN Interface Devices"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\AFD]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\AppMgmt]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Base]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Boot Bus Extender]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Boot file system]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Browser]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\CryptSvc]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\DcomLaunch]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Dhcp]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmadmin]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmboot.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmio.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmload.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmserver]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\DnsCache]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\EventLog]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\File system]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Filter]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\HelpSvc]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\ip6fw.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\ipnat.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\LanmanServer]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\LanmanWorkstation]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\LmHosts]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Messenger]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NDIS]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NDIS Wrapper]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Ndisuio]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetBIOS]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetBIOSGroup]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetBT]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetDDEGroup]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Netlogon]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetMan]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Network]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetworkProvider]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NtLmSsp]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PCI Configuration]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PlugPlay]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PNP Filter]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PNP_TDI]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Primary disk]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\procexp90.Sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PSEXESVC]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\rdpcdd.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\rdpdd.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\rdpwd.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\rdsessmgr]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\RpcSs]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\SCSI Class]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\sermouse.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\sharedaccess]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\sr.sys]
@="FSFilter System Recovery"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\SRService]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Streams Drivers]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\System Bus Extender]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Tcpip]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\TDI]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\tdpipe.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\tdtcp.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\termservice]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\UploadMgr]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\vga.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\vgasave.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\WdfLoadGroup]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\WinMgmt]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\WRConsumerService]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\WZCSVC]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{1a3e09be-1e45-494b-9174-d7385b45bbf5}]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{36FC9E60-C465-11CF-8056-444553540000}]
@="Universal Serial Bus controllers"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E965-E325-11CE-BFC1-08002BE10318}]
@="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E967-E325-11CE-BFC1-08002BE10318}]
@="DiskDrive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E969-E325-11CE-BFC1-08002BE10318}]
@="Standard floppy disk controller"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E96A-E325-11CE-BFC1-08002BE10318}]
@="Hdc"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E96B-E325-11CE-BFC1-08002BE10318}]
@="Keyboard"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E96F-E325-11CE-BFC1-08002BE10318}]
@="Mouse"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E972-E325-11CE-BFC1-08002BE10318}]
@="Net"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E973-E325-11CE-BFC1-08002BE10318}]
@="NetClient"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E974-E325-11CE-BFC1-08002BE10318}]
@="NetService"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E975-E325-11CE-BFC1-08002BE10318}]
@="NetTrans"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E977-E325-11CE-BFC1-08002BE10318}]
@="PCMCIA Adapters"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E97B-E325-11CE-BFC1-08002BE10318}]
@="SCSIAdapter"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E97D-E325-11CE-BFC1-08002BE10318}]
@="System"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E980-E325-11CE-BFC1-08002BE10318}]
@="Floppy disk drive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{71A27CDD-812A-11D0-BEC7-08002BE2092F}]
@="Volume"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{745A17A0-74D3-11D0-B6FE-00A0C90F57DA}]
@="Human Interface Devices"

========================

HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\procexp90.Sys
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\PSEXESVC
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\WdfLoadGroup
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\WRConsumerService


success message: fixme.reg was successfully entered into the registry.
I ran CCleaner and the computer is running great.

Sounds good.

Have a look through this.

Use the Secunia Software Inspector to check for out of date software.
  • Click Start Now
  • Check the box next to Enable thorough system inspection.
  • Click Start
  • Allow the scan to finish and scroll down to see if any updates are needed.
  • UPDATE anything listed.
.
----------

Go to Microsoft Windows Update and get all critical updates.

----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.Ok.
Thank you very much for your help.


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