1.

Solve : need help removing virus?

Answer»

Hello, I've recently contracted a virus of some sort that causes the following to happen:

Repetitive comments such as: Application cannot be executd. The file ** is infected.


I've followed your instructions up to this point and am now beginning this thread. Also to note is that I've done some of the stuff found in other posts yesterday prior to beginning the correct process. Therefore a bunch of stuff has been removed. Regardless, the virus still exists. So per instructions found on your website I am to the point in "Read this before requesting malware removal help" where I am to post my SUPERantispyware results log... and here it is:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/06/2010 at 11:34 AM

Application Version : 4.33.1000

Core Rules Database Version : 4561
Trace Rules Database Version: 2373

Scan type : Complete Scan
Total Scan Time : 01:30:15

Memory items scanned : 569
Memory threats detected : 0
Registry items scanned : 6531
Registry threats detected : 0
File items scanned : 85115
File threats detected : 0

Thanks for your help,
Michael
I apologize. I got a little ahead of myself and thought I was to run one program at a time... so to continue my original post, here are the requested logs:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/06/2010 at 11:34 AM

Application Version : 4.33.1000

Core Rules Database Version : 4561
Trace Rules Database Version: 2373

Scan type : Complete Scan
Total Scan Time : 01:30:15

Memory items scanned : 569
Memory threats detected : 0
Registry items scanned : 6531
Registry threats detected : 0
File items scanned : 85115
File threats detected : 0





-------------------------------------------------------------------------------------





Malwarebytes' Anti-Malware 1.44
Database version: 3697
Windows 5.1.2600 Service PACK 3
Internet Explorer 6.0.2900.5512

2/6/2010 2:37:35 PM
mbam-log-2010-02-06 (14-37-35).txt





-------------------------------------------------------------------------------------




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:28:47 PM, on 2/6/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\SonicWALL\SSL-VPN\NetExtender\NEService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\SonicWALL\SSL-VPN\NetExtender\NEGui.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DNA\btdna.exe
C:\Garmin\ANT Agent\ANT Agent.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\control.exe
C:\WINDOWS\system32\control.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\sniper.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070412
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070412
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SonicWALLNetExtender] C:\Program Files\SonicWALL\SSL-VPN\NetExtender\NEGui.exe -hideGUI -clearReboot
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [ANT Agent] C:\Garmin\ANT Agent\ANT Agent.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OneNote Table Of Contents.onetoc2
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_18.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_18.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6EEFD7B1-B26C-440D-B55A-1EC677189F30} (NELaunchCtrl Class) - https://vpn.hargrove-associates.com/NELX.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Update Service (gupdate1c9cd0e429dfd3a) (gupdate1c9cd0e429dfd3a) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SonicWALL NetExtender Service (SONICWALL_NetExtender) - SonicWALL Inc. - C:\Program Files\SonicWALL\SSL-VPN\NetExtender\NEService.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 11658 bytes

Scan type: Quick Scan
Objects scanned: 136894
Time elapsed: 5 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\avsoft (Trojan.FakeAV) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ohewnkfw (Trojan.FakeAlert.Gen) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ohewnkfw (Trojan.FakeAlert.Gen) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)





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Thank you very much in advance,
MichaelWelcome to CH.

Please go to Jotti's malware scan
(If more than one file needs scanned they must be done separately and logs posted for each one)

* Copy the file path in the below Code box:
Code: [Select]C:\WINDOWS\system32\control.exe * At the upload SITE, click once inside the window next to Browse.
* Press Ctrl+V on the keyboard (both at the same time) to paste the file path into the window.
* Next click Submit file
* Your file will POSSIBLY be entered into a queue which normally takes less than a minute to clear.
* This will perform a scan across multiple different virus scanning engines.
* Important: Wait for all of the scanning engines to complete.
* Once the scan is finished, Copy and then Paste the link in the address bar into your next reply.

