1.

Solve : needing the "all clear"?

Answer»

i found you guys while trying to find a fix for a pop up that kept coming up while I shut down my computer...ending task: C:\Sysvxd.exe ? along with a few more... well i some how stumbled across your forum and so far it has helped out tremendously! i was just following your "Malware Removal Steps" and was looking for the "ALL CLEAR" from one of your designated Malware Removal Specialists. here are the logs that you are requesting me to post...

everything went pretty well, and your step by step was pretty easy to follow also...never really ran into any problems. if there are any questions feel free to email me of respond back to the post...

Thank you so much!!

[Saving space, attachment deleted by admin]Welcome to CH.

It looks like the guide did a good job but there are a few things to take care of and then we will RUN another quick scan to make sure nothing else is hiding.


Spyware Doctor's OnGuard protective functionality may interfere with certain HijackThis fixes we need to make. Please follow these instructions to disable it.

To deactivate Spyware Doctor's OnGuard Tools

* Click the Spyware Doctor icon in the System Tray.
* Click Settings.
* Click Startup Settings under Pick a Category.
* Uncheck Run at Windows startup
* Click Apply and Exit Spyware Doctor.
* From within Spyware Doctor, click the OnGuard button on the left side.
* Uncheck Activate OnGuard
* (When we are done, you can re-enable Spyware Doctor)

----------

Open HijackThis and select Do a system scan only

Place a check mark NEXT to the following entries: (if there)

  • R3 - URLSearchHook: (no name) - - (no file)
  • O2 - BHO: (no name) - {06647158-359E-4D10-A8DE-E6145DA90BE9} - (no file)
  • O2 - BHO: (no name) - {6A87B991-A31F-4130-AE72-6D0C294BF082} - (no file)
  • O2 - BHO: (no name) - {6A87B991-A31F-4130-AE72-6D0C294BF082} - (no file)
.
Important: Close all open windows except for HijackThis and then click Fix checked.

Once completed, exit HijackThis.

----------

If you already have ComboFix be sure to delete it and download a new copy.

Download ComboFix© by SUBS from one of the below links. Be sure top save it to the Desktop.

LINK #1
Link #2

**Note: It is important that it is saved directly to your Desktop

Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.

Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

Double click combofix.exe & follow the prompts.
Vista users Right-Click on ComboFix.exe and select Run as administrator (you will receive a UAC prompt, please allow it)
When finished ComboFix will produce a log for you.
Post the ComboFix log in your next reply.

Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.

If you have problems with ComboFix usage, see How to use ComboFix


Discussion

No Comment Found

Related InterviewSolutions