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Answer» Hello, I've recently contracted a virus of some sort that causes the following to happen:
Repetitive comments such as: Application cannot be executd. The file ** is infected.
I've followed your instructions up to this point and am now beginning this thread. Also to note is that I've done some of the stuff found in other posts yesterday prior to beginning the correct process. Therefore a bunch of stuff has been removed. Regardless, the virus still exists. So per instructions found on your website I am to the point in "Read this before requesting malware removal help" where I am to post my SUPERantispyware results log... and here it is:
SUPERAntiSpyware Scan Log http://www.superantispyware.com
Generated 02/06/2010 at 11:34 AM
Application Version : 4.33.1000
Core Rules Database Version : 4561 Trace Rules Database Version: 2373
Scan type : Complete Scan Total Scan Time : 01:30:15
Memory items scanned : 569 Memory threats detected : 0 Registry items scanned : 6531 Registry threats detected : 0 File items scanned : 85115 File threats detected : 0
Thanks for your help, Michael I apologize. I got a little ahead of myself and thought I was to run one program at a time... so to continue my original post, here are the requested logs:
SUPERAntiSpyware Scan Log http://www.superantispyware.com
Generated 02/06/2010 at 11:34 AM
Application Version : 4.33.1000
Core Rules Database Version : 4561 Trace Rules Database Version: 2373
Scan type : Complete Scan Total Scan Time : 01:30:15
Memory items scanned : 569 Memory threats detected : 0 Registry items scanned : 6531 Registry threats detected : 0 File items scanned : 85115 File threats detected : 0
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Malwarebytes' Anti-Malware 1.44 Database version: 3697 Windows 5.1.2600 Service PACK 3 Internet Explorer 6.0.2900.5512
2/6/2010 2:37:35 PM mbam-log-2010-02-06 (14-37-35).txt
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Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 5:28:47 PM, on 2/6/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal
Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\Program Files\AVG\AVG9\avgchsvx.exe C:\Program Files\AVG\AVG9\avgrsx.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\AVG\AVG9\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\AVG\AVG9\avgnsx.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\Program Files\SonicWALL\SSL-VPN\NetExtender\NEService.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\system32\igfxsrvc.exe C:\WINDOWS\stsystra.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\SonicWALL\SSL-VPN\NetExtender\NEGui.exe C:\PROGRA~1\AVG\AVG9\avgtray.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\DNA\btdna.exe C:\Garmin\ANT Agent\ANT Agent.exe C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\control.exe C:\WINDOWS\system32\control.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\WINDOWS\explorer.exe C:\Program Files\Trend Micro\HijackThis\sniper.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070412 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070412 O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe" O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [SonicWALLNetExtender] C:\Program Files\SonicWALL\SSL-VPN\NetExtender\NEGui.exe -hideGUI -clearReboot O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe" O4 - HKCU\..\Run: [ANT Agent] C:\Garmin\ANT Agent\ANT Agent.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE O4 - Startup: OneNote Table Of Contents.onetoc2 O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200 O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_18.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_18.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6EEFD7B1-B26C-440D-B55A-1EC677189F30} (NELaunchCtrl Class) - https://vpn.hargrove-associates.com/NELX.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: Google Update Service (gupdate1c9cd0e429dfd3a) (gupdate1c9cd0e429dfd3a) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: SonicWALL NetExtender Service (SONICWALL_NetExtender) - SonicWALL Inc. - C:\Program Files\SonicWALL\SSL-VPN\NetExtender\NEService.exe O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
-- End of file - 11658 bytes
Scan type: Quick Scan Objects scanned: 136894 Time elapsed: 5 minute(s), 36 second(s)
Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 1 Registry Values Infected: 2 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0
Memory Processes Infected: (No malicious items detected)
Memory Modules Infected: (No malicious items detected)
Registry Keys Infected: HKEY_CURRENT_USER\Software\avsoft (Trojan.FakeAV) -> Quarantined and deleted successfully.
Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ohewnkfw (Trojan.FakeAlert.Gen) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ohewnkfw (Trojan.FakeAlert.Gen) -> Quarantined and deleted successfully.
Registry Data Items Infected: (No malicious items detected)
Folders Infected: (No malicious items detected)
Files Infected: (No malicious items detected)
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Thank you very much in advance, MichaelWelcome to CH.
Please go to Jotti's malware scan (If more than one file needs scanned they must be done separately and logs posted for each one)
* Copy the file path in the below Code box: Code: [Select]C:\WINDOWS\system32\control.exe * At the upload SITE, click once inside the window next to Browse. * Press Ctrl+V on the keyboard (both at the same time) to paste the file path into the window. * Next click Submit file * Your file will POSSIBLY be entered into a queue which normally takes less than a minute to clear. * This will perform a scan across multiple different virus scanning engines. * Important: Wait for all of the scanning engines to complete. * Once the scan is finished, Copy and then Paste the link in the address bar into your next reply.
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Create An Uninstall List
* Start HijackThis * Click on the Open the Misc Tools section * Click on the Open Uninstall Manager button. * Click on the Save list button and specify where you would like to save this file and click Save. * When you press Save button a notepad will open with the contents of that file. * Copy and paste that list in your reply.please find below, Jotti link and Hijackthis uninstall list as per your request... and again, thank you very much.
http://virusscan.jotti.org/en/scanresult/7ce180637af5ad73b922082feff3d8 dc20542628/328e27ad005e7f7d31fd6161432e018cd2a89627
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32 Bit HP CIO Components Installer Adobe Common File Installer Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Help Center 1.0 Adobe Photoshop CS2 Adobe Reader 9.2 Adobe Stock Photos 1.0 Apple Application Support Apple Mobile Device Support Apple Software Update AVG Free 9.0 BeatScanner 1.41 Bonjour Broadcom 440x 10/100 Integrated Controller Broadcom Management Programs CCleaner Conexant HDA D110 MDC V.92 Modem Critical Update for Windows Media Player 11 (KB959772) FlashPlayer Plus 2.6(Trial version) FUJIFILM USB Driver Garmin Communicator Plugin Garmin Training Center 3.4.3.0 Garmin USB Drivers Garmin USB Drivers Garmin WebUpdater Garmin WebUpdater Google Earth Google Update Helper Google Updater High Definition Audio Driver Package - KB835221 HijackThis 2.0.2 HOTFIX for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976098-v2) HP Deskjet All-In-One Software 9.0 HP Imaging Device Functions 9.0 HP Photosmart Essential 2.01 HP Smart Web Printing HP Solution Center 9.0 Intel(R) Graphics Media Accelerator Driver Intel(R) PROSet/Wireless Software iTunes Java(TM) 6 Update 18 LimeWire 5.3.6 LineupDominator Version 5.0b Full LiveUpdate 3.1 (Symantec Corporation) LiveUpdate Notice (Symantec Corporation) Malwarebytes' Anti-Malware mCore MCU mDriver mDrWiFi mHlpDell Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB953297) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 3.5 SP1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Enterprise 2007 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office PROOF (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Silverlight Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable mIWA mLogView mMHouse Modem Helper Mozilla Firefox (3.5.7) mPfMgr mPfWiz mProSafe mSCfg MSN mSSO MSXML 6 Service Pack 2 (KB954459) mWlsSafe mWMI mZConfig Netflix Movie Viewer NetWaiting Picasa 3 QuickTime RealPlayer Safari SBEDS v4 Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB973704) Security Update for CAPICOM (KB931906) Security Update for CAPICOM (KB931906) Security Update for Microsoft Office Excel 2007 (KB973593) Security Update for Microsoft Office Outlook 2007 (KB972363) Security Update for Microsoft Office PowerPoint 2007 (KB957789) Security Update for Microsoft Office Publisher 2007 (KB969693) Security Update for Microsoft Office system 2007 (972581) Security Update for Microsoft Office system 2007 (KB969613) Security Update for Microsoft Office system 2007 (KB974234) Security Update for Microsoft Office Visio Viewer 2007 (KB973709) Security Update for Microsoft Office Word 2007 (KB969604) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 9 (KB917734) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950759) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953838) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956390) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958215) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960714) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB963027) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969897) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB972260) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974455) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB976325) SlingPlayer Sonic DLA Sonic RecordNow Audio Sonic RecordNow Copy Sonic RecordNow Data Sonic Update Manager SonicWALL SSL-VPN NetExtender SUPERAntiSpyware Free Edition Synaptics Pointing Device Driver Synergy Uninstall 1.0.0.0 Update for 2007 Microsoft Office System (KB967642) Update for Microsoft Office InfoPath 2007 (KB976416) Update for Outlook 2007 Junk Email Filter (kb977839) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) Update for Windows XP (KB976749) Update for Windows XP (KB978207) URL Assistant USB Driver Vers. 3.2 Webshots Desktop Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0) Windows Media Format 11 runtime Windows Media Format 11 runtime Windows Media Player 11 Windows Media Player 11 Windows XP Service Pack 3
Go to Add or Remove Programs and uninstall:
- LiveUpdate 3.1 (Symantec Corporation)
- LiveUpdate Notice (Symantec Corporation)
- URL Assistant
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If you already have ComboFix be sure to delete it and download a new copy.
Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop.
Link #1 Link #2
**Note: It is important that it is saved directly to your Desktop
Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
Double click combofix.exe & follow the prompts. Vista users Right-Click on ComboFix.exe and select Run as administrator (you will receive a UAC prompt, please allow it) When finished ComboFix will produce a log for you. Post the ComboFix log in your next reply.
Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.
Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.
If you have problems with ComboFix usage, see How to use ComboFixHow do I disable AVG 9.0?See here. http://free.avg.com/ww-en/kb.num-2429ComboFix 10-02-07.08 - Michael Perniciaro 02/08/2010 10:30:22.1.2 - x86 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1402 [GMT -6:00] Running from: c:\documents and settings\Michael Perniciaro\Desktop\ComboFix.exe AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} .
