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Solve : Need help with this error. c:\windows\soct32gi.dll?

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OS = Win XP   When the computer boots and get to the desktop I get a pop-up box with the following:  c:\windows\soct32gi.dll

The computer belongs to a friend and I WANT to help get rid of this annoying message box. Any help appreciated.

Thanks.Is that the entire message? And is the computer displaying any problems?Allan:

Once the message box is closed the message disappears and from what I can tell -- the computer is running normal.1) Is that the entire message?

2) Did this just START? If so, what is different since the last time the system booted without that error?I think the entire message is: system error c:\windows\soct32gi.dll

 It's not my computer. I SAW the error, but do not when it started. When the computer boots to the desktop it appears. After you close the message box it does not return. Just on the boot. Quote from: mrz on October 21, 2010, 03:05:24 PM

I think the entire message is: system error c:\windows\soct32gi.dll
I'd like to know for sure.

Meanwhile, open msconfig and choose "selective startup" (disable all startup items) and REBOOT. Does the message appear?Ok, Allan. Can't go MUCH further. I have no access to the computer. I can call and have them do the 'selective startup'. What should we look for?
If the error appears after doing it...then what. If it does not appear.....what next?

99% sure that was the entire error message. c:\windows\soct32gi.dll  is correct. Sorry, I have not given you much to go on.
I know it's difficult and I appreciate your trying to help.Let's not do this third party. Have your friend do as I suggested and he can post here. I agree. The only reason I got involved is because he doesn't know 'crap' about how a computer works. Thanks for your help.


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