----------

Create An Uninstall List

* Start HijackThis
* Click on the Open the Misc Tools section
* Click on the Open Uninstall Manager button.
* Click on the Save list button and specify where you would like to save this file and click Save.
* When you press Save button a notepad will open with the contents of that file.
* Copy and paste that list in your reply.please find below, Jotti link and Hijackthis uninstall list as per your request... and again, thank you very much.



http://virusscan.jotti.org/en/scanresult/7ce180637af5ad73b922082feff3d8
dc20542628/328e27ad005e7f7d31fd6161432e018cd2a89627





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32 Bit HP CIO Components Installer
Adobe Common File Installer
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Help Center 1.0
Adobe Photoshop CS2
Adobe Reader 9.2
Adobe Stock Photos 1.0
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVG Free 9.0
BeatScanner 1.41
Bonjour
Broadcom 440x 10/100 Integrated Controller
Broadcom Management Programs
CCleaner
Conexant HDA D110 MDC V.92 Modem
Critical Update for Windows Media Player 11 (KB959772)
FlashPlayer Plus 2.6(Trial version)
FUJIFILM USB Driver
Garmin Communicator Plugin
Garmin Training Center 3.4.3.0
Garmin USB Drivers
Garmin USB Drivers
Garmin WebUpdater
Garmin WebUpdater
Google Earth
Google Update Helper
Google Updater
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
HOTFIX for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
HP Deskjet All-In-One Software 9.0
HP Imaging Device Functions 9.0
HP Photosmart Essential 2.01
HP Smart Web Printing
HP Solution Center 9.0
Intel(R) Graphics Media Accelerator Driver
Intel(R) PROSet/Wireless Software
iTunes
Java(TM) 6 Update 18
LimeWire 5.3.6
LineupDominator Version 5.0b Full
LiveUpdate 3.1 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Malwarebytes' Anti-Malware
mCore
MCU
mDriver
mDrWiFi
mHlpDell
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PROOF (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
mIWA
mLogView
mMHouse
Modem Helper
Mozilla Firefox (3.5.7)
mPfMgr
mPfWiz
mProSafe
mSCfg
MSN
mSSO
MSXML 6 Service Pack 2 (KB954459)
mWlsSafe
mWMI
mZConfig
Netflix Movie Viewer
NetWaiting
Picasa 3
QuickTime
RealPlayer
Safari
SBEDS v4
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB973704)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB973593)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB976325)
SlingPlayer
Sonic DLA
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
SonicWALL SSL-VPN NetExtender
SUPERAntiSpyware Free Edition
Synaptics Pointing Device Driver
Synergy
Uninstall 1.0.0.0
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Outlook 2007 Junk Email Filter (kb977839)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Update for Windows XP (KB978207)
URL Assistant
USB Driver Vers. 3.2
Webshots Desktop
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3

Go to Add or Remove Programs and uninstall:

  • LiveUpdate 3.1 (Symantec Corporation)
  • LiveUpdate Notice (Symantec Corporation)
  • URL Assistant
.
----------

If you already have ComboFix be sure to delete it and download a new copy.

Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop.

Link #1
Link #2

**Note: It is important that it is saved directly to your Desktop

Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.

Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

Double click combofix.exe & follow the prompts.
Vista users Right-Click on ComboFix.exe and select Run as administrator (you will receive a UAC prompt, please allow it)
When finished ComboFix will produce a log for you.
Post the ComboFix log in your next reply.

Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.

If you have problems with ComboFix usage, see How to use ComboFixHow do I disable AVG 9.0?See here. http://free.avg.com/ww-en/kb.num-2429ComboFix 10-02-07.08 - Michael Perniciaro 02/08/2010 10:30:22.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1402 [GMT -6:00]
Running from: c:\documents and settings\Michael Perniciaro\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Michael Perniciaro\Local Settings\Application Data\xhnsay
c:\documents and settings\Michael Perniciaro\Local Settings\Application Data\xhnsay\kfehsftav.exe
c:\windows\AegisP.inf
c:\windows\system32\AutoRun.inf

.
((((((((((((((((((((((((( Files Created from 2010-01-08 to 2010-02-08 )))))))))))))))))))))))))))))))
.