((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) .
c:\documents and settings\Michael Perniciaro\Local Settings\Application Data\xhnsay c:\documents and settings\Michael Perniciaro\Local Settings\Application Data\xhnsay\kfehsftav.exe c:\windows\AegisP.inf c:\windows\system32\AutoRun.inf
. ((((((((((((((((((((((((( Files Created from 2010-01-08 to 2010-02-08 ))))))))))))))))))))))))))))))) .
2010-02-07 09:05 . 2010-02-07 09:05--------d-----w-C:\d29983a7598216d258f242 2010-02-06 21:08 . 2010-02-06 21:23--------d-----w-c:\documents and settings\Michael Perniciaro\.SunDownloadManager 2010-02-06 20:44 . 2010-02-06 20:44503808----a-w-c:\documents and settings\Michael Perniciaro\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-6cd4d373-n\msvcp71.dll 2010-02-06 20:44 . 2010-02-06 20:44499712----a-w-c:\documents and settings\Michael Perniciaro\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-6cd4d373-n\jmc.dll 2010-02-06 20:44 . 2010-02-06 20:44348160----a-w-c:\documents and settings\Michael Perniciaro\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-6cd4d373-n\msvcr71.dll 2010-02-06 20:44 . 2010-02-06 20:4461440----a-w-c:\documents and settings\Michael Perniciaro\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-51ffedcc-n\decora-sse.dll 2010-02-06 20:44 . 2010-02-06 20:4412800----a-w-c:\documents and settings\Michael Perniciaro\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-51ffedcc-n\decora-d3d.dll 2010-02-06 15:53 . 2010-02-06 15:53--------d-----w-c:\program files\CCleaner 2010-02-06 05:44 . 2010-02-06 05:44--------d-----w-c:\documents and settings\Michael Perniciaro\Application Data\Malwarebytes 2010-02-06 05:43 . 2010-01-07 22:0738224----a-w-c:\windows\system32\drivers\mbamswissarmy.sys 2010-02-06 05:43 . 2010-02-06 05:43--------d-----w-c:\documents and settings\All Users\Application Data\Malwarebytes 2010-02-06 05:43 . 2010-02-06 05:46--------d-----w-c:\program files\Malwarebytes' Anti-Malware 2010-02-06 05:43 . 2010-01-07 22:0719160----a-w-c:\windows\system32\drivers\mbam.sys 2010-02-06 02:41 . 2010-02-06 02:4152224----a-w-c:\documents and settings\Michael Perniciaro\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll 2010-02-06 02:41 . 2010-02-06 02:41117760----a-w-c:\documents and settings\Michael Perniciaro\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL 2010-02-06 02:40 . 2010-02-06 02:40--------d-----w-c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com 2010-02-06 02:40 . 2010-02-06 02:40--------d-----w-c:\program files\SUPERAntiSpyware 2010-02-06 02:40 . 2010-02-06 02:40--------d-----w-c:\documents and settings\Michael Perniciaro\Application Data\SUPERAntiSpyware.com 2010-02-06 02:32 . 2010-02-06 02:32--------d-----w-c:\program files\Trend Micro 2010-02-06 02:09 . 2010-02-06 02:11--------d-----w-c:\documents and settings\Michael Perniciaro\Application Data\QuickScan 2010-02-06 02:09 . 2010-01-11 23:33789320----a-w-c:\documents and settings\Michael Perniciaro\Application Data\Mozilla\Firefox\Profiles\kdecid0k.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll 2010-02-06 02:09 . 2010-01-11 23:32698184----a-w-c:\documents and settings\Michael Perniciaro\Application Data\Mozilla\Firefox\Profiles\kdecid0k.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\bdqscan.dll 2010-02-05 16:08 . 2010-02-07 09:06--------d-----w-c:\windows\system32\XPSViewer 2010-02-05 16:07 . 2010-02-05 16:07--------d-----w-c:\program files\Reference Assemblies 2010-02-05 16:07 . 2008-07-06 12:0689088----a-w-c:\windows\system32\Spool\prtprocs\w32x86\filterpipelineprintproc.dll 2010-02-05 16:07 . 2006-06-29 19:0714048------w-c:\windows\system32\spmsg2.dll 2010-02-05 16:02 . 2010-02-05 16:02--------d-----w-C:\3b84628148cac7604d4a2edb 2010-02-05 16:02 . 2010-02-05 18:27--------d-----w-C:\5838f9b2fb6304ca6b 2010-02-04 15:50 . 2010-02-04 15:50--------d-----w-c:\program files\iPod 2010-02-04 15:50 . 2010-02-04 15:51--------d-----w-c:\program files\iTunes 2010-02-04 15:46 . 2010-02-04 15:47--------d-----w-c:\program files\QuickTime 2010-02-04 15:41 . 2010-02-04 15:4172488----a-w-c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.3.15\SetupAdmin.exe 2010-01-31 18:30 . 2010-01-31 20:23--------d-----w-c:\program files\Jumi 2010-01-19 22:03 . 2010-01-19 22:03--------d-----w-c:\program files\Garmin GPS Plugin 2010-01-13 19:24 . 2009-11-21 15:51471552------w-c:\windows\system32\dllcache\aclayers.dll
. (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2010-02-08 16:32 . 2008-10-25 15:17--------d-----w-c:\documents and settings\Michael Perniciaro\Application Data\DNA 2010-02-08 16:12 . 2007-04-12 05:04--------d-----w-c:\program files\Google 2010-02-08 15:52 . 2008-10-25 15:17--------d-----w-c:\program files\DNA 2010-02-08 06:11 . 2009-05-04 23:14--------d-----w-c:\documents and settings\All Users\Application Data\Google Updater 2010-02-08 04:33 . 2007-05-01 01:50--------d-----w-c:\documents and settings\All Users\Application Data\Symantec 2010-02-08 04:33 . 2007-05-01 01:48--------d-----w-c:\program files\Common Files\Symantec Shared 2010-02-06 21:23 . 2007-04-12 04:51--------d-----w-c:\program files\Java 2010-02-06 20:53 . 2007-04-12 04:51--------d-----w-c:\program files\Common Files\Java 2010-02-06 14:46 . 2007-05-29 21:10--------d-----w-c:\program files\Common Files\Wise Installation Wizard 2010-02-05 20:43 . 2007-04-12 05:0971616----a-w-c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT 2010-02-05 16:08 . 2007-07-11 14:13--------d-----w-c:\program files\MSBuild 2010-02-04 15:50 . 2007-11-22 19:14--------d-----w-c:\program files\Common Files\Apple 2010-01-21 14:25 . 2008-12-23 03:35--------d-----w-c:\program files\Microsoft Silverlight 2010-01-19 16:46 . 2007-04-25 13:49--------d-----w-c:\documents and settings\All Users\Application Data\Microsoft Help 2010-01-15 18:23 . 2007-04-25 00:05--------d-----w-c:\documents and settings\Michael Perniciaro\Application Data\BitTorrent 2010-01-12 13:43 . 2009-04-18 14:43141136----a-w-c:\windows\hpoins14.dat 2009-12-22 05:21 . 2004-08-11 22:00667136----a-w-c:\windows\system32\wininet.dll 2009-12-22 05:20 . 2004-08-11 22:0081920----a-w-c:\windows\system32\ieencode.dll 2009-12-17 23:14 . 2009-12-12 23:15411368----a-w-c:\windows\system32\deploytk.dll 2009-12-12 23:16 . 2009-12-12 23:13--------d-----w-c:\program files\LimeWire 2009-11-21 15:51 . 2004-08-11 22:00471552----a-w-c:\windows\AppPatch\aclayers.dll 2009-11-15 23:37 . 2009-04-21 16:13360584----a-w-c:\windows\system32\drivers\avgtdix.sys 2009-11-15 23:37 . 2009-04-21 16:13333192----a-w-c:\windows\system32\drivers\avgldx86.sys 2009-11-15 23:37 . 2009-04-21 16:1328424----a-w-c:\windows\system32\drivers\avgmfx86.sys 2009-11-15 23:37 . 2009-04-21 16:1312464----a-w-c:\windows\system32\avgrsstx.dll 2008-07-29 13:58 . 2007-05-28 22:08168--sh--r-c:\windows\system32\00D13C0E55.sys 2008-07-29 13:58 . 2007-05-28 22:085642--sha-w-c:\windows\system32\KGyGaAvL.sys .