2010-02-07 09:05 . 2010-02-07 09:05--------d-----w-C:\d29983a7598216d258f242
2010-02-06 21:08 . 2010-02-06 21:23--------d-----w-c:\documents and settings\Michael Perniciaro\.SunDownloadManager
2010-02-06 20:44 . 2010-02-06 20:44503808----a-w-c:\documents and settings\Michael Perniciaro\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-6cd4d373-n\msvcp71.dll
2010-02-06 20:44 . 2010-02-06 20:44499712----a-w-c:\documents and settings\Michael Perniciaro\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-6cd4d373-n\jmc.dll
2010-02-06 20:44 . 2010-02-06 20:44348160----a-w-c:\documents and settings\Michael Perniciaro\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-6cd4d373-n\msvcr71.dll
2010-02-06 20:44 . 2010-02-06 20:4461440----a-w-c:\documents and settings\Michael Perniciaro\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-51ffedcc-n\decora-sse.dll
2010-02-06 20:44 . 2010-02-06 20:4412800----a-w-c:\documents and settings\Michael Perniciaro\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-51ffedcc-n\decora-d3d.dll
2010-02-06 15:53 . 2010-02-06 15:53--------d-----w-c:\program files\CCleaner
2010-02-06 05:44 . 2010-02-06 05:44--------d-----w-c:\documents and settings\Michael Perniciaro\Application Data\Malwarebytes
2010-02-06 05:43 . 2010-01-07 22:0738224----a-w-c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-06 05:43 . 2010-02-06 05:43--------d-----w-c:\documents and settings\All Users\Application Data\Malwarebytes
2010-02-06 05:43 . 2010-02-06 05:46--------d-----w-c:\program files\Malwarebytes' Anti-Malware
2010-02-06 05:43 . 2010-01-07 22:0719160----a-w-c:\windows\system32\drivers\mbam.sys
2010-02-06 02:41 . 2010-02-06 02:4152224----a-w-c:\documents and settings\Michael Perniciaro\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-02-06 02:41 . 2010-02-06 02:41117760----a-w-c:\documents and settings\Michael Perniciaro\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-02-06 02:40 . 2010-02-06 02:40--------d-----w-c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2010-02-06 02:40 . 2010-02-06 02:40--------d-----w-c:\program files\SUPERAntiSpyware
2010-02-06 02:40 . 2010-02-06 02:40--------d-----w-c:\documents and settings\Michael Perniciaro\Application Data\SUPERAntiSpyware.com
2010-02-06 02:32 . 2010-02-06 02:32--------d-----w-c:\program files\Trend Micro
2010-02-06 02:09 . 2010-02-06 02:11--------d-----w-c:\documents and settings\Michael Perniciaro\Application Data\QuickScan
2010-02-06 02:09 . 2010-01-11 23:33789320----a-w-c:\documents and settings\Michael Perniciaro\Application Data\Mozilla\Firefox\Profiles\kdecid0k.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
2010-02-06 02:09 . 2010-01-11 23:32698184----a-w-c:\documents and settings\Michael Perniciaro\Application Data\Mozilla\Firefox\Profiles\kdecid0k.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\bdqscan.dll
2010-02-05 16:08 . 2010-02-07 09:06--------d-----w-c:\windows\system32\XPSViewer
2010-02-05 16:07 . 2010-02-05 16:07--------d-----w-c:\program files\Reference Assemblies
2010-02-05 16:07 . 2008-07-06 12:0689088----a-w-c:\windows\system32\Spool\prtprocs\w32x86\filterpipelineprintproc.dll
2010-02-05 16:07 . 2006-06-29 19:0714048------w-c:\windows\system32\spmsg2.dll
2010-02-05 16:02 . 2010-02-05 16:02--------d-----w-C:\3b84628148cac7604d4a2edb
2010-02-05 16:02 . 2010-02-05 18:27--------d-----w-C:\5838f9b2fb6304ca6b
2010-02-04 15:50 . 2010-02-04 15:50--------d-----w-c:\program files\iPod
2010-02-04 15:50 . 2010-02-04 15:51--------d-----w-c:\program files\iTunes
2010-02-04 15:46 . 2010-02-04 15:47--------d-----w-c:\program files\QuickTime