((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "BitTorrent DNA"="c:\program files\DNA\btdna.exe" [2009-11-13 323392] "ANT Agent"="c:\garmin\ANT Agent\ANT Agent.exe" [2008-09-02 8203352] "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-05-04 39408] "MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304] "igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824] "igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784] "SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 282624] "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 761947] "dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035] "ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920] "GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072] "IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2007-10-08 995328] "IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2007-10-08 1101824] "TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-04-30 185896] "REGSHAVE"="c:\program files\REGSHAVE\REGSHAVE.EXE" [2002-02-05 53248] "HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-12 49152] "SonicWALLNetExtender"="c:\program files\SonicWALL\SSL-VPN\NetExtender\NEGui.exe" [2009-03-02 710480] "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288] "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792] "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-01-23 141608]
c:\documents and settings\Michael Perniciaro\Start Menu\Programs\Startup\ Adobe Gamma.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-3-16 113664] OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2008-10-25 98696] OneNote Table Of Contents.onetoc2 [2008-5-18 3656]
c:\documents and settings\All Users\Start Menu\Programs\Startup\ HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-3-11 210520]
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks] "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon] 2009-09-03 20:21548352----a-w-c:\program files\SUPERAntiSpyware\SASWINLO.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter] 2009-11-15 23:3712464----a-w-c:\windows\system32\avgrsstx.dll
[HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusOverride"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "c:\\Program Files\\BitTorrent\\bittorrent.exe"= "c:\\Program Files\\LimeWire\\LimeWire.exe"= "c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"= "c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"= "c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\DNA\\btdna.exe"= "c:\\Program Files\\Bonjour\\mDNSResponder.exe"= "c:\\Program Files\\Mozilla Firefox\\firefox.exe"= "c:\\Program Files\\AVG\\AVG9\\avgupd.exe"= "c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"= "c:\\Program Files\\iTunes\\iTunes.exe"=
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List] "3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [4/21/2009 10:13 AM 333192] R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [4/21/2009 10:13 AM 360584] R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [1/5/2010 7:56 AM 9968] R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [1/5/2010 7:56 AM 74480] R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [11/15/2009 5:37 PM 285392] R3 SSLDrv;SSL-VPN NetExtender Adapter;c:\windows\system32\drivers\SSLDrv.sys [10/23/2007 6:09 PM 20504] S2 gupdate1c9cd0e429dfd3a;Google Update Service (gupdate1c9cd0e429dfd3a);c:\program files\Google\Update\GoogleUpdate.exe [5/4/2009 5:15 PM 133104] S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [1/5/2010 7:56 AM 7408]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] HPZ12REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12 hpdevmgmtREG_MULTI_SZ hpqcxs08 hpqddsvc . Contents of the 'Scheduled Tasks' folder
2010-02-04 c:\windows\Tasks\AppleSoftwareUpdate.job - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 18:34]
2010-02-08 c:\windows\Tasks\Google Software Updater.job - c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-12-22 23:14]
2010-02-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files\Google\Update\GoogleUpdate.exe [2009-05-04 23:15]
2010-02-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files\Google\Update\GoogleUpdate.exe [2009-05-04 23:15] . . ------- Supplementary Scan ------- . uStart Page = hxxp://www.google.com/ mStart Page = hxxp://www.dell.com uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070412 IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000 DPF: {6EEFD7B1-B26C-440D-B55A-1EC677189F30} - hxxps://vpn.hargrove-associates.com/NELX.cab FF - ProfilePath - c:\documents and settings\Michael Perniciaro\Application Data\Mozilla\Firefox\Profiles\kdecid0k.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ FF - component: c:\documents and settings\Michael Perniciaro\Application Data\Mozilla\Firefox\Profiles\kdecid0k.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\bdqscan.dll FF - component: c:\program files\AVG\AVG9\Firefox\components\avgssff.dll FF - plugin: c:\documents and settings\Michael Perniciaro\Application Data\Move Networks\plugins\npqmp071505000010.dll FF - plugin: c:\documents and settings\Michael Perniciaro\Application Data\Mozilla\Firefox\Profiles\kdecid0k.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll FF - plugin: c:\program files\Google\Picasa3\npPicasa3.dll FF - plugin: c:\program files\Google\Update\1.2.183.13\npGoogleOneClick8.dll FF - plugin: c:\program files\Mozilla Firefox\plugins\npbittorrent.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
---- FIREFOX POLICIES ---- FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service FF - user.js: yahoo.homepage.dontask - true. - - - - ORPHANS REMOVED - - - -
HKLM-Run-SunJavaUpdateSched - c:\program files\Java\jre6\bin\jusched.exe AddRemove-HijackThis - c:\program files\Trend Micro\HijackThis\HijackThis.exe
************************************************************************** scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully hidden files:
************************************************************************** . --------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'winlogon.exe'(916) c:\program files\SUPERAntiSpyware\SASWINLO.dll c:\windows\system32\netprovcredman.dll . Completion time: 2010-02-08 10:34:53 ComboFix-quarantined-files.txt 2010-02-08 16:34
Pre-Run: 11,957,153,792 bytes free Post-Run: 11,994,955,776 bytes free
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe [boot loader] timeout=2 default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS [operating systems] c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
- - End Of File - - E62948865219CF0183A967E1B913F679 Download Disable/Remove Windows Messenger to the desktop to remove Windows Messenger.