2010-02-04 15:41 . 2010-02-04 15:4172488----a-w-c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.3.15\SetupAdmin.exe
2010-01-31 18:30 . 2010-01-31 20:23--------d-----w-c:\program files\Jumi
2010-01-19 22:03 . 2010-01-19 22:03--------d-----w-c:\program files\Garmin GPS Plugin
2010-01-13 19:24 . 2009-11-21 15:51471552------w-c:\windows\system32\dllcache\aclayers.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-02-08 16:32 . 2008-10-25 15:17--------d-----w-c:\documents and settings\Michael Perniciaro\Application Data\DNA
2010-02-08 16:12 . 2007-04-12 05:04--------d-----w-c:\program files\Google
2010-02-08 15:52 . 2008-10-25 15:17--------d-----w-c:\program files\DNA
2010-02-08 06:11 . 2009-05-04 23:14--------d-----w-c:\documents and settings\All Users\Application Data\Google Updater
2010-02-08 04:33 . 2007-05-01 01:50--------d-----w-c:\documents and settings\All Users\Application Data\Symantec
2010-02-08 04:33 . 2007-05-01 01:48--------d-----w-c:\program files\Common Files\Symantec Shared
2010-02-06 21:23 . 2007-04-12 04:51--------d-----w-c:\program files\Java
2010-02-06 20:53 . 2007-04-12 04:51--------d-----w-c:\program files\Common Files\Java
2010-02-06 14:46 . 2007-05-29 21:10--------d-----w-c:\program files\Common Files\Wise Installation Wizard
2010-02-05 20:43 . 2007-04-12 05:0971616----a-w-c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-02-05 16:08 . 2007-07-11 14:13--------d-----w-c:\program files\MSBuild
2010-02-04 15:50 . 2007-11-22 19:14--------d-----w-c:\program files\Common Files\Apple
2010-01-21 14:25 . 2008-12-23 03:35--------d-----w-c:\program files\Microsoft Silverlight
2010-01-19 16:46 . 2007-04-25 13:49--------d-----w-c:\documents and settings\All Users\Application Data\Microsoft Help
2010-01-15 18:23 . 2007-04-25 00:05--------d-----w-c:\documents and settings\Michael Perniciaro\Application Data\BitTorrent
2010-01-12 13:43 . 2009-04-18 14:43141136----a-w-c:\windows\hpoins14.dat
2009-12-22 05:21 . 2004-08-11 22:00667136----a-w-c:\windows\system32\wininet.dll
2009-12-22 05:20 . 2004-08-11 22:0081920----a-w-c:\windows\system32\ieencode.dll
2009-12-17 23:14 . 2009-12-12 23:15411368----a-w-c:\windows\system32\deploytk.dll
2009-12-12 23:16 . 2009-12-12 23:13--------d-----w-c:\program files\LimeWire
2009-11-21 15:51 . 2004-08-11 22:00471552----a-w-c:\windows\AppPatch\aclayers.dll
2009-11-15 23:37 . 2009-04-21 16:13360584----a-w-c:\windows\system32\drivers\avgtdix.sys
2009-11-15 23:37 . 2009-04-21 16:13333192----a-w-c:\windows\system32\drivers\avgldx86.sys
2009-11-15 23:37 . 2009-04-21 16:1328424----a-w-c:\windows\system32\drivers\avgmfx86.sys
2009-11-15 23:37 . 2009-04-21 16:1312464----a-w-c:\windows\system32\avgrsstx.dll
2008-07-29 13:58 . 2007-05-28 22:08168--sh--r-c:\windows\system32\00D13C0E55.sys
2008-07-29 13:58 . 2007-05-28 22:085642--sha-w-c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BitTorrent DNA"="c:\program files\DNA\btdna.exe" [2009-11-13 323392]
"ANT Agent"="c:\garmin\ANT Agent\ANT Agent.exe" [2008-09-02 8203352]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-05-04 39408]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 282624]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 761947]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2007-10-08 995328]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2007-10-08 1101824]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-04-30 185896]
"REGSHAVE"="c:\program files\REGSHAVE\REGSHAVE.EXE" [2002-02-05 53248]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-12 49152]
"SonicWALLNetExtender"="c:\program files\SonicWALL\SSL-VPN\NetExtender\NEGui.exe" [2009-03-02 710480]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-01-23 141608]