Do not confuse Windows Messenger with MSN Messenger or Windows Live Messenger because they are not the same. Windows Messenger is a frequent cause of popups.
Unzip the file on the desktop. Open the MessengerDisable.exe and choose the bottom box - Uninstall Windows Messenger and click Apply.
Exit out of MessengerDisable then delete the two files that were put on the desktop.
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Copy and paste the below into Notepad and save as fixme.reg to Your Desktop
Code: [Select]REGEDIT4
[-HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
[-HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] Locate fixme.reg on your Desktop and double-click it. Answer Yes when prompted to merge with the Registry.
Make sure that you tell me if you receive a success message about adding the above to the registry. If you do not get a success message, it did not work.
Delete the fixme.reg from the Desktop.
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* Click START then RUN - Vista users press the Windows Key and the R keys for the Run box. * Now type Combofix /Uninstall in the runbox * Make sure there's a space between Combofix and /Uninstall * Then hit Enter
* The above procedure will: * Delete the following: * ComboFix and its associated files and folders. * Reset the clock settings. * Hide file extensions, if required. * Hide System/Hidden files, if required. * Set a new, clean Restore Point.
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Clean out your temporary internet files and temp files.
Download TFC by OldTimer to your desktop.
Double-click TFC.exe to run it.
Note: If you are running on Vista, right-click on the file and choose Run As Administrator
TFC will close all programs when run, so make sure you have saved all your work before you begin.
* Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. * Please let TFC run uninterrupted until it is finished.
Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.
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ESET Online Scan
Scan your computer with the ESET FREE Online Virus Scan
* Click the ESET Online Scanner button.
* For alternate browsers only: (Microsoft Internet Explorer users can skip these steps) * Click on the esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop * Double click on the esetsmartinstaller_enu.exe icon on your desktop. * Place a check mark next to YES, I accept the Terms of Use.
* Click the Start button. * Accept any security warnings from your browser. * Leave the check mark next to Remove found threats and place a check next to Scan archives. * Click the Start button. * ESET will then download updates, install, and begin scanning your computer. Please be patient as this can take some time. * When the scan completes, click List of found threats. * Next click Export to text file and save the file to your desktop using a name such as ESETScan. Include the contents of this report in your next reply. * Click the <<Back button then click Finish.
In your next reply please include the ESET Online Scan Log Did get a success message for the fixme.reg.
ESET found no threats and went straight to a screen with only a "Finish" button and the option to uninstall upon closing. I will continue to keep this box open until I hear from you.
Sounds good.
If there are no more malware issues we can finish up now.
Use the Secunia Software Inspector to check for out of date software.
* Click Start Now * Check the box next to Enable thorough system inspection. * Click Start * Allow the scan to finish and scroll down to see if any updates are needed. * Update anything listed.
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Go to Microsoft Windows Update and get all critical updates.
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If you are using or have installed IE6 you are using an outdated and soon to be unsupported version of Internet Explorer and I strongly suggest you update to the latest version directly from Microsoft Internet Explorer 8: Home page.
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I recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no realtime protection so will not interfere with each other. They do not use any significant amount of resources (except a little disk space) until you run a scan.
I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.
SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here
Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ
Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.
Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.Everything seems to be working fine. Thank you very much. No, really, THANK YOU!Your welcome.
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