c:\documents and settings\Michael Perniciaro\Start Menu\Programs\Startup\
Adobe Gamma.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-3-16 113664]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2008-10-25 98696]
OneNote Table Of Contents.onetoc2 [2008-5-18 3656]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-3-11 210520]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 20:21548352----a-w-c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-11-15 23:3712464----a-w-c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\BitTorrent\\bittorrent.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\DNA\\btdna.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [4/21/2009 10:13 AM 333192]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [4/21/2009 10:13 AM 360584]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [1/5/2010 7:56 AM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [1/5/2010 7:56 AM 74480]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [11/15/2009 5:37 PM 285392]
R3 SSLDrv;SSL-VPN NetExtender Adapter;c:\windows\system32\drivers\SSLDrv.sys [10/23/2007 6:09 PM 20504]
S2 gupdate1c9cd0e429dfd3a;Google Update Service (gupdate1c9cd0e429dfd3a);c:\program files\Google\Update\GoogleUpdate.exe [5/4/2009 5:15 PM 133104]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [1/5/2010 7:56 AM 7408]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmtREG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2010-02-04 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 18:34]

2010-02-08 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-12-22 23:14]

2010-02-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-04 23:15]

2010-02-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-04 23:15]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.dell.com
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070412
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
DPF: {6EEFD7B1-B26C-440D-B55A-1EC677189F30} - hxxps://vpn.hargrove-associates.com/NELX.cab
FF - ProfilePath - c:\documents and settings\Michael Perniciaro\Application Data\Mozilla\Firefox\Profiles\kdecid0k.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\documents and settings\Michael Perniciaro\Application Data\Mozilla\Firefox\Profiles\kdecid0k.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\bdqscan.dll
FF - component: c:\program files\AVG\AVG9\Firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\Michael Perniciaro\Application Data\Move Networks\plugins\npqmp071505000010.dll
FF - plugin: c:\documents and settings\Michael Perniciaro\Application Data\Mozilla\Firefox\Profiles\kdecid0k.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\Google\Picasa3\npPicasa3.dll
FF - plugin: c:\program files\Google\Update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npbittorrent.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service
FF - user.js: yahoo.homepage.dontask - true.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-SunJavaUpdateSched - c:\program files\Java\jre6\bin\jusched.exe
AddRemove-HijackThis - c:\program files\Trend Micro\HijackThis\HijackThis.exe



**************************************************************************
scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files:

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(916)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\netprovcredman.dll
.
Completion time: 2010-02-08 10:34:53
ComboFix-quarantined-files.txt 2010-02-08 16:34

Pre-Run: 11,957,153,792 bytes free
Post-Run: 11,994,955,776 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - E62948865219CF0183A967E1B913F679
Download Disable/Remove Windows Messenger to the desktop to remove Windows Messenger.

Do not confuse Windows Messenger with MSN Messenger or Windows Live Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Unzip the file on the desktop. Open the MessengerDisable.exe and choose the bottom box - Uninstall Windows Messenger and click Apply.

Exit out of MessengerDisable then delete the two files that were put on the desktop.

----------

Copy and paste the below into Notepad and save as fixme.reg to Your Desktop

Code: [Select]REGEDIT4

[-HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

[-HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
Locate fixme.reg on your Desktop and double-click it. Answer Yes when prompted to merge with the Registry.

Make sure that you tell me if you receive a success message about adding the above to the registry. If you do not get a success message, it did not work.

Delete the fixme.reg from the Desktop.

----------

* Click START then RUN - Vista users press the Windows Key and the R keys for the Run box.
* Now type Combofix /Uninstall in the runbox
* Make sure there's a space between Combofix and /Uninstall
* Then hit Enter

* The above procedure will:
* Delete the following:
* ComboFix and its associated files and folders.
* Reset the clock settings.
* Hide file extensions, if required.
* Hide System/Hidden files, if required.
* Set a new, clean Restore Point.

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Clean out your temporary internet files and temp files.

Download TFC by OldTimer to your desktop.

Double-click TFC.exe to run it.

Note: If you are running on Vista, right-click on the file and choose Run As Administrator

TFC will close all programs when run, so make sure you have saved all your work before you begin.

* Click the Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
* Please let TFC run uninterrupted until it is finished.

Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.

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ESET Online Scan

Scan your computer with the ESET FREE Online Virus Scan

* Click the ESET Online Scanner button.

* For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
* Click on the esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop
* Double click on the esetsmartinstaller_enu.exe icon on your desktop.
* Place a check mark next to YES, I accept the Terms of Use.

* Click the Start button.
* Accept any security warnings from your browser.
* Leave the check mark next to Remove found threats and place a check next to Scan archives.
* Click the Start button.
* ESET will then download updates, install, and begin scanning your computer. Please be patient as this can take some time.
* When the scan completes, click List of found threats.
* Next click Export to text file and save the file to your desktop using a name such as ESETScan. Include the contents of this report in your next reply.
* Click the <<Back button then click Finish.

In your next reply please include the ESET Online Scan Log
Did get a success message for the fixme.reg.



ESET found no threats and went straight to a screen with only a "Finish" button and the option to uninstall upon closing. I will continue to keep this box open until I hear from you.


Sounds good.

If there are no more malware issues we can finish up now.

Use the Secunia Software Inspector to check for out of date software.

* Click Start Now
* Check the box next to Enable thorough system inspection.
* Click Start
* Allow the scan to finish and scroll down to see if any updates are needed.
* Update anything listed.

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Go to Microsoft Windows Update and get all critical updates.

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If you are using or have installed IE6 you are using an outdated and soon to be unsupported version of Internet Explorer and I strongly suggest you update to the latest version directly from Microsoft Internet Explorer 8: Home page.

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I recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no realtime protection so will not interfere with each other. They do not use any significant amount of resources (except a little disk space) until you run a scan.

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.Everything seems to be working fine. Thank you very much. No, really, THANK YOU!Your welcome.

Safe surfing...










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